OpenWeb ADSL Feedback Thread

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Please have Telkom reset your port. Strangely enough this week we had ALOT of port issues very similar to yours.

feo said:
NNTP crawling for me.

Is it unshaped weekend?
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akescpt said:
I see vanilla and standard uncapped packages have been removed from the website. How does everyday compare to those two?
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Only reason I'm asking is cos the old packages are still on the comparison so everyday uncapped is unknown.
 
I do hope you guys are enjoying the unshaped weekend?
 
As explained earlier in the thread, you will not automatically be upgraded, as our clients have chosen for us to not increase their contention ratios. We have brought out a separate package you can change to if you would like to get the high contention packages that are doing the rounds in the ISP world currently: http://www.openweb.co.za/everyday_uncapped.html

We have left the choice to our clients. I do not think folks will be very happy if they wake up one morning and their Gold uncapped contention has been doubled.

It will be very difficult for any ISP to offer as much unshaped goodness as OpenWeb at these low price points.

Unfortunately, Telkom have not dropped our IPC costs by 50%, therefore any drop in price will mean a natural increase in contention ratio, and we all know what that means.

DarkSpectre said:
Yes :D Hey, when will our packages get upgraded? :)
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Last edited:
MrBeep, just sent a support ticket for the 1Mbit Silver Account I got for my mother. It's running super slowly, tested on my line and only getting 40Kbytes/sec. She said it only started being slow like this at the beginning of the month.
 
MrBEEP said:
As explained earlier in the thread, you will not automatically be upgraded, as our clients have chosen for us to not increase their contention ratios. We have brought out a separate package you can change to if you would like to get the high contention packages that are doing the rounds in the ISP world currently: http://www.openweb.co.za/everyday_uncapped.html

We have left the choice to our clients. I do not think folks will be very happy if they wake up one morning and their Gold uncapped contention has been doubled.

It will be very difficult for any ISP to offer as much unshaped goodness as OpenWeb at these low price points.

Unfortunately, Telkom have not dropped our IPC costs by 50%, therefore any drop in price will mean a natural increase in contention ratio, and we all know what that means.
Click to expand...

OK, that makes sense :) Thanks!
 
MrBEEP said:
As explained earlier in the thread, you will not automatically be upgraded, as our clients have chosen for us to not increase their contention ratios. We have brought out a separate package you can change to if you would like to get the high contention packages that are doing the rounds in the ISP world currently: http://www.openweb.co.za/everyday_uncapped.html

We have left the choice to our clients. I do not think folks will be very happy if they wake up one morning and their Gold uncapped contention has been doubled.

It will be very difficult for any ISP to offer as much unshaped goodness as OpenWeb at these low price points.

Unfortunately, Telkom have not dropped our IPC costs by 50%, therefore any drop in price will mean a natural increase in contention ratio, and we all know what that means.
Click to expand...

Does this mean that you won't be revising the price of the existing packages? I'm more than willing to pay more for your awesome connection.
 
This is correct.

However, clients do have the option of changing to the Everyday Uncapped package that matches that of our competing ISP offerings

Swift-wp said:
Does this mean that you won't be revising the price of the existing packages? I'm more than willing to pay more for your awesome connection.
Click to expand...
 
MrBEEP said:
This is correct.

However, clients do have the option of changing to the Everyday Uncapped package that matches that of our competing ISP offerings
Click to expand...

So I can move from 2mb original gold to 4mb everyday uncapped with no hassle?
 
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