MWEB Uncapped Subscribers Feedback

[cybershark]

great, I might as well have a 384k account...

@MWEB Guy is there a problem, since my connection is again slow, like when seacom first went down?

 

[MWEBHelp]

Is it worth upgrading my 384K account to uncapped (shaped) all inclusive 1mb? How long does it take to get my line upgraded?

Hi Kitty09,

Line speed upgrades can take upto 21 working days. I have seen Telkom do it within 3 days. All depends.

Let me know if you would like to upgrade and I'll send the request through.

Regards,

MWEB Guy

 

[SabreWolfy]

I'm holding out for Telkom to just upgrade all 384kbps "broadband" users free of charge ...

 

[Isengard]

I'm holding out for Telkom to just upgrade all 384kbps "broadband" users free of charge ...

That could be a very long wait.

Trust me when I say that the upgrade from 384k to 1Mb is substantial. You won't want to go back.

 

[Lazy.Me]

Telkom upgraded my line to 1mb in about 5 minutes, did it over the phone, about 2 minutes after the call was ended my internet was down and my line had been upgraded

 

[SabreWolfy]

That could be a very long wait.

Trust me when I say that the upgrade from 384k to 1Mb is substantial. You won't want to go back.

Yeah, I'm sure there is a huge difference. Having enjoyed uncapped for the last 18 months, 384kbps is starting to feel very, very slow. Will it be a long wait do you think? How much longer can Telkom continue to offer 384kbps for? They're testing 8mbps and 10mbps lines. They should just upgrade everyone to the next speed level *wishful thinking*

 

[cableguy]

My brother has a 384k Mweb account and I must say, it actually works pretty well!!

Yeah, I'm sure there is a huge difference. Having enjoyed uncapped for the last 18 months, 384kbps is starting to feel very, very slow. Will it be a long wait do you think? How much longer can Telkom continue to offer 384kbps for? They're testing 8mbps and 10mbps lines. They should just upgrade everyone to the next speed level *wishful thinking*

 

[AthenianOwl]

Hi Kitty09,

Line speed upgrades can take upto 21 working days. I have seen Telkom do it within 3 days. All depends.

Let me know if you would like to upgrade and I'll send the request through.

Regards,

MWEB Guy

Thanks for the info. Will make a decision next month (after my exams)

 

[SabreWolfy]

My brother has a 384k Mweb account and I must say, it actually works pretty well!!

I agree; I'm not complaining about it It works well, so I use it more, so I start to notice that it is quite slow compared to the other (more expensive) options available.

 

[cybershark]

@MWEB Guy, I sent you a PM

 

[Wolfy]

cant access these 2 sites using mweb account

Even before the Seacom's outage I noticed that I cant access certain websites, here is an example of a few

thetvdb.com
sharethe.tv
trakt.tv

Any reasons as to why that could be, seeing that they work just fine when im at work using a MASSIVELY slow Iburst account?

 

[bell1337]

Constant DC's on wow... anyone experiencing the same? Like wtf is going on today..

 

[PostmanPot]

Yeah something seems wonky, slow browsing and can't stream twitch.tv.

 

[Reddevil10]

Yep, something is off today, seems unstable, slow browsing earlier and now p2p is dead

 

[woggs]

Yep, something is off today, seems unstable, slow browsing earlier and now p2p is dead

I agree slow browsing today, done a speed test at speedtest.net and got like a 1.24Mb download rate.

 

[Willy2580]

Ye, connection refused to news.mweb and my hon games are saying 'no response from server'

 

[TmanSA]

If you have problems wth browsing while downloading torrents, stop the downloading program then the browsing should return to normal. I tested it, even if one torrent is downloading the browsing is bad... Never used to be like that but since a few days ago this is how it is. So now I just download torrents at night...

Dont know if anybody else tried doing the same tests.

 

[acidrain]

I'd try comment on my download speeds, except im asleep when anything happens. The rest of the time it's dead.

Still got stuff from like 4 days ago in my sabnzbd queue.

Oh ya and browsing is super slow

 

[PostmanPot]

If you have problems wth browsing while downloading torrents, stop the downloading program then the browsing should return to normal. I tested it, even if one torrent is downloading the browsing is bad... Never used to be like that but since a few days ago this is how it is. So now I just download torrents at night...

Dont know if anybody else tried doing the same tests.

If your downloads are chowing up your entire throughput then closing it will improve all other services. Otherwise I cannot see how closing a downloading program will help.

 

[TmanSA]

Now there is the funny thing PostmanPot, I dont even get 40Kbps on my torrents and i have a 4MB line and account, I do understand if you are downloading at 400 Kbps or more the browsing will be slow, but i am not even using half the capacity.... That is the weird thing..