MWEB Uncapped Subscribers Feedback

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My sister is trying to play a game on miniclip and the games are just not loading. It loads the page and there is just a white square where the game is supposed to be. Sometimes the game loads about 60 - 70% and then it just stops loading.
 
MWEB guy pleaae help - my 1 meg has been very slow, browsing, watching YouTube - it even struggles to open MWEB.co.za - I have re-started the router etc - any advice.

Not in a mood to struggle with slow internet after a hectic Monday at work...
 
Is the fun over? Mweb today is crawling, most pages don't load. Local sites like this one load slowly, almost all international just time out. Worked perfectly early in the morning and has been almost dead since then. Called Mweb, they said they "opened more ports" and had me "reset my router," but it is still worthless. Is this a temporary outage? This is the worst it has been in the 15 months I've had the line.
 
I can't get through to premier department line disengage. Please assist very urgently. and ja it's not my line or account we did a reset on the account etc and Telkom was at premises so please check network with technicians

http://www.pingtest.net/result/47159669.png
 
Last edited:
MWEB Guy said:
Hi All,

Thank you for the information supplied. Our team is looking into it from our side and once I receive feedback, I will notify you. Please keep me informed as well should things on your side improve.

Regards,
MWEB Guy
Click to expand...

Hi All,

Please can you PM me traceroutes to sites that are slow for you if you are still experiencing slow browsing. Our team are looking at this as we speak, this will just assist us further.

Regards,
MWEB Guy
 
nelis said:
I can't get through to premier department line disengage. Please assist very urgently. and ja it's not my line or account we did a reset on the account etc and Telkom was at premises so please check network with technicians

http://www.pingtest.net/result/47159669.png
Click to expand...

Hi Nelis,

I will log a call with the relevant department and request they contact you.

Regards,
MWEB Guy
 
I thought I was capped maybe after reading this I realized Mweb's slow tonight.
D/L .51mbs
U/L .39mbs
Ping 269ms on a 1mb Mweb with 4mb line.
 
Yup also experiencing slowdowns. But only to International sites. Local is fast.
 
Yeah international is very slow... sometimes one needs to retry 3 times before the pages load
 
Pinging altavista.com [68.180.206.184] with 32 bytes of data:
Reply from 68.180.206.184: bytes=32 time=410ms TTL=43
Reply from 68.180.206.184: bytes=32 time=403ms TTL=43
Request timed out.
Reply from 68.180.206.184: bytes=32 time=377ms TTL=43

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 377ms, Maximum = 410ms, Average = 396ms

==============================================================================
 
TmanSA said:
Yeah international is very slow... sometimes one needs to retry 3 times before the pages load
Click to expand...
Experiencing exactly the same my side. Site doesn't load...wait.. refresh...wait refresh...site loads.
 
Maybe the internet is finished?? used up perhaps??? Or the Information Bill has been passed (no more internet for souf efreekins??)

I tried my 4mb account with Telkom also
International:
D/L 1.9mbs
U/L .36mbs
Ping 361ms

COOOOOLLL!!!
 
My connection is virtually useless at the moment. Almost 0 international Bandwidth.
 
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