vumatel

  1. P

    VUMATEL - No support, no internet, nothing.

    Everyone in the Goodwood area is down since 6am this morning. Our ISPs all say they can't do anything because it's a fault on Vumatel's side. We cannot reach them in any format. Their support@vumatel.co.za email address bounces mail back. Their Twitter is dead all day. You can't reach them via...
  2. Sharkssmart1

    The best and cheapest ISP packages via Vumatel

    Currently, I am in a position where I can't just change ISPs from one provider to another, but I feel like I just have to bite the bullet and change. That being said, I am certain everyone knows the stubbornness of Vumatel refusing to follow Openserve and Frogfoot's example by allowing other...
  3. J

    Vumatel worst Network provider ever

    I was previously on Openserv, but moved 3 times and managed to get fiber through SADV and all was good but since last year Vumatel has taken over SADV and I just had problems with this Network Provider, firstly I upgraded my line to a 1 Gbps and end August 2020 it was upgraded but when I ran...
  4. Chris

    Dietlof Mare discusses the future of South Africa’s fibre market

    Dietlof Mare discusses the future of South Africa’s fibre market Dietlof Mare is the CEO of Vumatel and the driving force behind South Africa’s leading open-access fibre to the home (FTTH) operator. Mare previously worked as the executive head of direct expenditure at Vodacom. He quickly rose...
  5. Hanno Labuschagne

    In 6 months Vumatel made more than R1 billion

    In 6 months Vumatel made more than R1 billion Remgro released its financial results for the six months ended 31 December 2020, which showed that Vumatel increased its revenue by 43% to R1.092 billion during the reporting period. Vumatel is South Africa’s largest fibre-to-the-home network...
  6. Jamie McKane

    High-speed DSL now cheaper than Vumatel 10Mbps fibre

    High-speed DSL now cheaper than Vumatel 10Mbps fibre Vumatel fibre customers are up in arms about the prices of the network operators' fibre offerings, which are now significantly more expensive than its main rival Openserve. This comes after the latter announced big price cuts and speed...
  7. Z

    I am definitely going to cancel my Vox/Vumatel internet contract - Is the another solution?

    Hi I live in Brackenfell, Cape Town. 3 Years ago I joined the fibre network via Vumatel with Vox. The Vox prices just keep going up and being a pensioner it`s difficult to accept the "price value" # This was my June 2018 Contract price: 436.28pm (vat incl.) 4/1 Mbps Uncapped Fat Pipe Fibre...
  8. Jamie McKane

    Vumatel under fire for network problems

    Vumatel under fire for network problems Vumatel is facing severe criticism for its poor network quality, prolonged outages, and lack of support while its prices are much higher than other fibre network operators. MyBroadband has received information from prominent Internet service providers...
  9. B

    Ditching Vuma for Openserve

    For the past 4 years, I have used Cell C + Vuma for my internet. I am on a 20mbps fibre line but I feel like we may need something a little faster. I have been very happy with Cell C as my ISP, their support is exceptional and their international capacity is reliable. I checked Cell-C's...
  10. Hanno Labuschagne

    Vumatel drops cheapest fibre packages

    Vumatel drops cheapest fibre packages Fibre network operator Vumatel has discontinued several of its more affordable fibre packages, which will result in customers being moved to more expensive options. This is according to emails sent to the customers of several fibre ISPs – including...
  11. A

    Connectivity issue since yesterday (ref number:636712)

    Hi, yesterday my line went down and technicians from Vumatel came to look at it in the afternoon. On the instruction of a network operator who believed that my line had been recorded as cancelled (it wasn't) the technicians removed the box and replaced it. I was told the line would be up today...
  12. V

    Help! Vumatel Line stuck on old ISP

    Hi All, Need some help. Helping a friend get her fibre connected in a new place. The house has a Vumatel CPE connected but cant activate with a new ISP because Telkom still holds the line from the previous owner. The previous owners are useless and not very helpful to get the line canceled so...
  13. Jamie McKane

    The real reason Vumatel's fibre prices are so high

    The real reason Vumatel's fibre prices are so high Vumatel’s fibre-to-the-home prices are far higher than other large fibre network operators in South Africa, including Openserve, Octotel, and Frogfoot. The gap became even bigger after Openserve implemented free speed upgrades and price cuts...
  14. Hanno Labuschagne

    Vumatel comes under fire for high fibre prices

    Vumatel comes under fire for high fibre prices Vumatel is facing criticism for its high fibre prices, but the company says it is necessary for a sustainable business model. Fibre prices made headlines after Openserve implemented free speed upgrades and price cuts on its wholesale fibre and...
  15. J

    Ready to cut the local Vumatel lines due to their bad service

    Earlier this week my Vumatel/Wondernet FTTH line went offline for 9 hours. During that time I was assigned a new IP. Now you would ask, what is the problem? In February 2019 when my FTTH was freshly in the ground & hanging from a telephone pole (Vumatel & Openserve), I phoned around and asked...
  16. Covax

    National Outage

    Does anyone have any verified update regarding the VumaTel/SADV National Outage?
  17. fundutzi

    Small town, vumatel fibre rollout, pay ensure house included?

    Dear All, Background Vumatel is currently busy rolling out fibre in a small town in Limpopo. I have a list of +- 7 addresses where fibre will be needed. Objective How can I ensure the fibre "external capping"/ "joint box" is installed at each property? Why all this fuss? I would like to...
  18. K

    Afrihost Issue (New Fibre Installation)

    Soooo we ordered Fibre from Afrihost two weeks ago and there’s an issue where Vumatel tells them we have an existing order with another ISP, but we don’t because we ordered the fibre package 3 weeks after it became available in the area. The only thing Afrihost does is tell us that “We waiting”...
  19. L

    Fibre for Lotus River

    I have seen these Vuma guys like a road away from where I stay , I inquired if they coming to my road and they said no. I then checked the website only to find out they have no plans to rollout for my part of Lotus River, I have told most of my neighbors to show interest but it seems Vuma is not...
  20. J

    Just another Rager my endless Struggle!!! VUMATEL AND VOX

    So after almost 2 years of struggling and walking door to door to 350+ houses to get interest sparked to get fiber in our Area it happened it finally happened the Grey boxes are on the wall and the deed is done... Well so I thought. 1st July 2020 - Oredered 10Mbs uncapped Vox on the Vumatel...
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