Not So Cool... : (

G

G3n3man

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:confused:
Just shy of 4 weeks ago, I was literally pulling my hair out, in anticipation of getting my 50mbps fibre link. I literally put in my line application to Vumatel in December 2015 and patiently waited until I could say goodbye my ADSL and that days of less than 1mbps downloads were soon to be forgotten!

Little did I know, I have had my line installed and low and behold, 18 days later, and I wish I hadn't cancelled my ADSL link!!!
On local sites, my 50/5 line performs fine and even browsing international sites...the problem streaming though is a whole different issue.
My streaming via a Roku 3 device with UnoTelly worked without issues on ADSL, but not so well on CISP - sometime a single episode of Netflix could buffer up to 10 times!
I have spoken to the Support team, but no joy with streaming...
My speed tests on international sites are not as great as the local, which seems to get a lot of people wowed at 50mbps but international sites at about 11mbps connect at best!
Sadly I need to find a new ISP...

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Are you on month-to-month? Ditch the ISP if it doesn't improve soon
 
I am also struggling with my international speed tonight. Was fine on my 20/20 account with them. But tonight it is a bit patchy. Stuff not loading first time etc. Hope it is not permanent
 
DERoestorf said:
I am also struggling with my international speed tonight. Was fine on my 20/20 account with them. But tonight it is a bit patchy. Stuff not loading first time etc. Hope it is not permanent
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Same. I just sent a message out to PBCool. Although its a bit better now.
 
Internet is dead for me atm. The vuma portal speed test indicates full speed. I am using my cellphone to post this.
I am on cool ideas 50/5 package and I am wondering if this has anything to do with their switch to IS which was confirmed to be in place on the 16th of this month in another mybb thread. I hope this is fixed in the morning.
 
Last edited:
seburn said:
Internet is dead for me atm. The vuma portal speed test indicates full speed. I am using my cellphone to post this.
I am on cool ideas 50/5 package and I am wondering if this has anything to do with their switch to IS which was confirmed to be in place on the 16th of this month in another mybb thread. I hope this is fixed in the morning.
Click to expand...

I think it must have to do with it. They were brilliant until now, so sure they can sort this out. But if IS is shaping them, or messing up, they need to switch back, as I am not happy with what I am seeing tonight. Connectivity on and off. I could not even game or stay in a party chat on my PS4. No thanks, not for me.
 
Hi All, yes apologies we had a massive ddos attach which came in from both Seacom and IS, we have it under control now and shouldn't be an issue going further!
 
PBCool said:
Hi All, yes apologies we had a massive ddos attach which came in from both Seacom and IS, we have it under control now and shouldn't be an issue going further!
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Thanks for responding so late at night. Appreciate it. And for clearing up the issues.

Sad that people would ddos you :(
 
DERoestorf said:
Thanks for responding so late at night. Appreciate it. And for clearing up the issues.

Sad that people would ddos you :(
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No problem, these things happen sometimes. Just not usually at the scale we saw last night :).
 
DERoestorf said:
Still finding international speeds a bit sluggish. Should I restart CPE and Router?
Click to expand...

Nah that wont really make any difference, drop me a mail directly on paul at cisp.co.za with your issues?
 
Is there another DDOS attack tonight? Sad that it has to happen again. Wonder why anybody would be so malicious.
 
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