General slowness on the VB backbone since last night for me as well, not massively slow get about 0.45 mbps down on my 1 mbps line and gold account through strangely get full 0.42 mbps up, will e-mail support tomorrow if the problem persists.
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Openweb uncapped ADSL feedback
- Thread starter rpm
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Hey Hey
Just occurred to me that is has just been a year since I switched to OpenWeb Gold.
My, how time flies.
I have only requested a single backbone change in this past year, and apart from the SAT3 and SEACOM failures... have not had anything but full speed and reliable service. Even with a borked Telkom exchange, this account still performs as well as it can, without fail.
So, just a one year anniversary cork pop from me. Thanks MrBEEP. Will see you here for many more to come!!!
Just occurred to me that is has just been a year since I switched to OpenWeb Gold.
My, how time flies.
I have only requested a single backbone change in this past year, and apart from the SAT3 and SEACOM failures... have not had anything but full speed and reliable service. Even with a borked Telkom exchange, this account still performs as well as it can, without fail.
So, just a one year anniversary cork pop from me. Thanks MrBEEP. Will see you here for many more to come!!!
agentrfr
Executive Member
I've now been moved to a new IS account, and I've been maxing out my line on all protocols since 11AM this morning. Even during business hours. Finally getting what I'm paying for, certainly a big improvement!
Thanks MrBeep.
Thanks MrBeep.
PaCiFieR
Well-Known Member
Hi
I've had a 4MB Uncapped Gold (DSL Heaven BB) account now for about a week. During the day general surfing is acceptable, even though youtube buffers all the time. Its after hours that have a huge problem with. I've never been able to download faster than 180kbps. As it is now I am downloading at 18kbps. Recon I will have to mail SUPPORT on Monday to get this sorted. Not the kind of performance I was looking for on a brand new account.
I've had a 4MB Uncapped Gold (DSL Heaven BB) account now for about a week. During the day general surfing is acceptable, even though youtube buffers all the time. Its after hours that have a huge problem with. I've never been able to download faster than 180kbps. As it is now I am downloading at 18kbps. Recon I will have to mail SUPPORT on Monday to get this sorted. Not the kind of performance I was looking for on a brand new account.
Hello,
Support is currently available.
Please email them on [email protected] with your ADSL username in order to have the issue investigated.
Support is currently available.
Please email them on [email protected] with your ADSL username in order to have the issue investigated.
PaCiFieR
Well-Known Member
Thanks MrBEEP. Have just done so.
PaCiFieR
Well-Known Member
Apologies for the late reply. I would say around 3 minutes after emailing support I received a human response to the problem with account details for a new account on a different backbone. Problem is the the router was at the office and I was at home and a the remote reboot didnt work out as planned. So I came in early set it all up and WOW.
On seedtest.net I am now 3.7Mbps as apposed to the previous 1.6Mbps
Downloads are now 400kbps+ as apposed to 8-170kbps.
Happy? No. Ecstatic more like it.
You guys need to slow down on your service, if word got out you would embarrass the hell out of any other ISP.
THanks alot MrBEEP and the Support Person.
Zewp
Banned
My VB account is dead. ADSL light syncs, but internet stays off. Anybody else getting this?
Really hope it's not the authentication issue, because I don't want to lose the VB account. It's the only worthwhile backbone for me.
Really hope it's not the authentication issue, because I don't want to lose the VB account. It's the only worthwhile backbone for me.
Grand Past Master
Senior Member
My VB account is dead. ADSL light syncs, but internet stays off. Anybody else getting this?
Really hope it's not the authentication issue, because I don't want to lose the VB account. It's the only worthwhile backbone for me.
Same problem here since last night. I sent an email to Keoma and he moved me to a different backbone. Problem with VB again.
Zewp
Banned
Ah well, I'll wait it out a few days then. I really don't want to move away from VB.
Zewp
Banned
VB still not connecting. It must be a DNS issue, as everything works, it just doesn't find a default gateway, according to my router.
Hi
I want cheap uncapped, and was looking at the vanilla uncapped, but I can't find anything on how good it works with gaming....
Can someone please just give me pings on games like League of Legends, BattleField 3 and any other games.....
Sorry if this is already answered somewhere on this thread
I want cheap uncapped, and was looking at the vanilla uncapped, but I can't find anything on how good it works with gaming....
Can someone please just give me pings on games like League of Legends, BattleField 3 and any other games.....
Sorry if this is already answered somewhere on this thread
Zewp
Banned
My VB account is still not connecting.
Guess this means I lose the account. MrBeep, any news on whether VB has started sorting their issues yet?
If I get moved to IS, do they still have horrendous rolling windows?
Guess this means I lose the account. MrBeep, any news on whether VB has started sorting their issues yet?
If I get moved to IS, do they still have horrendous rolling windows?
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Hi Graal,
I have moved you to an alternative, not IS.
I have moved you to an alternative, not IS.
My VB account is still not connecting.
Guess this means I lose the account. MrBeep, any news on whether VB has started sorting their issues yet?
If I get moved to IS, do they still have horrendous rolling windows?
Zewp
Banned
Thanks, I'll give it a try.
VB really needs to sort their stuff out. I had the exact same issue with another of their accounts back in February.
VB really needs to sort their stuff out. I had the exact same issue with another of their accounts back in February.
Zewp
Banned
Is anyone else on the BCS network? How is downloading on it? I'm finding it somewhat disappointingly slow compared to my old VB account. Maybe I was just spoiled with VB.
Aside from VB, which backbone is the best for downloads?
Edit: I pull that back. Downloading a patch from Origin at full speed now. Torrents seem to be shaped to death, though.
Aside from VB, which backbone is the best for downloads?
Edit: I pull that back. Downloading a patch from Origin at full speed now. Torrents seem to be shaped to death, though.
Last edited:
Hi Graal,
I'm using the BCS backbone and I initially thought the account was slow too, but after having my line checked out by Telkom all is well. I had slow responses yesterday (CPT) but this evened out when I requested a port reset. Get full line speed most of the time (Except during busy periods) using Astraweb and News Demon. I used VB as well last year, but can't really complain right now.
I'd start with a port reset if I'm you...
Regards
Guz
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