OpenWeb ADSL Feedback Thread

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MrBEEP said:
Hi Gareth

We eagerly await feedback regarding this.

Please let us know if your fault has been resolved?
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Hi Mr BEEP, apologies for the late reply. Things have been much better today :)

Here is a recent speedtest:

2559395216.png


Thanks for sorting it out so speedily :cool:
 
mika1000 said:
my openweb 2mb gold account is officially dead since earlier tonight.

my other isp accounts are working just fine.
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I had the same problem yesterday (I'm on the 2mb gold uncapped special), but once I switched back to my Openweb account after trying a prepaid account from another ISP, everything seemed OK. Unfortunately, I've just got back from work to find my downloads going at 2kB/s. I've rebooted the router twice with no effect. My prepaid account works OK, but Openweb is basically dead. Can't even do a speed test or load gmail.
 
Just received a call from Openweb. My port was recreated (or something to that effect) and all seems well now. I can do a speed test and my downloads are steady at about 200 kilobytes/sec. The world is as it should be once more.

Many thanks to Openweb support.
 
Hey Friends,

Our Gamers King accounts are selling out FAST!

We have just added pro rata billing to signups from 18:00 today. Herewith the breakdown:

Pro-rata billing for March 2013: (We will deduct the following amount from your price for March 2013)

1 to 7 March 2013 - Full Price
8 to 15 March 2013 - 30% off
16 to 25 March 2013 - 50% off
26 to 31 March 2013 - FREE

Package details:

Gamers King (Downloaders Bling) – Limited Edition! Only 114 accounts left!

It’s back by popular demand! (We have had thousands of calls and emails from clients wanting to take advantage of South Africa’s best Gaming ADSL account!)

1Mbps Gamers Uncapped – R176pm!
2Mbps Gamers Uncapped – R226pm!
4Mbps Gamers Uncapped – R396pm!
10Mbps Gamers Uncapped – R596pm!

More info: http://www.openweb.co.za/special.html

Happy downloading!
 
Hi Mr. Beep,

I'm having a problem with my account. Pings and tracerts are fine to HTTP, torrents are going fast, and gaming is fine, but browsing is incredibly slow across multiple browsers. I switched to my mweb account to open this thread and it worked fine.

Are there any issues or can I PM you my account details so you can take a look at it?
 
Hi zolly,

There are no general issues currently.

Please email [email protected] and include your ADSL username and a detailed description of the problem so that we can investigate for you :)

zolly said:
Hi Mr. Beep,

I'm having a problem with my account. Pings and tracerts are fine to HTTP, torrents are going fast, and gaming is fine, but browsing is incredibly slow across multiple browsers. I switched to my mweb account to open this thread and it worked fine.

Are there any issues or can I PM you my account details so you can take a look at it?
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Mail sent. I opened a ticket earlier as well but I haven't received any confirmation.
 
I have been struggling to stream on www.twitch.tv for the past few days on my 8mb gamers king account. Everything else works and I have tested streaming with other accounts which seem to work fine.
 
What error are you getting?

I just loaded it up and it is streaming fine on my side.

I do see however based on a previous ticket, there was a problem on the site earlier today. It seems like they have resolved it, as its working now.

Coweater said:
I have been struggling to stream on www.twitch.tv for the past few days on my 8mb gamers king account. Everything else works and I have tested streaming with other accounts which seem to work fine.
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MrBEEP said:
What error are you getting?

I just loaded it up and it is streaming fine on my side.

I do see however based on a previous ticket, there was a problem on the site earlier today. It seems like they have resolved it, as its working now.
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It refuses to load when I go into the games I want to stream for instance right now http://www.twitch.tv/tobiwandota . I can change the resolution to 240p and it wont load anything. I have only started to experience it recently.
 
Just wanted to say kudos to Openweb and MrBEEP for the A grade service.

2nd week of my new gold uncapped account and the only problem thus far is that I'm running out of things to download!

This is definitely the right kind of problem to have... ;)
 
FuLL_MeT4L said:
Just wanted to say kudos to Openweb and MrBEEP for the A grade service.

2nd week of my new gold uncapped account and the only problem thus far is that I'm running out of things to download!

This is definitely the right kind of problem to have... ;)
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I'm sure with a little luck you'll find something. :)
 
Wasp_21 said:
Any "very quick" feedback on the gamers uncapped king account? general concensus?
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Very good! That is until this morning where my http is close to dead. Speedtest.net wont even load properly. I have contacted support and am awaiting feedback.
 
Isengard said:
Very good! That is until this morning where my http is close to dead. Speedtest.net wont even load properly. I have contacted support and am awaiting feedback.
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Thanks, regardless of ISP, there will be sporadic problems, take it the "very good" is the general performance.
 
Wasp_21 said:
Thanks, regardless of ISP, there will be sporadic problems, take it the "very good" is the general performance.
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Yes before today it's been great. Streaming after hours is brilliant, my ping in GW2 is good and generally it's really good value for money.
 
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