MyBB Motorcycle Owners Thread

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Merlin

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Juls at Superbike Solutions is the only mechie who touches my bike. There are many who share this mindset. I have extensive experience in dealing with with SS, Juls and his wife, and have only exemplary feedback for them.

I stay in the southern suburbs and make a point of getting my bikes out to them for any work required.
 
SauRoNZA

SauRoNZA

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Merlin said:
Juls at Superbike Solutions is the only mechie who touches my bike. There are many who share this mindset. I have extensive experience in dealing with with SS, Juls and his wife, and have only exemplary feedback for them.

I stay in the southern suburbs and make a point of getting my bikes out to them for any work required.
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Perceptions are always interesting.

I know a number of people who won’t take their bikes there ever again after only a single service experience.

Having only been there a couple of times for demos when they were “Ducati Cape Town” I can’t really offer personal opinion
 
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Merlin

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SauRoNZA said:
Perceptions are always interesting.

I know a number of people who won’t take their bikes there ever again after only a single service experience.

Having only been there a couple of times for demos when they were “Ducati Cape Town” I can’t really offer personal opinion
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Hi SauRoN,

I have no connection to SS. My personal experience is that I had a bike which failed catastrophically. The SS team went out of their way to fight with the manufacturer on my behalf (8 months worth). From start to finish, not once have I been given reason to doubt or take issue with them; and I am a typically very demanding customer.

I used to use another workshop, in the southern suburbs, but will never go back there. That's a story for another day... It, and the next closest workshop, which a friend used to frequent, have both disappointed big time. I'm happy to travel for the service.

The Ducati agency has long since moved out of the SS building. They always functioned independently. :)
 
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Ordered a set of aftermarket mirrors off amazon for the ER6, for the price of 1 OEM mirror here. hopefully they're good, reviews are mostly good.
 
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SauRoNZA

SauRoNZA

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Merlin said:
Hi SauRoN,

I have no connection to SS. My personal experience is that I had a bike which failed catastrophically. The SS team went out of their way to fight with the manufacturer on my behalf (8 months worth). From start to finish, not once have I been given reason to doubt or take issue with them; and I am a typically very demanding customer.

I used to use another workshop, in the southern suburbs, but will never go back there. That's a story for another day... It, and the next closest workshop, which a friend used to frequent, have both disappointed big time. I'm happy to travel for the service.

The Ducati agency has long since moved out of the SS building. They always functioned independently. :)
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Yeah I know Ducati has since moved out I was just referring to my last personal dealings with them.

Was this bike that failed catastrophically a Ducati?

I had a similar experience with my Triumph although it took only 3 months and although I wouldn't actively avoid the dealership if there was a bike in that line up that tickled my fancy it has left some reservations in my mind.
 
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Merlin

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SauRoNZA said:
Was this bike that failed catastrophically a Ducati?
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It was. It put a con-rod through the crankcase at 160 km/h, covered the rear wheel and my right leg in oil and left a slick over half a km long. Were it not for the slipper clutch, I'd not be here to write this. I will never buy another bike without a slipper clutch. They save lives.

I paid a substantial sum to have the bike autopsied, and proved that it was a manufacturer's fault. Two weeks out of warranty... 8 months of fighting and I came out with a newly built motor and gearbox, at nearly twice the value of a new bike. I paid half of the labour...

50 kms later I got rear-ended by a taxi, driving the wrong way down the oncoming lane. No hooter, no swerve, no braking. Full contact. The bike and I went for a flight and I landed up in the side of some lady's car.

Bad memories? You bet.

I collected my new 2-wheeled toy in late December and am loving it.

I'll never buy anything Italian with moving parts ever again.
 
SauRoNZA

SauRoNZA

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Merlin said:
It was. It put a con-rod through the crankcase at 160 km/h, covered the rear wheel and my right leg in oil and left a slick over half a km long. Were it not for the slipper clutch, I'd not be here to write this. I will never buy another bike without a slipper clutch. They save lives.

I paid a substantial sum to have the bike autopsied, and proved that it was a manufacturer's fault. Two weeks out of warranty... 8 months of fighting and I came out with a newly built motor and gearbox, at nearly twice the value of a new bike. I paid half of the labour...

50 kms later I got rear-ended by a taxi, driving the wrong way down the oncoming lane. No hooter, no swerve, no braking. Full contact. The bike and I went for a flight and I landed up in the side of some lady's car.

Bad memories? You bet.

I collected my new 2-wheeled toy in late December and am loving it.

I'll never buy anything Italian with moving parts ever again.
Click to expand...

Slipper clutch or traction control?

Not sure either would really help a tyre that can’t find any traction so hoping it was rather the very straight line and a **** load of luck.

What bike?

My Triumph was a similar hassle.

Main difference is that I knew something was wrong while still in warranty at the previous service before big end bearing said cheers.

Mechanic seemingly figured he knew better than the person who rides the bike every day and ignored my complaints.

Even when the oil light started coming on it was “oh it’s just a sensor you can keep riding we’ll order a new one”.

Long and short of it was that the oil restrictive valve had already failed by then and the engine was slowly killing itself. Only when the throttle started vibrating did they finally start to pay attention.

Triumph eventually sponsored the parts almost amounted to the cost of the bike and then also had to chip in for labour because the “dealer was going me a favour”.
 
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