Official Vox DSL feedback thread

bixt

Member
Joined
May 6, 2019
Messages
18
I too lost Vox ADSL connectivity sometime during the night. Am in Durban. Authentication failure per my router. Axxess free 1GB account working fine.
 

Fishzn

Senior Member
Joined
Jan 27, 2007
Messages
534
Yep, also having issues in Durban, KZN. Was not able to authenticate last night, and experiencing slow speeds today.
 

kohlhtor

Expert Member
Joined
Jul 19, 2010
Messages
1,149
Get a phone call from vox after log a call 6:00 this morning ask wat the problem was their don’t know the support is shocking
 

Totempole

Expert Member
Joined
Sep 21, 2011
Messages
3,471
Not a happy Vox Client on my 20Mb VDSL tonight.




Yesterday it was dead.

... and it keeps getting better.

 

Nuro

Expert Member
Joined
Apr 11, 2007
Messages
1,752
WTF Vox? :(

64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=49 ttl=53 time=45.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=50 ttl=53 time=40.4 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=52 ttl=53 time=42.3 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=53 ttl=53 time=48.10 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=54 ttl=53 time=45.9 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=55 ttl=53 time=80.1 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=56 ttl=53 time=106 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=57 ttl=53 time=109 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=58 ttl=53 time=192 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=59 ttl=53 time=172 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=60 ttl=53 time=296 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=62 ttl=53 time=40.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=63 ttl=53 time=54.1 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=64 ttl=53 time=46.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=65 ttl=53 time=41.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=66 ttl=53 time=45.8 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=67 ttl=53 time=42.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=68 ttl=53 time=41.6 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=69 ttl=53 time=41.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=70 ttl=53 time=40.8 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=71 ttl=53 time=41.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=72 ttl=53 time=66.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=73 ttl=53 time=42.2 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=74 ttl=53 time=45.2 ms
^C
--- ftp.is.co.za ping statistics ---
74 packets transmitted, 69 received, 6.75676% packet loss, time 158ms
rtt min/avg/max/mdev = 40.322/81.444/457.768/85.929 ms
 

calypso

Expert Member
Joined
Feb 10, 2009
Messages
1,281
Yeah i think its time to find a new ISP. Any suggestions for capped with uncapped afterhours?
 

Signor65

Member
Joined
Feb 26, 2018
Messages
17
When I get home from work, I just want to play some Counter Strike and chill. But no.

On Vox: 80-100ms ping, 10-20% packet loss
On Afrihost: 45 ping, 0% packet loss

Absolutely disgusting.
 

blaaislaai

Executive Member
Joined
Mar 6, 2007
Messages
5,199
No issues here, cpt based. 12mb adsl

Pinging www.mybroadband.co.za [104.20.10.169] with 32 bytes of data:
Reply from 104.20.10.169: bytes=32 time=18ms TTL=56
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56

Ping statistics for 104.20.10.169:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 19ms, Average = 18ms
 

Charly

Senior Member
Joined
Dec 12, 2012
Messages
567
I'm getting ~1.5mbps for overseas servers with capped fatpipe on a 100mbps line. Anyone else?

It's been a good run but maybe it's time to jump ship after 4 years. I doubt it's anything on my side as local tests are still full-speed. This has been happening more and more often.
 

Totempole

Expert Member
Joined
Sep 21, 2011
Messages
3,471
May Fatpipe Data rollover isn't showing up this month. I know I used most of it, but I definitely had a significant amount of rollover data.
 

sand_man

Honorary Master
Joined
Jun 4, 2005
Messages
28,927
Yip, I got 2 accounts, one is showing the rolled over allocation, the other not... odd....
 
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