Rain Mobile SIM Deliveries

What courier are they gonna use for us that are not in the major cities
I’m at white river mpumalanga
 
useless f8ckers..that's my name for them.

as others have noted, my order has now conveniently disappeared into thin air after 6 days of no show delivery but the good news is I can order a new sim! :mad: Bunch of twits.

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My order number was in the double digits, was promised for Friday 8th 10am, never arrived received an rescheduling SMS on Friday night selected Monday this was also missed with no communication. Asked for a status update yesterday on twitter after 6 hours I received no further update.

Then saw a tweet which stated "The orders are not dealt with numerically as each person is selects their own delivery date and time. We are dealing with a backlog but we will get around to everyone. Thank you"

Cancelled my order.
 
DigiStu said:
My order number was in the double digits, was promised for Friday 8th 10am, never arrived received an rescheduling SMS on Friday night selected Monday this was also missed with no communication. Asked for a status update yesterday on twitter after 6 hours I received no further update.

Then saw a tweet which stated "The orders are not dealt with numerically as each person is selects their own delivery date and time. We are dealing with a backlog but we will get around to everyone. Thank you"

Cancelled my order.
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Just checked order has already been deleted :crylaugh: first time my dashboard has done anything besides say order processed.
 
Ordered Saturday. Received a call yesterday around 10am asking when they can deliver. Told them I'll be home from 4pm onwards. Driver arrived 6:15pm.

Sim not activated yet though.
 
shaheedtait said:
Under Dashboard I just selected add sim
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Money deducted. Order number given. Date of delivery given. Nothing shown under order tracking.....
 
Yikes... sad to see how things are going especially for those still waiting. I will add my 2cents once more. Once you get delivery rescheduled - forget about rain and focus all the thunder towards sendr the delivery company - They are the only ones that can tell you when you will get your sim and when you don't get it, call them! Don't call Rain as they will have a different time frame and will muck up the entire process and push for another delivery date.
 
--Have you received your SIM on the promised delivery date?

Nope. Still waiting, even though the dashboard still shows the 8th.

--What did their support channel tell you?

Live chat always seems to have 76 people in front of me. No reply to my mail to [email protected]
 
Here's hoping I get an sms today as my delivery is scheduled for 14:00-15:00. Does one get your sms an hour or two before delivery, because I haven't received anything yet? :wtf:
 
Honey Badger said:
Mine is gone as well. These people?! :wtf:
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OK finally! The guy tells me he works for a different courier and Sendr called him to help out. He says there's a whole bunch of guys being contracted just for Rain deliveries today.
 
Aquadyne said:
Even though sims were delivered - through a third-party courier - the Rica was never completed. Oh joy.
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Exactly... I am still waiting for my SIM to be activated - a 3rd party courier company delivered and apparently RICA has to now be done manually in the office as they don't have the equipment with them... Honestly I am going to keep calling until I am activated
 
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