well i activated the bundle on the 16th @11:55 am an i was disconnected @12:05pm same day and my airtime balance is now R0.00 instead of R28.00. called mtn dy told me its being investigated and will let me now about any possible refunds after 24hrs. i'll wait n c. anyoe else with the same problem?
Hi I had the same problem as you I loaded my 1day UNLIMITED @ 17:24 on 16/04/2010 7hours later I was kicked off @ 12:24 Call the Data center 12 times to correct the problem 17 hours missing here is a list of the time date ref numbers and operators
00:50 17/04/2010 Cell # Unknown
01:15 17/04/2010 389873991 Hazel
08:45 17/04/2010 389899545 Mtsheteleng
09:05 17/04/2010 System Down Smangele
10:05 17/04/2010 Cell # Brian (Account will be corrected in +-1 hour)
15:40 17/04/2010 390011349 Amanda
16:10 17/04/2010 390015237 Unknown
18:15 17/04/2010 Cell # Unknown
21:00 17/04/2010 3068125 Annelien (24h00 depleted after 7h00 @ 12:24am)
00:39 18/04/2010 390112398 Hazel (General problem across network will be refunded in 24 hours) 17h00
21:13 18/04/2010 Hung up Supervisor:
21:40 18/04/2010 Cell # Kelvin
21:48 18/04/2010 Cell # Ntombi Mokoena
21:53 18/04/2010 Cell # Supervisor: Porcha Viljoen
23:18 18/04/2010 Cell# Ntombi Mokoena
Ntombi Mokoena was the most helpful operator she transferred me to Porcha Viljoen whom the refunded me for the bolt
IF YOU WANT A 1 DAY UNLIMITED BOLT LOADED THE BOLT 01:00AM THEN IT WILL EXPIRE IN 24 HOURS
DO NOT LOAD BEFORE THEN OR DURING THE DAY YOU WILL LOOSES OUT (TESTED AND WORKS GREAT)
SPYRAL