La Lucia Exchange is borked, there are plenty of people at my work that have the same issue. Smile and wave, Telkom will say everything is working as expected.
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OpenWeb ADSL Feedback Thread
- Thread starter MrBEEP
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La Lucia Exchange is borked, there are plenty of people at my work that have the same issue. Smile and wave, Telkom will say everything is working as expected.
Aquadyne
Expert Member
Thanks MRBEEP,
I'd like to take you up on that offer, but only to get to the bottom of this problem.
That being said, I will only ask you when next I have serious issues and have the time to evaluate and troubleshoot.
Thanks again.
akescpt
Honorary Master
Test conducted on 24 February 2013 07:47:05 AM
Download Speed: 917 kbps (114.6 KB/sec transfer rate)
Upload Speed: 402 kbps (50.3 KB/sec transfer rate)
Latency: 61 ms
Download Speed: 917 kbps (114.6 KB/sec transfer rate)
Upload Speed: 402 kbps (50.3 KB/sec transfer rate)
Latency: 61 ms
Zewp
Banned
Hmm, no idea. Run a tracert to google.co.za and post the results here. Also, which area do you live in?
Can anyone tell me how to get my Openweb trial working? The username and password desn't work in my router settings or on Openweb's website. I have a Linksys router. Any help would be much appreciated.
traceroute to www.google.co.za (74.125.233.55), 64 hops max, 52 byte packets
1 ___.___.___.___ (___.___.___.___) 2.204 ms 1.782 ms 1.873 ms
2 196-215-156-1.dynamic.isadsl.co.za (196.215.156.1) 1427.962 ms 1301.339 ms 1433.662 ms
3 vlan2473.cdsl2-ctn.isdsl.net (196.38.72.193) 1433.791 ms 1380.704 ms 1358.383 ms
4 196.35.115.136 (196.35.115.136) 1023.107 ms 921.968 ms 1027.000 ms
5 core1a-ctn-gi0-2.ip.isnet.net (168.209.6.5) 1228.876 ms 1056.382 ms 1107.795 ms
6 168.209.100.13 (168.209.100.13) 1154.166 ms 1264.906 ms 1438.248 ms
7 168.209.1.179 (168.209.1.179) 1429.461 ms
196.26.0.130 (196.26.0.130) 1129.128 ms
168.209.1.179 (168.209.1.179) 1128.165 ms
8 74.125.49.66 (74.125.49.66) 1333.382 ms 1131.262 ms 1023.989 ms
9 64.233.174.21 (64.233.174.21) 1024.439 ms 1253.814 ms 1308.302 ms
10 jnb01s01-in-f23.1e100.net (74.125.233.55) 1229.182 ms 1433.737 ms 1433.988 ms
I live in Somerset West.
ChrisJ
Senior Member
That is typical of a congested exchange, you have a 1.4s on the 2nd hop. Here is mine from Claremont
Tracing route to www.google.co.za [74.125.233.56] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms #### [####]
2 6 ms 6 ms 7 ms 196-210-152-1.dynamic.isadsl.co.za [196.210.152.1]
3 8 ms 8 ms 8 ms cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
4 7 ms 7 ms 7 ms 196.35.115.136
5 10 ms 9 ms 11 ms core1a-ctn-gi0-1.ip.isnet.net [168.209.2.5]
6 30 ms 33 ms 53 ms 168.209.100.13
7 45 ms 47 ms 48 ms 196.26.0.130
8 31 ms 31 ms 31 ms 74.125.49.66
9 31 ms 31 ms 31 ms 64.233.174.21
10 103 ms 51 ms 45 ms jnb01s01-in-f24.1e100.net [74.125.233.56]
DrJohnZoidberg
Honorary Master
Yep, that first hop after your router doesn't look good, most likely congested exchange.
Sl8er
Executive Member
Hmm...maybe someone in the area just discovered torrents or something like that. It looks like I'm also experiencing about 10% packet loss. Very uncool. What do you think Mr Beep? Should I moan at Telkom about this?
blaaislaai
Executive Member
Am on the 10mb gold account, but never get close to 10mb speeds via the FTP protocol.. Usually around 6 - 8mb speeds, with a few 10mb spikes once every blue moon. Is there something you can check mr.Beep?
Other than that, awesome service and great product! Keep up the great work
Thanks
Other than that, awesome service and great product! Keep up the great work
Thanks
matieut
Well-Known Member
I am also experiencing the same problem as blaaislaai
Hi MrBeep
I am having the same problem as blaaislaai on both FTP and Torrents.
Please would you look into it for me when you have a moment.
I will send you an email re this
Many thanks
Matieut
blaaislaai
Am on the 10mb gold account, but never get close to 10mb speeds via the FTP protocol.. Usually around 6 - 8mb speeds, with a few 10mb spikes once every blue moon. Is there something you can check mr.Beep?
Other than that, awesome service and great product! Keep up the great work
Hi MrBeep
I am having the same problem as blaaislaai on both FTP and Torrents.
Please would you look into it for me when you have a moment.
I will send you an email re this
Many thanks
Matieut
blaaislaai
Am on the 10mb gold account, but never get close to 10mb speeds via the FTP protocol.. Usually around 6 - 8mb speeds, with a few 10mb spikes once every blue moon. Is there something you can check mr.Beep?
Other than that, awesome service and great product! Keep up the great work
blaaislaai
Executive Member
My speeds look better after the "port reset" done by mr.Beep, getting around 9mb/s now. However if I have alot of downloads active via FTP, I tend to reach 10mb/s but not when its a single or two files.
Well that weekend speed was nice while it lasted .... speeds are back down to 30kbps to the IS News Server for me and dropping (can't say when that dropped to that speed, sometime between 7am and now - maybe @gjfourie has a record - pity my router can't show the throughput via SNMP).
I am guessing in the past 2 weeks there is a lot more aggressive shaping or more customers on the network (when did WA swop back to IS now, no let me not speculate) doing different things.
Question for MrBeep/anyone - is shaping done on customers connections as a whole or to international sites? ie is the shaping trying to prevent the IPC from getting maxed out or the international bandwidth from getting used up. If the former I can see why they do this to local servers, if the latter then speeds should be max to the local servers.
Did IS engineers respond with anything? I'm guessing they don't need to as it was clearly shaping causing the speeds not the IS News server itself.
Sorry. Dont have log for today, but mine is also back to +- 200KB/s. 4meg gold unshaped and +- 25KB/s on 1meg silver from another line and location.
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