OpenWeb ADSL Feedback Thread

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Not really worried about it. Just can't figure out how this is possible...
 
DJ... said:
Now this makes no sense at all. My line is working far better now. So much so that I'm achieving speeds that I physically cannot attain. I've tried with various servers on speedtest and get the same results. Bear in mind that I'm on a 2mb telkom account and a 2mb openweb amount. My router shows that my maximum attainable upload speed is 812kbps and that I'm syncing at 512kbps upload. But check this out:

View attachment 72607

And various servers including a test to Dubai:
View attachment 72609
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Are you using the Android/iOS speedtest app? I get the same high upload speed when I use the speedtest app on my S4.
If I use the speedtest website via my laptop or desktop I get a normal up load speed of arouond 40kBps.
 
akescpt said:
That because it's 2am my dear user. Is shaping being applied earlier now? I'm below half of my line speed again?

Is open time now from 12-7am only?
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ATM local is fine, but International download is about at half speed it seems. :(
 
Ok can someone from Openweb please update us - what the heck is going on?
 
i'm on silver 2mb (cape town), webpages open sometime and other times not. gmail times out now and then. ftp download from a local server (hosted at mtn) is 5Kb/s.... been getting steadily worse over the past week or 2
 
Fox1 said:
No. Standard Uncapped. It hasn't ever been this bad.
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past midnight for me on gamers king. and thats supposed to have prioritized downloading after hours. this crap started with the migration of all those users from the other isp - i dont believe in coincidences. there are capacity problems i suspect. open time was 5pm to 8am every night. fridays from 7pm till monday 8am. now you get shaped past midnight. shaped on weekends.

i miss the good old days. but my line is idle alot lately so im not feeling it so bad. streaming at night sucks as well. cant get full speed. next week for champs league will be a struggle again.
 
akescpt said:
past midnight for me on gamers king. and thats supposed to have prioritized downloading after hours. this crap started with the migration of all those users from the other isp - i dont believe in coincidences. there are capacity problems i suspect. open time was 5pm to 8am every night. fridays from 7pm till monday 8am. now you get shaped past midnight. shaped on weekends.

I miss the good old days.
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My experience exactly.

What was this migration? And why are we having to suffer for it?

My previous solution was to use the Telkom capped account, which is now uncapped (but slow) after hours. If that account overtakes OW in performance, what's the point in maintaining the OW accotun :confused:

I just wish there was more honesty and clarity on WTF is going on and when our internet will be restored to its former glory...
 
Contacted support. Leon said it's fine on his side and I should stop maxing my line out during shaping hours. Meanwhile I post this while tethered to my HTC One because web pages time out.... oh well.
 
I must admit, after last night's hiccup my line is absolutely perfect. Running at full speed here...
 
iJasper said:
Contacted support. Leon said it's fine on his side and I should stop maxing my line out during shaping hours. Meanwhile I post this while tethered to my HTC One because web pages time out.... oh well.
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A page or few back there was reference to the IS usage tracker being inaccurate due to account sharing or duplication- something like that.

Could that have anything to do with our problems? EG, the accounts we're using are being shared on the sly?

I can never understand how OW support can always say my account is fine when it's clearly useless from my side...
 
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