vumatel

  1. Hanno Labuschagne

    Vumatel reaches 2 million homes passed with FTTH

    Vumatel reaches 2 million homes passed with FTTH South Africa’s biggest home fibre network operator (FNO) — Vumatel — recently passed 2 million households with fibre-to-the-home (FTTH) connectivity. Vumatel parent company Maziv said that one million of the homes were passed within the last...
  2. Jan

    Competition Commission recommends prohibiting Vodacom-Vumatel merge

    Competition Commission denies approval for Vodacom-Vumatel deal The Competition Commission has recommended against Vodacom and Vumatel-owner CIVH merging their fibre networks. This comes after the companies submitted their R13.2-billion deal to the regulator at the end of 2021.
  3. W

    Vox and Vuma wont upgrade my fiber line

    I signed up for Fiber with Vox and Vuma in May. At that time they where running a promotion of R650 for 50/50mbps. They only conditions for this promo is that you can't cancel within 12 months of signing up for this promo, or you would have to pay R2733. I made it clear to the sales rep that I...
  4. Jan

    Maziv appoints Junaid Munshi as chief commercial officer

    Vumatel parent Maziv appoints chief commercial officer Vumatel and Dark Fibre Africa’s parent company Maziv has appointed Junaid Munshi as chief commercial officer (CCO). Munshi will report to the CEO of Vumatel, DFA, and Maziv, Dietlof Mare, and be responsible for sustaining the company’s growth.
  5. Jan

    Vumatel and Huawei announce 50G PON partnership

    Vumatel and Huawei launching 50Gbps fibre in South Africa Vumatel and Huawei have announced a partnership to integrate 50-gigabit passive optical network (50G PON) capabilities into the fibre operator’s infrastructure. This is significantly higher than the existing 2.5Gbps capabilities Vuma...
  6. N

    Fiber distribution?

    Hello guys. I need to find out how we get a distribution setup done at my premises. There are about 12 houses on a smallholding and we need fiber for them. I have been trying for almost two weeks to get anyone from Vumatel to assist (they are the only FNO in the area). There is a fiber box for...
  7. L

    RSAWEB Price Increase on BF Special

    I am currently on the BF special with RSAWEB where I am paying R685 pm for the Vumatel FTTH 500/200Mbps Uncapped line. Was promised that the price would remain that for the first 12 months. My statement for June now shows an invoice for R1,039.13. Anyone else with RSAWEB whose BF deal was...
  8. A

    MWeb fibre installation

    I've never had or needed a fibre connection at my home. However, a tenant renting a place on my property got MWeb to do an installation (Vumatel area) for her own use. The installers that came to put fibre in for her ran their cables/conduits over a section of the pavement perimeter wall. The...
  9. Jan

    How Telkom squandered its fixed-line dominance

    How Telkom snatched defeat from the jaws of victory Telkom has squandered its competitive advantage in the fibre-to-the-home market after several strategic blunders which allowed Vumatel to become the premier provider of fibre-to-the-home in South Africa. To understand the significance of...
  10. Jan

    Herotel reports it now passes 500,000 stands, targeting a million in 3-5 years

    Herotel hits major fibre milestone Fibre operator Herotel says its network now passes 500,000 stands. The company said it would continue to execute its rollout plans at a consistent rate. Although Herotel said it had been proactive in addressing the challenges of load-shedding, it acknowledged...
  11. A

    Complaint about WebAfrica and horrible servie

    Good day, we took an account for Fiber with WebAfrica. We are already being billed for the service, but installation has not been done as yet. I have been trying to get the Fiber Box installed, we were asked to send pictures to show that there is no ONT fiber Box. Then each time I follow up, I...
  12. R

    Need help Web Africa and Vumatel

    I am writing to express my dissatisfaction with the service I have received from web Africa/vumatel. I have been a customer for 7 months, but for the last 3 months, my connection has been very poor. I experience high ping, slow download, and packet loss. I have contacted web Africa several times...
  13. Jan

    Vumatel confirms price increases

    Vumatel increasing prices Vumatel will increase pricing across its fibre packages by between 1.1% and 2.1% from 1 June 2023. However, the fibre network operator (FNO) has announced that it will waive installation and activation fees from that date to offset the increase.
  14. M

    Vumatel Gauteng Access to certain Websites

    Anyone else having issues with gaining access to certain websites. For example I can not get into my son's online school, gurushots, twitter brings up an error message. Axxess say it is an issue with Vumatel in Gauteng and I just want to confirm
  15. S

    Nightmare migration at my new place

    I'm really disappointed in Afrihost. I requested fibre at my new place back in March, a few days before April so I could be running latest a week into moving in. The process has been nothing short of a joke honestly. First, understandably, somehow there was an active line/application depending...
  16. Jan

    Big Vumatel outage - complaints from all over Gauteng and parts of the Free State

    Big Vumatel outage Fibre customers in Vumatel's Northern region are suffering an outage, according to notices from various Internet service providers (ISPs). Afrihost, Cool Ideas, Mind The Speed, and Mweb have all updated their status pages to reflect the outage, indicating that it affects...
  17. Jan

    Maziv vs Openserve in homes passed, homes connected, and capex

    South Africa's fibre war Vumatel has reported a significant increase in the number of homes connected to its fibre network, once again overtaking Telkom-owned Openserve. Telkom reported higher connection numbers in a voluntary fourth-quarter trading update in February, briefly overtaking...
  18. Jan

    Vumatel and Openserve charge ISPs for downgrades

    These fibre networks punish ISPs when customers downgrade to cheaper packages At least two of South Africa's major fibre network operators (FNOs) penalise Internet service providers (ISPs) when their fibre-to-the-home (FTTH) customers downgrade to slower packages. The issue of fibre downgrade...
  19. Jan

    Vumatel has a secret incentive scheme that's causing headaches for ISPs

    Secret bonuses and fines on Vumatel's network Vumatel is being accused of anti-consumer and anti-ISP behaviour as part of a fibre speed double-up promotion which turned into permanent "forced" upgrades. The fibre network operator (FNO) first started offering the promotion in June 2022, and it...
  20. Jan

    Remgro expects Competition Commission answer on Vodacom deal to buy CIVH by end-March

    Vodacom's R13.2-billion deal to buy Vumatel — Competition Commission answer expected in days Remgro strategic investments head Pieter Uys says they are confident the Competition Commission will issue a recommendation on Vodacom’s proposed deal to acquire a co-controlling stake in CIVH for...
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