Rain Mobile SIM Deliveries

[Jintong]

So its Friday - no contact from RAM.

Same Here my delivery date was 19 June 2018

 

[dotcat]

What irritates me is that they continue to take new orders while many people have been waiting more than a week. Also that these new orders have been delivered already.

 

[Zuner]

What irritates me is that they continue to take new orders while many people have been waiting more than a week. Also that these new orders have been delivered already.

This, many people who ordered after me have received their SIMS. i ordered on the 14th and nothing, i tweeted them yesterday no response yet.

 

[sal12344]

They probably handed RAM a truck load of SIMs and then just instructed them where to deliver.

I received my SIMs from Sendr a week late. They then took 4 days to activate them. On Monday past RAM delivered 4 more SIMS and took the Rica docs from my wife. None of these SIMS work...... I wanted to order another SIM plus P20 Lite phone but wont chance it.

 

[PsyWulf]

What irritates me is that they continue to take new orders while many people have been waiting more than a week. Also that these new orders have been delivered already.

16days

 

[dotcat]

Rain chat "Just give me few minutes while i am checking on the status of your delivery. "

This is progress? They can do that now?

 

[djEJ]

Original Promised Delivery Date:
12th June

I'm cancelling and asking for a refund, as they promised on the 18th that it is with RAM. Just waiting to get from number 60 to 1 in the queue.

I needed the SIM for the past two weeks (to test) and would decide if I still want to continue with Rain as my main data provider. I would rather pay more for Telkom Mobile and know what I'm getting (and where I have coverage).

 

[PsyWulf]

Your sim is scheduled for delivery ram will contact you when delivery is on route to you

Absolutely useless ****

 

[Jintong]

Well seems we all getting the same Rain run around now, boring part is someone orders today and they get it tomorrow

 

[dotcat]

Rain chat "Just give me few minutes while i am checking on the status of your delivery. "

This is progress? They can do that now?

No - "Thank you for your patience, we have been having a backlog with our deliveries your order will be delivered next week by ram courier . We do apologize for the inconvenience. "

 

[Cowboy619]

" Oh ive just checked your order and its en route" Well its been en route for the past few days

 

[djEJ]

I don't want their nonsense anymore. The thing that angers me is that those of us that ordered first (and chose a time) aren't getting our SIMs when we asked for them but people that order later get them before us.

I would have not ordered if I knew that it would be "some day, any time we choose", as I could not guarantee that I would be available in one place all day. I've wasted enough hours waiting for support and enough time hoping for delivery.

 

[PsyWulf]

I am truly sorry all I can see is that your order is scheduled for delivery for this week

Nonsense

 

[Jintong]

Nonsense

and i have been in the queue for 1hour now im at number 10 and its not moving anymore :crylaugh:

 

[FlashSA]

They were quick to reply on Twitter when they killed off my first order, now, 5 days after re-ordering, they have not replied to my 20hr old tweet asking for a tracking number. Here we go, round 2 of disappointment for me...

 

[agc1200]

Finally SIM was delivered, RICA documents handed to courier. This was 3 days ago. Waited 24 hrs for SIM to be activated and nada. Seems like delivery is not the only teething problems Rain has. Spent last 2 days trying to get someone at Rain to assist, emails not answered and online non-support- well enough said about the messed up support system. Tried Twitter an hour ago maybe I get lucky this time. But I doubt it.

 

[rpm]

We are also still waiting for SIMs to be delivered which were ordered on the day of launch. Looks like there are some orders in limbo when Rain switched from Sendr to RAM.

 

[dotcat]

We are also still waiting for SIMs to be delivered which were ordered on the day of launch. Looks like there are some orders in limbo when Rain switched from Sendr to RAM.

Maybe the CEO can comment on the ongoing delivery issues and the fact that online support does not know the tracking numbers and so can not be of any help. Would be nice if they were honest with us and explained exactly what they are doing to sort this mess out.

 

[Riyaad Saban]

Same Here my delivery date was 19 June 2018

Same here my delivery was suppose to be the 20th. Still waiting for Ram.

 

[xxsv3n]

What irritates me is that they continue to take new orders while many people have been waiting more than a week. Also that these new orders have been delivered already.

This! I've been waiting since the 18th for my SIM.