OpenWeb ADSL Feedback Thread

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Hi FrankyF,

When the network gets busy, Teamviewer traffic can be shaped, as some folks find it entertaining to download via the Teamviewer protocol to bypass shaping.

FrankyF said:
I'm experiencing exactly the same right now.

TeamViewer sessions are so laggy and loses connection frequently.

2Mbps Gold Uncapped [Orange] account.

MrBEEP: Any ideas? Will PM you my account details.
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There are some peering issues on some local networks. They are not on the IS side, but this might affect things a bit.


KALSTER said:
No issues at present? Finding it difficult to stream cricket atm.
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I will be pushing the big unshape button at 17:30 for Gold clients and 19:30 for other service levels tonight.

Happy downloading.
 
MrBEEP said:
I will be pushing the big unshape button at 17:30 for Gold clients and 19:30 for other service levels tonight.

Happy downloading.
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Gold client and SANZBs are crawling at 8Kb/s, torrents even slower. Been having issues the whole day, slow browsing and speed peaking at 0.2Kb/s :/ was told by support that shaping should be expected during the day, I've been a client for nearly a year now and I've never experiences an entire day of such extreme shaping
 
MrBEEP said:
I will be pushing the big unshape button at 17:30 for Gold clients and 19:30 for other service levels tonight.

Happy downloading.
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I'm on Gold uncapped and downloads are crawling at 2.1 - 4.something Kbps right now.

What's up?
 
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The network is completely unshaped currently.

Now is the best time to find out if your problem is account related or something else is at play.

Basically, if you are experiencing slow speeds right now and until Monday at 8am, the fault is highly unlikely to be OpenWeb account related.

I would suggest you call our friends over at Telkom. It is also a good idea to try using a different router

Fjorko said:
Youtube is crawwwling !!!!!!! Ag no man !
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There is no shaping applied currently. If you are experiencing an issue, kindly call Telkom on 10210 and have them recreate your port and test your line.

You can also email [email protected] so that we can individually test your account on our test lines.

Rev. Mikey said:
Gold client and SANZBs are crawling at 8Kb/s, torrents even slower. Been having issues the whole day, slow browsing and speed peaking at 0.2Kb/s :/ was told by support that shaping should be expected during the day, I've been a client for nearly a year now and I've never experiences an entire day of such extreme shaping
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