vumatel

  1. fundutzi

    Small town, vumatel fibre rollout, pay ensure house included?

    Dear All, Background Vumatel is currently busy rolling out fibre in a small town in Limpopo. I have a list of +- 7 addresses where fibre will be needed. Objective How can I ensure the fibre "external capping"/ "joint box" is installed at each property? Why all this fuss? I would like to...
  2. K

    Afrihost Issue (New Fibre Installation)

    Soooo we ordered Fibre from Afrihost two weeks ago and there’s an issue where Vumatel tells them we have an existing order with another ISP, but we don’t because we ordered the fibre package 3 weeks after it became available in the area. The only thing Afrihost does is tell us that “We waiting”...
  3. L

    Fibre for Lotus River

    I have seen these Vuma guys like a road away from where I stay , I inquired if they coming to my road and they said no. I then checked the website only to find out they have no plans to rollout for my part of Lotus River, I have told most of my neighbors to show interest but it seems Vuma is not...
  4. J

    Just another Rager my endless Struggle!!! VUMATEL AND VOX

    So after almost 2 years of struggling and walking door to door to 350+ houses to get interest sparked to get fiber in our Area it happened it finally happened the Grey boxes are on the wall and the deed is done... Well so I thought. 1st July 2020 - Oredered 10Mbs uncapped Vox on the Vumatel...
  5. D

    Fibre In Pietermaritzburg

    Hi So on my street and a few others I've notice they started marking off and trenching. I asked the guy working what it was for and he said it's for Fibre. Yay!!!! But he seems to contracted by some other company to do the trenching because he doesn't know for which company they putting the...
  6. M

    Vox order stuck at Vumatel

    Hi, so I recently moved into a new apartment where they have SADV/Vumatel coverage. In preparation for the move I ordered a new line from Vox in mid July and thought by atleast the beginning of August they would have scheduled installation. So by the 29th of July I phoned Vox to follow up since...
  7. PseudZ

    Vumatel Installation Query

    Regarding the installation by the Vumatel contractors, what is the scope of the install? Do they just install the CPE box and that's it or will they install the CPE box in one location and router in another location if required? I have a pc in one bedroom at the back of the house and I'd prefer...
  8. Matt91

    Is Vodacom allowed to do this?

    When Fibre first came to my area, via Vumatel, Vodacom was the only company offering FTTH at that point (2018) so my parents gladly signed up for the 20↓/10↑ Fibre deal @ R850 p/m. At the time Vuma had already laid a few cables and some people like my neighbor across the way already had fibre up...
  9. Q

    International slow speed while local is okay - Webafrica via SADV/Vumatel 100/100mbps

    I ordered 100/100 Mbps fibre line from WebAfrica with the line installed by SADV(now Vumatel) in Sep 2019 in Ekhuruleni. From the start the Download and Upload locally (usually test to Afrihost) on speedtest.net has been 100/100 Mbps As soon as I cross the border (Usually Vodafone UK - London)...
  10. 11Snowman11

    Your ISP experience

    So vumatel started digging in our area for fibre (at last) and was informed we can start preordering. Since there is a lot of ISP's to choose from I want to know some of your recommendations about the different ISP's, like who to avoid and who must really be considered. I know Afrihost, Cool...
  11. Sharkssmart1

    Any constant interruptions in the Roodepoort area?

    I reside in Helderkruin, Roodepoort where the Fibre cables are managed by Vumatel. For the last few weeks there has been constant interruptions with the speed. The speed can drop to 0.03 kbs, or it can disconnect on its own and reconnect out of the blue a few minutes later. I do not know what...
  12. A

    Fibre Roll-Out Project in Eersterust, Pretoria

    Good Evening All, I hope all is well. This is my first post in the forum and I was wondering if there is anyone that can help me and my community with a fibre project in the area. I have conducted a digital survey for fibre demand and have included the data that I have collected thus far based...
  13. D

    Amazing service from CipherWave Home-Connect

    So I placed an order after getting massively fed-up with another LTE provider who I won't name. Less than 2 days after signing up with Home-Connect my Fibre line was activated (CPE Already installed from previous ISP) and the next day just after 5 my router was delivered, after an initial setup...
  14. B

    Can I get fibre despite being a few meters out of coverage?

    So I'm being forced to move from Adsl to fibre or Lte because Telkom refuse to repair faulty dsl lines, and Telkom lte coverage in my area is poor, and I just fall out of the radius for fibre. When I say just out of the radius I mean a matter of meters, as the coverage appears to have stopped...
  15. D

    Vumatel/Cool Ideas - previous tenant didn't cancel now I'm stuck

    Has anyone experienced this before, it is seriously upsetting, especially now! I moved into a new place just before the lock down ended and specifically chose this apartment because of the existing Vumatel installation. Anyway, after back and forth between Vumatel, Cool Ideas and myself now...
  16. Jamie McKane

    Vumatel free fibre speed upgrades are rolling out in phases

    Vumatel free fibre speed upgrades are rolling out in phases Vumatel has informed subscribers that it has decided on a phased approach for rolling out its promised fibre line speed upgrades. The fibre network operator announced on 20 March that it would be doubling the line speeds of...
  17. Jamie McKane

    Vumatel and SADV merge to operate as a single entity

    Vumatel and SADV merge to operate as a single entity Vumatel and SA Digital Villages have merged after the transfer of SADV's wholesale fibre network assets to Vumatel. The two companies will now operate and trade as a single entity under the Vumatel brand, effective 1 April 2020.
  18. Jamie McKane

    Why Vuma Reach is only available through two ISPs

    Why Vuma Reach is only available through two ISPs Vumatel recently launched fibre in Soweto through its Vuma Reach project. Vuma Reach is a fibre product designed to bring affordable fibre connectivity to South Africans living in townships.
  19. S

    Ftth setup question

    Hello, I moved in a complex with Vumatel fibre and it has the below item(DHS Zone router). I will collect a router from afrihost, Does the below item need to plug in a power adapter or do I just plug in a fibre router to its ethernet port to get internet? I had adsl before.
  20. D

    Support Tickets Disappearing

    I created a support ticket yesterday (Ticket ID: DET-276-44977) In regards to my pre-order for fibre. but when I when to check on the progress of my ticket, it doesn't display in my clientzone active tickets tab, so i dont know whats happening. I just want to find out is the ticket still active...
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