Official Vox DSL feedback thread

[Fishzn]

Yep, also having issues in Durban, KZN. Was not able to authenticate last night, and experiencing slow speeds today.

 

[kohlhtor]

Get a phone call from vox after log a call 6:00 this morning ask wat the problem was their don’t know the support is shocking

 

[Totempole]

Not a happy Vox Client on my 20Mb VDSL tonight.

Yesterday it was dead.

... and it keeps getting better.

 

[Nuro]

WTF Vox?

64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=49 ttl=53 time=45.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=50 ttl=53 time=40.4 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=52 ttl=53 time=42.3 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=53 ttl=53 time=48.10 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=54 ttl=53 time=45.9 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=55 ttl=53 time=80.1 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=56 ttl=53 time=106 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=57 ttl=53 time=109 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=58 ttl=53 time=192 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=59 ttl=53 time=172 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=60 ttl=53 time=296 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=62 ttl=53 time=40.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=63 ttl=53 time=54.1 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=64 ttl=53 time=46.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=65 ttl=53 time=41.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=66 ttl=53 time=45.8 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=67 ttl=53 time=42.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=68 ttl=53 time=41.6 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=69 ttl=53 time=41.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=70 ttl=53 time=40.8 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=71 ttl=53 time=41.5 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=72 ttl=53 time=66.7 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=73 ttl=53 time=42.2 ms
64 bytes from ftp.is.co.za (196.4.160.12): icmp_seq=74 ttl=53 time=45.2 ms
^C
--- ftp.is.co.za ping statistics ---
74 packets transmitted, 69 received, 6.75676% packet loss, time 158ms
rtt min/avg/max/mdev = 40.322/81.444/457.768/85.929 ms

 

[calypso]

Yeah i think its time to find a new ISP. Any suggestions for capped with uncapped afterhours?

 

[Signor65]

When I get home from work, I just want to play some Counter Strike and chill. But no.

On Vox: 80-100ms ping, 10-20% packet loss
On Afrihost: 45 ping, 0% packet loss

Absolutely disgusting.

 

[blaaislaai]

No issues here, cpt based. 12mb adsl

Pinging www.mybroadband.co.za [104.20.10.169] with 32 bytes of data:
Reply from 104.20.10.169: bytes=32 time=18ms TTL=56
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=18ms TTL=58
Reply from 104.20.10.169: bytes=32 time=19ms TTL=56

Ping statistics for 104.20.10.169:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 19ms, Average = 18ms

 

[Conack]

Same here, Gardenroute area and no problems at all for ages.

 

[Charly]

I'm getting ~1.5mbps for overseas servers with capped fatpipe on a 100mbps line. Anyone else?

It's been a good run but maybe it's time to jump ship after 4 years. I doubt it's anything on my side as local tests are still full-speed. This has been happening more and more often.

 

[Totempole]

May Fatpipe Data rollover isn't showing up this month. I know I used most of it, but I definitely had a significant amount of rollover data.

 

[Soul Assassin]

May Fatpipe Data rollover isn't showing up this month. I know I used most of it, but I definitely had a significant amount of rollover data.

Same, I'm sure it will show up again tomorrow.

 

[sand_man]

Yip, I got 2 accounts, one is showing the rolled over allocation, the other not... odd....

 

[cavedog]

This side it's showing fine. 2800GB.

 

[Totempole]

I'll check again a little later, otherwise I guess I'll have to call them.

UPDATE: My ~80GB rollover is showing up today.

 

[sand_man]

Full allocation reflecting for me today... so sorted...

 

[Mr Scratch]

Routed via London to 1.1.1.1 for some reason.

 

[Signor65]

I'm getting ~1.5mbps for overseas servers with capped fatpipe on a 100mbps line. Anyone else?

It's been a good run but maybe it's time to jump ship after 4 years. I doubt it's anything on my side as local tests are still full-speed. This has been happening more and more often.

Same here in PE. I was wondering why Twitch was buffering at 480p...

 

[Convex]

International speeds are borked at the moment. Tried Axxess and webafrica, all slow. Youtube seems fine, but gaming to EU is bad.

 

[Rohan]

Something up with VOX, extremely slow speed all of a sudden. Lots of sites won't open. Power cycled router but still the same.

 

[cavedog]

Something up with VOX, extremely slow speed all of a sudden. Lots of sites won't open. Power cycled router but still the same.

Cloudflare is down.