OpenWeb ADSL Feedback Thread

[Fayera]

Having the same problems during the day, internet is dead! Checked my pings and everything is fine. Even mybb struggles to open.

 

[Chevron]

MrBeep

I'm currently on a capped account 100GB. Paying monthly R599.00. Not "Freedom......"

My question is as follow Freedom Capped Unshaped is way cheaper and unshaped 24/7. For that price I can get nearly 200GB if I through in extra R100.
No trottle or shaped business?

If I were you I'd spend R89 and test out 20gigs to see how it is.

 

[Pada]

@MercuryStorm:
I'm on 4Mbps Gamers King and during the day I also noticed that the shaping is much worse the past week.

Like now I got:

I also used Afrihost 1GB capped last week Friday, because my brother complained that the Internet was unusable.

I really don't mind being shaped to 1Mbps during the day, but I can see that the speedtest starts out at like 2Mbps (probably DSLAM/Exchange congestion) and then quickly gets shaped until it "stabilizes" at like 384kbps.
I'm also not one who performs downloads during the day, and just want to do some light browsing, which has become near impossible...

 

[Fayera]

I work from home and do no DL so my STD 2mb over the last week is no use during the day. Hope they sort it out. Currently using a backup for the day and night times back on OW for some youtube...if OW allows.

 

[MercuryStorm]

SpeedTest.net finally loaded and I get great speeds.. or not.. (5:02pm)

Traceroute doesn't seem to indicate any exchange congestion either (Fourways, Johannesburg)

Tracing route to mail.openweb.co.za [41.72.150.7]
over a maximum of 30 hops:

1 3 ms 2 ms 2 ms 192.168.0.1
2 10 ms 8 ms 8 ms 196-210-154-1.dynamic.isadsl.co.za [196.210.154.1]
3 12 ms 11 ms 21 ms 196.38.73.85
4 12 ms 12 ms 19 ms cdsl2-rba-vl150.ip.isnet.net [196.38.73.9]
5 11 ms 11 ms 10 ms 196.26.0.61
6 12 ms 12 ms 10 ms ar1-rba-gi1-0.ip.isnet.net [168.209.1.171]
7 13 ms 12 ms 10 ms mi-za-rba-gsrpe1-gi2-0-2.ip.isnet.net [168.209.86.122]
8 10 ms 37 ms 11 ms 197.96.148.74
9 12 ms 11 ms 11 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
10 55 ms 12 ms 11 ms 41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.242]
11 14 ms 13 ms 12 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 20 ms 12 ms 12 ms row-access-switch1-row7-8.jnb1.host-h.net [197.189.193.39]
13 13 ms 16 ms 13 ms 41.203.24.42
14 12 ms 12 ms 11 ms mail.openweb.co.za [41.72.150.7]

 

[MercuryStorm]

And at 5:15pm, the taps have been opened...

Still don't get near the 10mb I should get though..

 

[slvR]

And at 5:15pm, the taps have been opened...

Still don't get near the 10mb I should get though..

Overheads. You will get around 8.5 at best on a 10Mbs line.

 

[Mannemarak]

just me or is eztv a no go

 

[MrBEEP]

Hi HowTo,

Kindly PM me so that we can take a look at what you currently have and compare it to Freedom

MrBeep

I'm currently on a capped account 100GB. Paying monthly R599.00. Not "Freedom......"

My question is as follow Freedom Capped Unshaped is way cheaper and unshaped 24/7. For that price I can get nearly 200GB if I through in extra R100.
No trottle or shaped business?

 

[Del Piero 10]

Not even getting a quarter of my line speed on torrents. I'll wait until 8 before I start freaking out.

 

[sybertiger]

just emaled openweb so they can upgrade my account to gold

 

[MrBEEP]

Torrents are still shaped as the network is still very busy.

Not even getting a quarter of my line speed on torrents. I'll wait until 8 before I start freaking out.

 

[scrappy_coco]

Torrents are still shaped as the network is still very busy.

Why am i paying you a lot of money?

 

[Settican]

Everything has been ridiculously slow today, and now I can't even log into half my games and those I can get into have so much lag it's not worth it - Gamers King account seems a bit of a joke to me right now.

 

[Del Piero 10]

Torrents are still shaped as the network is still very busy.

Okay, thanks for the clarification.

 

[MercuryStorm]

Torrents are still shaped as the network is still very busy.

And what about the dismal http / https speeds during business hours? 0.04mb on speedtest

 

[sybertiger]

woa,got my new 4mbps gold power login in 30min!!!!!!

awesome support from openweb
also got the usage tracker with it
on the IS network

 

[adam_g]

Why am i paying you a lot of money?

Agreed why the F@#K are we paying all this money???? If this continues im cancelling

 

[HowTo]

MrBeep

PM sent.

 

[MrBEEP]

I still await your PM. This is the third time I am requesting you to PM me so that we can investigate your issue.

You keep posting negative comments about OpenWeb, but refuse to allow us to assist you?

Why am i paying you a lot of money?