Please do a MyBroadband speed test on Rain

[Phoenix King]

Ping

18ms

Download

91.99Mbps

Upload

1.41Mbps

2022-04-19 09:43:21

 

[diemikester]

Rain seems incapable (unwilling?) of fixing these slow speeds. For weeks on end now I am lucky to get 5/6mpbs. Disconnects consistently as well.

 

[rain_mobile]

Rain seems incapable (unwilling?) of fixing these slow speeds. For weeks on end now I am lucky to get 5/6mpbs. Disconnects consistently as well.

Hi @diemikester I have received your PM

 

[diemikester]

After technicians visited my house, they replaced the router. The speed test at the time was over 30mbps. Not long after they left it started degrading. This is now my speed:

 

[rain_mobile]

After technicians visited my house, they replaced the router. The speed test at the time was over 30mbps. Not long after they left it started degrading. This is now my speed:

View attachment 1305052

Hi @diemikester I will check what is the issue

 

[MaddyJ]

Can someone explain to me at a high level why RAIN speeds decrease over time. We were lead to believe that 5G has WAY more capacity than 4G, yet here I am, on my Telkom LTE package, doubling speeds of 5G users....

Surely this isn't congestion related? Surely RAIN has enough backend throughput at the tower? Just feel really sorry for everyone getting screwed by "next gen" infrastructure.

 

[EierkopZA]

I'm on the 5G basic package.

 

[sand_man]

Ping: 13ms
Download: 173.23Mbps
Upload: 42.42Mbps

 

[diemikester]

I'm on the 5G basic package.

View attachment 1306842

I'm on the package above this and this is my speed at the moment

 

[rain_mobile]

I'm on the package above this and this is my speed at the moment

View attachment 1308522

Hi @diemikester

I have received your PM

 

[Defib]

Rain has become worse, if that's possible

 

[Beeds]

Rain 5G basic, Bedfordview
Signal Strength: -84 dBm
Is this a good signal?

 

[SuperMario]

 

[Seeyou]

Wow, do people consider this usable? Got the unlimited off peak SIM as a backup in case of fibre outage and was expecting low performance but I'm actually impressed by how bad this is:

 

[rain_mobile]

Wow, do people consider this usable? Got the unlimited off peak SIM as a backup in case of fibre outage and was expecting low performance but I'm actually impressed by how bad this is:

Hi @Seeyou

Please provide me with your email via PM

 

[Seeyou]

PING 1.1.1.1 (1.1.1.1) 56(84) bytes of data.
64 bytes from 1.1.1.1: icmp_seq=1 ttl=55 time=86.2 ms
64 bytes from 1.1.1.1: icmp_seq=2 ttl=55 time=371 ms
64 bytes from 1.1.1.1: icmp_seq=3 ttl=55 time=323 ms
64 bytes from 1.1.1.1: icmp_seq=4 ttl=55 time=486 ms
64 bytes from 1.1.1.1: icmp_seq=5 ttl=55 time=575 ms
64 bytes from 1.1.1.1: icmp_seq=6 ttl=55 time=567 ms
64 bytes from 1.1.1.1: icmp_seq=7 ttl=55 time=199 ms
64 bytes from 1.1.1.1: icmp_seq=8 ttl=55 time=19.8 ms

Yeah I think I'll be cancelling this and writing it off as a failed experiment. Can't work on this nevermind doing something crazy like trying to watch a Youtube video at anything over 360p.

 

[Lifeofagambler]

Decent download speeds when it works but the frequent disconnects for hours at a time and getting the same support response that there is an alarm on the tower im connected to everytime is frustrating. Convinced its the ZTE router they send out, oddly seems to restart itself every other couple of hours

 

[rain_mobile]

Hi @Lifeofagambler

Please provide me with your email address via PM, and let me see what I can do to assist you in this situation.

 

[Kaysway]

Decent download speeds when it works but the frequent disconnects for hours at a time and getting the same support response that there is an alarm on the tower im connected to everytime is frustrating. Convinced its the ZTE router they send out, oddly seems to restart itself every other couple of hours
View attachment 1314688

I doubt it’s the router because I’m using the Huawei CPE Pro 2 and I’m experiencing the same disconnections everyday, sometimes for hours. Right now I’m connected to a tower over 5km from me, didn’t even think that was possible.

 

[Kiemo]

Hey @rain_mobile here are some screen shots