MWEB Uncapped Subscribers Feedback

[TmanSA]

Does anybody have probelms with web site connecting and then saying ur connections has been reset... I have been having this problem since this morning...

 

[PostmanPot]

Can anyone help me with which ports/changes etc. to use when using MWEB uncapped to send mail from a SAIX-based address on my iPad?

 

[MWEBHelp]

Does anybody have probelms with web site connecting and then saying ur connections has been reset... I have been having this problem since this morning...

Good Afternoon TmanSA, I have had a few clients with this problem this morning. It does seem to clear up after a short period; please let me know if your experience does not improve.

Can anyone help me with which ports/changes etc. to use when using MWEB uncapped to send mail from a SAIX-based address on my iPad?

Hi PostmanPot

Please use smtp.mweb.co.za via port 587 if you are connecting with your MWEB account.

 

[PostmanPot]

Good Afternoon TmanSA, I have had a few clients with this problem this morning. It does seem to clear up after a short period; please let me know if your experience does not improve.



Hi PostmanPot

Please use smtp.mweb.co.za via port 587 if you are connecting with your MWEB account.

Good day MWG

Thanks a lot!

 

[Rouxenator]

Absolutely flawless since my last post here - excellent work Mweb.

 

[TmanSA]

Thanks MWEB Guy... but still having the problem one of the sites is ogame.org.... still doing the same since early this morning

 

[MWEBHelp]

Thanks MWEB Guy... but still having the problem one of the sites is ogame.org.... still doing the same since early this morning

Please provide me pings and tracers to the ogame site please.

 

[PostmanPot]

Hi PostmanPot

Please use smtp.mweb.co.za via port 587 if you are connecting with your MWEB account.

Is it possible that it would conflict with the Web Africa email address @webafrica.org.za? As soon as I updated the SMTP details, I got errors.

 

[TmanSA]

Its working know thanks MWEB guys. I rebooted my router.....

 

[MWEBHelp]

Is it possible that it would conflict with the Web Africa email address @webafrica.org.za? As soon as I updated the SMTP details, I got errors.

Please ensure that your web Africa mail box has the MWEB smtp configured for the outgoing mail server as well.

 

[PostmanPot]

Please ensure that your web Africa mail box has the MWEB smtp configured for the outgoing mail server as well.

Would that be done on their side? Because I have set iPad to use it.

 

[MWEBHelp]

Would that be done on their side? Because I have set iPad to use it.

Which error are you getting?

 

[PostmanPot]

Which error are you getting?

Never mind. Sorted it. User error.

 

[nelis]

My youtube, myspace etc is very slow today. And some websites don't want to load


Pinging www.l.google.com [74.125.233.19] with 32 bytes
Reply from 74.125.233.19: bytes=32 time=94ms TTL=53
Reply from 74.125.233.19: bytes=32 time=101ms TTL=53
Reply from 74.125.233.19: bytes=32 time=109ms TTL=53
Reply from 74.125.233.19: bytes=32 time=97ms TTL=53
Reply from 74.125.233.19: bytes=32 time=94ms TTL=53
Reply from 74.125.233.19: bytes=32 time=113ms TTL=53
Reply from 74.125.233.19: bytes=32 time=97ms TTL=53
Reply from 74.125.233.19: bytes=32 time=106ms TTL=53

I'm not downloading anything.

 

[Ritalin-Boy]

My internet is painfully slow today!!! average < 10kb/s

 

[nelis]

When i do a test at http://testmy.net/download my test going to 88% and stops

 

[TmanSA]

Ok now my farmville is not even loading on facebook, just gives connection reset.... and ogame is now working... weird stuff going on today lol

 

[TmanSA]

also ran the test nelis and i have the same problem... MWEB Guy do you have an idea on why this is happening ?

 

[Qrox]

Getting about half speed at the moment as well: 50 - 55 kbs

 

[MWEBHelp]

My youtube, myspace etc is very slow today. And some websites don't want to load


Pinging www.l.google.com [74.125.233.19] with 32 bytes
Reply from 74.125.233.19: bytes=32 time=94ms TTL=53
Reply from 74.125.233.19: bytes=32 time=101ms TTL=53
Reply from 74.125.233.19: bytes=32 time=109ms TTL=53
Reply from 74.125.233.19: bytes=32 time=97ms TTL=53
Reply from 74.125.233.19: bytes=32 time=94ms TTL=53
Reply from 74.125.233.19: bytes=32 time=113ms TTL=53
Reply from 74.125.233.19: bytes=32 time=97ms TTL=53
Reply from 74.125.233.19: bytes=32 time=106ms TTL=53

I'm not downloading anything.

My internet is painfully slow today!!! average < 10kb/s

also ran the test nelis and i have the same problem... MWEB Guy do you have an idea on why this is happening ?

Getting about half speed at the moment as well: 50 - 55 kbs

Hi All,

Thank you for the information supplied. Our team is looking into it from our side and once I receive feedback, I will notify you. Please keep me informed as well should things on your side improve.

Regards,
MWEB Guy