vumatel

  1. N

    Vumatel the new Mediocre fiber provider

    Vumatel have bought the fiber backbone infrastructure from SA Digital Village. Since they have taken over the service has deteriorated to an alarming extent. It is so bad that Vumatel cannot transfer a connection from one ISP to another within a period of 7, yes 7 days. They have also, in order...
  3. I

    Vuma Reach Aerial Fibre

    Hey, So vumatel is currently installing fibre in my area via the aerial route, putting up wooden poles instead of the underground option and vumatel is offering the Vuma Reach fibre option for the area.I should mention that the area didn't have fibre before this and this the first time we will...
    • infrared
    • Thread
    • aerial fibe fibre vuma reach vumatel vumatel fibre
    • Replies: 7
    • Forum: Fibre Networks
  4. G

    New Home - Fibre/ISP Transfer

    Hi all. New to this and hoping someone can please assist. We just moved into a new place and are trying to set up a fibre line. We started the process through Vox/Vumatel but it's been held up because there was an existing line with Cool Ideas/Vumatel from the previous owners. Vox keep...
  5. One Up

    Fibre vs Openserve Pure DSL

    I am moving to Rosebank, Cape Town. I have discovered Vumatel is very expensive, so I have the option of either R597 pm 20Mbps down, unknown up with Openserve DSL or R907 pm 20Mbps up and down with Vumatel Fibre. My question is, is there any disadvantage in choosing DSL over fibre? Will there...
  6. Hackson

    Moving house

    So I moved into this apartment on the 1st of May. Hasn't been occupied for about 3 months. I plugged in my router and the Internet works. Lekker 20/20Mbps with Vumatel and BitCo Home (according to mybroadband Speedtest). Owner says he doesn't have the former apartment tenant contacts. My bond...
  7. Alexania

    Can Fibre Providers reuse the same CTE / ONT?

    In our area I have three fibre providers available to me (yes, they dug up the verge, my driveway and every water pipe in the street three times). I'm currently with Vumatel and have zero issues but I'm eyeing OpenServe purely because they're considerably cheaper. So my question is, if I were...
  8. Chris

    South African fibre price war

    South African fibre price war South African broadband users are enjoying big price cuts and free speed upgrades on fibre-to-the-home products with fibre network operators and ISPs fighting for market share. The fibre price war was started by Openserve when it upgraded speeds and cut prices on...
    • Chris
    • Thread
    • afrihost axxess frogfoot herotel isp metrofibre openserve vumatel
    • Replies: 61
    • Forum: Broadband and IT News
  9. P

    VUMATEL - No support, no internet, nothing.

    Everyone in the Goodwood area is down since 6am this morning. Our ISPs all say they can't do anything because it's a fault on Vumatel's side. We cannot reach them in any format. Their [email protected] email address bounces mail back. Their Twitter is dead all day. You can't reach them via...
  10. BamboozledAttorney

    The best and cheapest ISP packages via Vumatel

    Currently, I am in a position where I can't just change ISPs from one provider to another, but I feel like I just have to bite the bullet and change. That being said, I am certain everyone knows the stubbornness of Vumatel refusing to follow Openserve and Frogfoot's example by allowing other...
  11. J

    Vumatel worst Network provider ever

    I was previously on Openserv, but moved 3 times and managed to get fiber through SADV and all was good but since last year Vumatel has taken over SADV and I just had problems with this Network Provider, firstly I upgraded my line to a 1 Gbps and end August 2020 it was upgraded but when I ran...
  12. Chris

    Dietlof Mare discusses the future of South Africa’s fibre market

    Dietlof Mare discusses the future of South Africa’s fibre market Dietlof Mare is the CEO of Vumatel and the driving force behind South Africa’s leading open-access fibre to the home (FTTH) operator. Mare previously worked as the executive head of direct expenditure at Vodacom. He quickly rose...
    • Chris
    • Thread
    • 2021 mybroadband conference dietlof mare south african fibre market vumatel
    • Replies: 8
    • Forum: Broadband and IT News
  13. Hanno Labuschagne

    In 6 months Vumatel made more than R1 billion

    In 6 months Vumatel made more than R1 billion Remgro released its financial results for the six months ended 31 December 2020, which showed that Vumatel increased its revenue by 43% to R1.092 billion during the reporting period. Vumatel is South Africa’s largest fibre-to-the-home network...
  14. J

    High-speed DSL now cheaper than Vumatel 10Mbps fibre

    High-speed DSL now cheaper than Vumatel 10Mbps fibre Vumatel fibre customers are up in arms about the prices of the network operators' fibre offerings, which are now significantly more expensive than its main rival Openserve. This comes after the latter announced big price cuts and speed...
  15. Z

    I am definitely going to cancel my Vox/Vumatel internet contract - Is the another solution?

    Hi I live in Brackenfell, Cape Town. 3 Years ago I joined the fibre network via Vumatel with Vox. The Vox prices just keep going up and being a pensioner it`s difficult to accept the "price value" # This was my June 2018 Contract price: 436.28pm (vat incl.) 4/1 Mbps Uncapped Fat Pipe Fibre...
    • ZinSA
    • Thread
    • march 2021 price increase vox fibre vumatel
    • Replies: 8
    • Forum: Fibre Networks
  16. J

    Vumatel under fire for network problems

    Vumatel under fire for network problems Vumatel is facing severe criticism for its poor network quality, prolonged outages, and lack of support while its prices are much higher than other fibre network operators. MyBroadband has received information from prominent Internet service providers...
  17. B

    Ditching Vuma for Openserve

    For the past 4 years, I have used Cell C + Vuma for my internet. I am on a 20mbps fibre line but I feel like we may need something a little faster. I have been very happy with Cell C as my ISP, their support is exceptional and their international capacity is reliable. I checked Cell-C's...
    • BasBas
    • Thread
    • cell c openserve openserve fibre vuma vumafibreline vumatel vumatel fibre
    • Replies: 3
    • Forum: Fibre Networks
  18. Hanno Labuschagne

    Vumatel drops cheapest fibre packages

    Vumatel drops cheapest fibre packages Fibre network operator Vumatel has discontinued several of its more affordable fibre packages, which will result in customers being moved to more expensive options. This is according to emails sent to the customers of several fibre ISPs – including...
  19. A

    Connectivity issue since yesterday (ref number:636712)

    Hi, yesterday my line went down and technicians from Vumatel came to look at it in the afternoon. On the instruction of a network operator who believed that my line had been recorded as cancelled (it wasn't) the technicians removed the box and replaced it. I was told the line would be up today...
  20. V

    Help! Vumatel Line stuck on old ISP

    Hi All, Need some help. Helping a friend get her fibre connected in a new place. The house has a Vumatel CPE connected but cant activate with a new ISP because Telkom still holds the line from the previous owner. The previous owners are useless and not very helpful to get the line canceled so...
  21. J

    The real reason Vumatel's fibre prices are so high

    The real reason Vumatel's fibre prices are so high Vumatel’s fibre-to-the-home prices are far higher than other large fibre network operators in South Africa, including Openserve, Octotel, and Frogfoot. The gap became even bigger after Openserve implemented free speed upgrades and price cuts...
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