vumatel

  1. B

    Afrihost 1Gbps International Bandwidth

    Hi there. Recently upgraded to Afrihost 1000/250 on Vuma GPON/Aerial - I live in JHB. Wired connection to my laptop straight into the router so 1Gbps between devices. Local speed test is good - 800Mbps + DL and 250Mbps + UP - as advertised. Speed tests to London and new york seem throttled...
  2. G

    Fibre line registered to the previous Tenant - Cannot get access - Vuma wont release line

    Hey all I am at my wit's end and need some urgent advice guidance, I have never seen such pitiful service for a simple release of a line, I am the new homeowner and the previous TENANT not even the owner is holding up the line He claims he paid and I should pay his bill and he will give me the...
  3. McFlurry

    Vumatel Fibre Installation Nightmare – No Communication, Incorrect ISP, Disconnected Service

    I'm writing this in utter frustration as my Vumatel fibre installation experience has been nothing short of a disaster. Here's the timeline of my ordeal: 3rd May 2024: Paid for Vuma Reach fibre installation on the official Vumatel website. No confirmation email from any ISP followed. IPP...
  4. Hanno Labuschagne

    Big RSAWeb FTTH outage

    Big RSAWeb FTTH outage Internet service provider (ISP) RSAWeb is suffering from a widespread fibre-to-the-home (FTTH) outage. Hundreds of RSAWeb users reported problems with accessing the Internet on the outage tracking website Downdetector on Saturday, 11 May 2024.
  5. C

    Premises Creation - Ordered 4/4/24

    @Afrigirl @AfriGuy As per your previous posts on mybroadband and Facebook, a second fibre installation on the same property requires the address to be modified by adding a letter to the house/apartment number. The installation would be regarded as "new", and the premises creation would take...
  6. Hanno Labuschagne

    Remgro earnings take a hit thanks to Vumatel and DFA

    Remgro earnings take a hit thanks to Vumatel and DFA Vumatel and Dark Fibre Africa (DFA) parent company Community Investments Ventures Holdings (CIVH) contributed far less to the headline earnings per share of its majority shareholder — Remgro — in the second half of 2023. According to...
  7. R

    Cellphone apps not working on fibre

    For the last 2 or 3 weeks the 3 people in our household have all been experiencing issues with certain cellphone apps not running on our fibre wifi. We all have Samsungs of varying ages and complexity, from A72 to S22. Fibre provider is Vumatel, ISP is Afrihost. WiFi 5 connection, I believe...
  8. B

    How long should a line repair take?

    Fibre line went down at 11:36am, Sunday 25 Feb. Fault logged with Afrihost (vuma infrastructure) and established that a team needs to come out and investigate. They arrived on Monday afternoon and decided the issue needed to be escalated to their civils team and verbally promised to have us up...
  9. R

    Fibre line registered to previous owner - Cannot get access

    Hey all, I am hoping someone has experienced what I am experiencing. I bought a house and took occupation. The previous owner gave notice late, so the fibre line in the house is registered to them per Vumatel. I am trying to get my ISP to active the line but Vumatel will not allow it. My ISP...
  10. Hanno Labuschagne

    Prepaid fibre options in South Africa

    Prepaid fibre options in South Africa South Africans looking for highly flexible but fast and reliable broadband could look into a prepaid fibre subscription with several of the country's biggest fibre network operators (FNOs). While conventional monthly fibre-to-the-home (FTTH) packages have...
  11. Hanno Labuschagne

    South Africa's biggest FTTH networks share achievements and challenges in 2023

    South Africa's biggest FTTH networks share achievements and challenges in 2023 South Africa's biggest fibre network operators (FNOs) continued to expand their fibre-to-the-home (FTTH) networks substantially in 2023. The number of people using FTTH has surged past those that had a Telkom DSL...
  12. Jan

    Standard Bank helps Maziv restructure and increase its debt package to R25 billion

    Vumatel owner in R25-billion debt deal — South Africa's biggest of 2023 Vumatel and DFA owner Maziv has refinanced and increased its debt package to R25 billion, in what Standard Bank says is the largest debt transaction of the year so far. “This comes after Standard Bank was appointed as...
  13. TristiaanMTS

    Mind The Speed Support

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  14. Hanno Labuschagne

    MTN and Rain can take part in hearing on Vodacom-Vuma merger

    MTN and Rain can take part in hearing on Vodacom-Vuma merger The Competition Tribunal has granted MTN and Rain leave to intervene in the pending hearing about a proposed transaction between Vodacom and Maziv. Maziv owns Vumatel and Dark Fibre Africa.
  15. M

    Vuma delay in southfield cape town

    Background info: Oct 2022. I moved from plumstead to Southfield Oct 2022 and scheduled to have my line migrated with my isp which was accepted.. There was nothing mentioned that there was no fiber in Southfield as full coverage was shown for fiber by all isps as well as vuma themselves...
  16. G

    Struggling with Vuma and Afrihost

    Hi guys Need some help getting my matter to the right people... So to give you guys a timeframe : 29 Oct - Order submitted for new fibre install 30 Oct - Received e-mail from Afrihost that my router is configured and being shipped 31 Oct - Received my router 01 Nov - Get a call from Vuma that...
  17. ineedfibreasap

    don't know my ISP and no one can help me PLS HELP :(

    so moved into my flat almost 2 years ago and when I moved in, I was told that there was fibre available to all units, so we have a fibre box installed and everything through Vumatel. However, I'm assuming the previous tenants had fibre based on the fact that when I tried to order fibre though...
  18. Jan

    Netstar joins SafeCity initiative from Vumacam

    Netstar joins Vumacam's SafeCity project Vehicle tracking and telematics company Netstar has partnered with Vumacam on its SafeCity initiative to enhance surveillance across Gauteng. The Vumacam SafeCity Initiative uses an extensive CCTV camera network to bolster security and visibility in...
  19. Jan

    Competition Tribunal dates for Vodacom, Vumatel deal

    Vodacom, Vumatel deal heads for big fight at Competition Tribunal South Africa’s Competition Tribunal has set 20 May 2024 as the date for the final hearing regarding a proposed transaction between Vodacom, and Vumatel’s parent company Maziv. Remgro head of strategic investments Pieter Uys...
  20. ethan

    Vumatel outage around Pretoria East

    I noticed that the VUMATEL reach network in our area is down, Judging from VOX (Vox Customer Service) TWITTER page it looks like a National outage. Does anyone know what is going on?
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