1. 11Snowman11

    Your ISP experience

    So vumatel started digging in our area for fibre (at last) and was informed we can start preordering. Since there is a lot of ISP's to choose from I want to know some of your recommendations about the different ISP's, like who to avoid and who must really be considered. I know Afrihost, Cool...
  2. S

    Any constant interruptions in the Roodepoort area?

    I reside in Helderkruin, Roodepoort where the Fibre cables are managed by Vumatel. For the last few weeks there has been constant interruptions with the speed. The speed can drop to 0.03 kbs, or it can disconnect on its own and reconnect out of the blue a few minutes later. I do not know what...
  3. A

    Fibre Roll-Out Project in Eersterust, Pretoria

    Good Evening All, I hope all is well. This is my first post in the forum and I was wondering if there is anyone that can help me and my community with a fibre project in the area. I have conducted a digital survey for fibre demand and have included the data that I have collected thus far based...
  4. D

    Amazing service from CipherWave Home-Connect

    So I placed an order after getting massively fed-up with another LTE provider who I won't name. Less than 2 days after signing up with Home-Connect my Fibre line was activated (CPE Already installed from previous ISP) and the next day just after 5 my router was delivered, after an initial setup...
  5. B

    Can I get fibre despite being a few meters out of coverage?

    So I'm being forced to move from Adsl to fibre or Lte because Telkom refuse to repair faulty dsl lines, and Telkom lte coverage in my area is poor, and I just fall out of the radius for fibre. When I say just out of the radius I mean a matter of meters, as the coverage appears to have stopped...
  6. D

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    Has anyone experienced this before, it is seriously upsetting, especially now! I moved into a new place just before the lock down ended and specifically chose this apartment because of the existing Vumatel installation. Anyway, after back and forth between Vumatel, Cool Ideas and myself now...
  7. Jamie McKane

    Vumatel free fibre speed upgrades are rolling out in phases

    Vumatel free fibre speed upgrades are rolling out in phases Vumatel has informed subscribers that it has decided on a phased approach for rolling out its promised fibre line speed upgrades. The fibre network operator announced on 20 March that it would be doubling the line speeds of...
  8. Jamie McKane

    Vumatel and SADV merge to operate as a single entity

    Vumatel and SADV merge to operate as a single entity Vumatel and SA Digital Villages have merged after the transfer of SADV's wholesale fibre network assets to Vumatel. The two companies will now operate and trade as a single entity under the Vumatel brand, effective 1 April 2020.
  9. Jamie McKane

    Why Vuma Reach is only available through two ISPs

    Why Vuma Reach is only available through two ISPs Vumatel recently launched fibre in Soweto through its Vuma Reach project. Vuma Reach is a fibre product designed to bring affordable fibre connectivity to South Africans living in townships.
  10. S

    Ftth setup question

    Hello, I moved in a complex with Vumatel fibre and it has the below item(DHS Zone router). I will collect a router from afrihost, Does the below item need to plug in a power adapter or do I just plug in a fibre router to its ethernet port to get internet? I had adsl before.
  11. D

    Support Tickets Disappearing

    I created a support ticket yesterday (Ticket ID: DET-276-44977) In regards to my pre-order for fibre. but when I when to check on the progress of my ticket, it doesn't display in my clientzone active tickets tab, so i dont know whats happening. I just want to find out is the ticket still active...
  12. Ravenhash

    Vumareach - Mitchells Fibre Higher Speeds

    :thumbsup: Can we have an indication of when faster speeds will be available? Honestly 20Mbps is awesome but in comparison to international standards it feels like a joke. I believe that there...
  13. D

    Vumatel - "Order Shelved" out of nowhere, anyone else had this issue?

    Hi everyone, I trust you're doing well and having a good weekend. I just got this email from Vumatel, after trying to get my line up again. Fast forward about 30 mins to an hour after phoning, resetting, checking and all manner of verification to see if I can get my internet back up, no luck...
  14. C

    Fibre speed over LAN vs WiFi

    Greetings all. I'm hoping you clever people can help me understand my dilemma. The situation is as follows. I have fibre via Vumatel at home. I have a Zyxel fibre router in the lounge near the CPE device. I'm running a lan cable through the ceiling to the far end of the house where I have a TP...
  15. T

    FTTH for Bridgetown/Silvertown/Parktown/Kewtown area (Cape Town)

    It's been really crazy october. I started a petition for fibre at the beginning of this month to get people to vouch for fibre in our area. With the help of our community-based whatsapp and facebook groups, I managed to gather over 295 responses from the petition within to 2 weeks which was...
  16. K

    Churchill Estate FTTH - Vumatel

    So recently Vumatel announced that they will be rolling out FTTH to our area in Churchill Estate, Parow, Cape Town Spoilt for choice when it comes to ISP's and speeds I spent some time looking, analyzing and deciding. I would like to document my experience that I have so far with the process...
  17. Jamie McKane

    Vumatel online map problem causes fibre delay

    Vumatel online map problem causes fibre delay A MyBroadband reader recently contacted us regarding delays to their fibre installation. The reader signed up for a Vumatel fibre package from Afrihost on 22 July, and contacted MyBroadband in September stating that their fibre had still not been...
  18. N

    Vuma - Moving from Vox to Afrihost

    Hi How long did your guys move take? Vox finally released the line on Sunday the 1st. I logged a call with Afrihost on Sunday morning. My line has still not been activated. They said it takes 48 to 72 hours to resolve this, surely that doesn't sound right as it there is no installation just a...
  19. J

    Kuilsriver Highbury and Highbury Park

    So, Here I am again. Trying to get some answers out of the 10's of fiber providers. SADV being the worst and the biggest liars ever, Last year at a community meeting for the area SADV promised that by end of March 2019 fiber trenching would have started in the area. Its not almost a year later...
  20. Jamie McKane

    Vumatel overtakes Openserve as biggest FTTH operator in South Africa

    Vumatel overtakes Openserve as biggest FTTH operator in South Africa The latest statistics for South Africa’s fibre market from Africa Analysis show that in March 2019, 1.39 million homes had access to an FTTH connection and 453,000 were connected. Wayne D’Sa, the managing director of...