OpenWeb ADSL Feedback Thread

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Weird thing is, my speeds on IS starts off great and then just dies, as low as 20kb. When I connect with my FNBConnect account, it flies...consistent full speeds, not a very good Internet experience this weekend I must say.

Guz
 
Speeds for me have been great most of the day - had a slow patch around 16h00 to around 19h00, but all good now .... if this helps any?
 
I call Telkom once every 10 days and log a fault. Now and then they respond and it gets better, but not for long. I was actually wondering how the guy who wrote post # 8835 managed those speeds?
 
chrisc4290 said:
I call Telkom once every 10 days and log a fault. Now and then they respond and it gets better, but not for long. I was actually wondering how the guy who wrote post # 8835 managed those speeds?
Click to expand...

That guy post #8835 have a 20M VDSL... :(
 
I love OW so much!

I have had full speed since Friday evening.
 
Yip, great speeds here the whole weekend so far. As usual, very happy...
 
International sites have been unavailable for me since 21h00 last night. The international speed test shows this:

speed test 3 Nov.png
 
Obviously I mean kbps and NOT kBps.
kbps is kilobits per second and kBps is kilobytes per second (512kbps = 62,5kBps)
Really use your brain there.

We in fact ordered x2 of these gamer's king accounts and not just one!
So just more evidence about the poor performance of these accounts.(or the heavy shaping and throttling of them)
My partner yesterday got 200kbps through whole night. After router reboot it jumps back to 700kbps??

Last night we both played games with this lag light flickering and we were getting lag spikes with 300+ms ping.
Use to always get 200 - 220ms (milisecond for that other idiot) with MWEB.

I left MWEB thinking openweb would atleast not have lag issues and might be easier on the shaping/throttling.
Also MWEB 10Mbps is not cheap at all. R999 for premium unshaped.
 
I await the PM I requested you to send yesterday.

DirkSwart said:
Obviously I mean kbps and NOT kBps.
kbps is kilobits per second and kBps is kilobytes per second (512kbps = 62,5kBps)
Really use your brain there.

We in fact ordered x2 of these gamer's king accounts and not just one!
So just more evidence about the poor performance of these accounts.(or the heavy shaping and throttling of them)
My partner yesterday got 200kbps through whole night. After router reboot it jumps back to 700kbps??

Last night we both played games with this lag light flickering and we were getting lag spikes with 300+ms ping.
Use to always get 200 - 220ms (milisecond for that other idiot) with MWEB.

I left MWEB thinking openweb would atleast not have lag issues and might be easier on the shaping/throttling.
Also MWEB 10Mbps is not cheap at all. R999 for premium unshaped.
Click to expand...
 
my download speed went down to zero... orz... because my list is empty again... :) thanks for unshaped weekend.
 
No worry Mr Beep, accounts already cancelled.
Too scared to give username. Don't know what you guys do with cancelled accounts in final month....
 
Spite yourself then. How on earth you expect your problem to be resolved when you don't want anybody to help you is beyond me.
 
This guy (post # 8862) sounds like someone who will find fault whatever the level of service. I have had customers like that, from the first meeting, they bend over backwards to find fault, either your product is too expensive, their friend could get it cheaper, or they want the work done on a Saturday morning and of course want to call you all hours of the day or night to rectify a supposed problem.

I had someone from Brittania Bay call me at 11.00pm on a Sunday saying his alarm panel was chiming. When I said the alarms do not chime, he hit the roof and started shouting. So I drove out there the next morning. He had a Samsung fridge and had left the door ajar and it was going boing boing. I sent him an invoice for the call, which he refused to pay
 
chrisc4290 said:
This guy (post # 8862) sounds like someone who will find fault whatever the level of service. I have had customers like that, from the first meeting, they bend over backwards to find fault, either your product is too expensive, their friend could get it cheaper, or they want the work done on a Saturday morning and of course want to call you all hours of the day or night to rectify a supposed problem.

I had someone from Brittania Bay call me at 11.00pm on a Sunday saying his alarm panel was chiming. When I said the alarms do not chime, he hit the roof and started shouting. So I drove out there the next morning. He had a Samsung fridge and had left the door ajar and it was going boing boing. I sent him an invoice for the call, which he refused to pay
Click to expand...

LOL, that was an interesting story :D
 
It is sad.

Then you also get some people that are out to tarnish the good name of a company and will do and say anything anywhere to do this.

Well, all I can say is, we should start posting more when things are working well. We always seem to post when there is something wrong.

chrisc4290 said:
This guy (post # 8862) sounds like someone who will find fault whatever the level of service. I have had customers like that, from the first meeting, they bend over backwards to find fault, either your product is too expensive, their friend could get it cheaper, or they want the work done on a Saturday morning and of course want to call you all hours of the day or night to rectify a supposed problem.

I had someone from Brittania Bay call me at 11.00pm on a Sunday saying his alarm panel was chiming. When I said the alarms do not chime, he hit the roof and started shouting. So I drove out there the next morning. He had a Samsung fridge and had left the door ajar and it was going boing boing. I sent him an invoice for the call, which he refused to pay
Click to expand...
 
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