minkukel
Expert Member
Got mine at 08:35.
Ping 18ms
Down 65Mbps
Up 19Mbps
Ping 18ms
Down 65Mbps
Up 19Mbps
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Well, No delivery so far.
Waited on chat for 30 minutes and I was 3rd in the queue.
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Hmm spoke with that same dolt yesterday morn who told me that my delivery had been escalated for rescheduled as well...promised to be in contact with the details. Nothing. Good luck anyway, after 4 chat attempts I've given up with these pr*cks.
p.s they've double billed me as well for nothing received and not heard back from them about that either.
Sorry to hear man.
Just persist with them though.What was your order number?
I don't understand the moaning in this thread. Some of you make it sound like you won't be able to sleep another night without the SIM :crylaugh:
Removed my previous post containing screenshots of the live chat.
Summary : Contacted Rain via Live chat at 8.Spoke to someone on there at 8:30 when I was 3rd in the queue when I started.
Got a tracking number for Sendr,called them.
Got a call back saying that it should be delivered between 12:00-14:00 today.
Will update after 14:00
Order 852 - 3 SIMs and Huawei E5573 device
Placed order: 7 Jun
Delivery slot: Monday 11 June 10-11am slot - No delivery or communication
-> escalated on Twitter. Rain apologized due to high volumes - requested DM with personal details. Sent
FINALLY GOT MY ORDER... just saying they pitched up at my house without warning and the dashboard on the rain website also doesn’t say in transit so I guess you never really know when they are actually going to deliver... now to wait for my sim to be activated... wonder how long this will take
Order 1443 - no delivery yet , no useful feedback to my e-mails , I'm disgusted with this type of service. As for me calling the helpline/support number . Either answer within one minute or shut that circus up. This is supposed to be a affordable option but no way will I spend airtime to wait for someone to pick up. BTW , anyone here that is into collecting stamps ? May I forward you some Rain Complaint reference numbers ? Maybe one day they will be of historic interest.
We are still waiting for another package. Ordered on Wednesday, and was supposed to be delivered on Friday. It contains devices, which may add to the delay.