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Can i ask you if you might know the DNS SERVERS for rain? The primary and secondaryAlso don't forget to use the optimiser on the rain website. It helps to see where the towers are so you know where to aim.
I don't know what the rain assigned DNS servers are, but I use my own anyway as I run a Pi-Hole for ad blocking. I use the OpenDNS and Cloudflare DNS servers on the Pi-Hole.Can i ask you if you might know the DNS SERVERS for rain? The primary and secondary
Your signal stats look quite good. If you are referring to the data uplink/downlink speeds, those will be low when idle, unless you are actively uploading/downloading. Try set that screen to auto (click auto button at the bottom), do a speed test and watch those values. You will see them jump to your maximum up/down speeds while the test runs.And if anything seems out of line here? The bandwidth really bothers me!View attachment 1055267

You see thats the thing. Ive tried every PCI givin to me by rain support (they sent me a map and pci of all 4 sites around me) as soon as i change the pci my router is stuck searching for signal. Which is wierd cause the tower im connected to is PCI 351, while rains PCI they sent me for the site is 408 -410. And non of the 400's work.....internet is so bad i cant even load a speedtest without the website timing out. 2 weeks ago my signal was stable actually and good enough to get some work done.Here are mine while a speedtest runs. Note the downlink speed and "auto" enabled.
If you are getting good(ish) speeds don't worry too much more about it. With the signal you have, any lack of speed is not on your side, it's on the network's side. In that case, try another PCI and aim and test. Rinse and repeat.View attachment 1055301
HI @FZoeGood day,
Can you please assist me?
my upload speed was 30, now it's zero again as per the last six weeks.
rain promised a sim swop... still has not happened
yet after they replaced the modem and tested the signal - the problem still persisted
urgently trying to work
rain tech dissappeared again
i had a healthy upload strength saturday evening and sunday the entire day
now that it's monday it's down to 0.00 for upload speed again
...so much for the sim card being the issue
Private Message.what is pm?
i m a customer not a technician
I have sent you a PM.i am using the last rain tech that was here's sim card
because your office is not responding for the last six weeks
i think it fell out of his pocket, and i tested it
as mine is not working at all
i was promised a sim swop
so i am not sure which details to give you on what
I have sent you a PM.please assist me
it is urgent
please remove this quoted messageI have sent you a PM.
Please remove your email from a public thread.
Haha. This is not a customer service desk. Its a forum.what is pm?
i m a customer not a technician
Put some respect on Rains Nameplease remove this quoted message