An update here for those wanting to join.Thanks, looks like they're able to help
Thank you, should I join the waitlist first or can I just send through my details?
Instead of just telling me to join the waiting list Rain got me to send them all my details just to be able to tell me that they can't do anything for me and I must join the waiting list.
What would be much more helpful is to come up with a blurb to say if you're not a rain customer join the waiting list and we'll get back to you when there is space.