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Question of the Day: Have you ever been to an airshow?
OpenWeb ADSL Feedback Thread
- Thread starter MrBEEP
- Start date
- Status
Sl8er
Executive Member
1mbps Gold flying here as well -as per usual. (Has been the whole day.)
(Seriously, the only way I know that something's wrong is when I read about it here on MyBB -and then the subsequent bitching and moaning from the mweb/afrihost-folks mostly. It's so hard not to go into the thread and be all smug about it!
)
(Seriously, the only way I know that something's wrong is when I read about it here on MyBB -and then the subsequent bitching and moaning from the mweb/afrihost-folks mostly. It's so hard not to go into the thread and be all smug about it!
)1mbps Gold flying here as well -as per usual. (Has been the whole day.)
(Seriously, the only way I know that something's wrong is when I read about it here on MyBB -and then the subsequent bitching and moaning from the mweb/afrihost-folks mostly. It's so hard not to go into the thread and be all smug about it!
Here too, 1MB Gold;
View attachment 43886
Vrooming along.
EDIT:
View attachment 43892
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racer
Senior Member
I've just gotten a Silver uncapped from OW (2 for the price of 1 deal) but they only gave me one username/password. Do I just use the same login on 2 seperate adsl lines?
slvRR
Banned
4Mbs Gold maxed out
racer
Senior Member
Hi racer
This is correct
Thanks, only been using for 2 hours but already much better. Even besides today's outage, i've been having all kinds of problems with previous connection, viz. ssh sessions timing out after a few mins, erratic browsing etc... If I'm still happy after a month, i'll be moving quite a few clients over as well...
what speed package did you go for btw? 1Mb?
racer
Senior Member
2Mb
Nice!
slvRR
Banned
Just checked my speed history.
My accounts been running at full throttle for 16 hours now non stop.
Hell yea x)
My accounts been running at full throttle for 16 hours now non stop.
Hell yea x)
Looney
Executive Member
Having a lot of streaming issues with openweb 4mb gold. Put in my mweb 4mb uncapped details and everything is fine.
Openweb keeps buffering.
Anyone else having buffering issues on openweb?
Openweb keeps buffering.
Anyone else having buffering issues on openweb?
Brieuse
Expert Member
my openweb gold account is virtually unuseable
Looney
Executive Member
I'm very disappointed with the performance of my 4mb gold. I was under the impression that it would be better than mweb.
I understand that seacom is down, but surely I should still be getting better performance on openweb then mweb.
I understand that seacom is down, but surely I should still be getting better performance on openweb then mweb.
blaaislaai
Executive Member
10mb gold moving at 1mB/s
Hi Looney,
Your fault is not on the account side. Yesterday the Seacom outage wouldve affected you, not today. Currently we are running well below capacity.
You have a history of issues, and I have advised you that the fault is not on the account side. You have a Telkom or router fault. (More than likely a congested exchange). Not until you resolve this issue will your problems disappear, no matter which ISP you use.
Your fault is not on the account side. Yesterday the Seacom outage wouldve affected you, not today. Currently we are running well below capacity.
You have a history of issues, and I have advised you that the fault is not on the account side. You have a Telkom or router fault. (More than likely a congested exchange). Not until you resolve this issue will your problems disappear, no matter which ISP you use.
Kindly email [email protected] so that we can investigate your issue.
There are no network issues currently, and the network is running beautifully.
There are no network issues currently, and the network is running beautifully.
Looney
Executive Member
MrBEEP,
With all due respect, I have never had a router issue before, my router has been working perfectly. I also have no exchange congestion issues as I have never had exchange issues before. I have already dealt with telkom, opened faults, port resets, downgrading of line and none of that seemed to have resolved the issue. Needless to say my issue only started since joining openweb. Telkom cannot find anything wrong with my line.
Earlier you told me that my account is running perfectly when you were using it, but now you're saying openweb is running below capacity? So which is it? Surely it cannot be both.
How can you then explain that when switching ISP's my issue's seem to be resolved? How can a router/exchange issue only appear when using openweb and not another ISP? That makes absolutely no sense.
Also, and I say this without trying to sound condescending, but this "router/exchange" issue seems to be your standard response when an account is not performing the way it should and you are unable to replicate the problem.
Please see this thread and you will notice how the issue always seems to be telkom/router or exchange congestion, but never an account issue.
I took a leap of faith signing up for openweb 4mb gold, paying a premium price for a product that should be of premium quality, however, I have yet to see this premium performance that I am paying for.
MrBEEP, I really urge you to look at this from a different perspective, I understand that you are the CEO and it is your duty to defend your company, however, it is also your duty to ensure that your customers are getting what they paid for. I have no beef with you as you seem to be a genuinely helpful CEO, the only CEO in fact that allows himself to come on mybb and take flak from various customers. However, I do believe that you CAN do more and I believe that if you allowed yourself to do more then just blaming telkom/router that you will have a lot more satisfied customers.
Please help me resolve my issue as I know you can and have every faith in you.
With all due respect, I have never had a router issue before, my router has been working perfectly. I also have no exchange congestion issues as I have never had exchange issues before. I have already dealt with telkom, opened faults, port resets, downgrading of line and none of that seemed to have resolved the issue. Needless to say my issue only started since joining openweb. Telkom cannot find anything wrong with my line.
Earlier you told me that my account is running perfectly when you were using it, but now you're saying openweb is running below capacity? So which is it? Surely it cannot be both.
How can you then explain that when switching ISP's my issue's seem to be resolved? How can a router/exchange issue only appear when using openweb and not another ISP? That makes absolutely no sense.
Also, and I say this without trying to sound condescending, but this "router/exchange" issue seems to be your standard response when an account is not performing the way it should and you are unable to replicate the problem.
Please see this thread and you will notice how the issue always seems to be telkom/router or exchange congestion, but never an account issue.
I took a leap of faith signing up for openweb 4mb gold, paying a premium price for a product that should be of premium quality, however, I have yet to see this premium performance that I am paying for.
MrBEEP, I really urge you to look at this from a different perspective, I understand that you are the CEO and it is your duty to defend your company, however, it is also your duty to ensure that your customers are getting what they paid for. I have no beef with you as you seem to be a genuinely helpful CEO, the only CEO in fact that allows himself to come on mybb and take flak from various customers. However, I do believe that you CAN do more and I believe that if you allowed yourself to do more then just blaming telkom/router that you will have a lot more satisfied customers.
Please help me resolve my issue as I know you can and have every faith in you.
10mb gold moving at 1mB/s
Oh rub it in why don't you...
jeez man, why do you need such fast speeds? I can barely watch everything on my 1mbit connection
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