RARU Online

I was looking for a specific monitor online. I contacted Raru to see if they had stock of a monitor on their website.
I was informed that they didn't have that specific monitor in stock, but they could order it from overseas for me.

They did inform me that it could take over a month to receive it, but I didn't care, I just wanted the monitor. I paid and waited.
Every week I would receive an email from Edward giving me an update as to ETA.

I received my monitor today after 5 weeks. I'm very happy with the service provided by Raru and Edward. He was quick to reply and keep me updated.
I would definitely recommend their services. :)
 
I think this is one of those cases where the guys are still small and therefore have a very personal touch.

I hope they can maintain that as they grow.
 
Has anyone bought Playstation vouchers from them? Just placed an order being under the impression that the code will be emailed to me immediately and while the payment went through successfully I haven't received a code. Guess I can kiss that Bloodborne special goodbye now.
 
Emailed them? I'm not sure they work on weekends.
 
Crusader said:
Has anyone bought Playstation vouchers from them? Just placed an order being under the impression that the code will be emailed to me immediately and while the payment went through successfully I haven't received a code. Guess I can kiss that Bloodborne special goodbye now.
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Why not just directly buy the game?

Why hassle with vouchers?
 
Hi Crusader you will have recieved your email now.

The weekend just caused a delay in the normal process. With first time shoppers we first have to manually check the order.

After this all future psn orders will go through automatically once payment has been received and we have the codes in stock.
 
Funny thing. Xbox gamers would have noticed that their is no stock of Xbox Live points. The reason. The cost price is more than the face value of the cards. Not sure if this issue will be resolved any time soon.
 
Chevron said:
Why not just directly buy the game?

Why hassle with vouchers?
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The digital version is much cheaper than the physical edition hence the need for getting a PSN voucher to top up my wallet. I don't want to give Sony access to CC details due to all the hacking.

Raru said:
Hi Crusader you will have recieved your email now.

The weekend just caused a delay in the normal process. With first time shoppers we first have to manually check the order.

After this all future psn orders will go through automatically once payment has been received and we have the codes in stock.
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Yes, I received the email about 40 mins ago. Thanks for all the help!
 
Raru said:
Swa, due to the ridiculous Post Office rates, I'm afraid we won't be offering SpeedServices any time soon. We do have some other innovative delivery options coming in 2015 though.

So far as on our import books, we've had really good deliver times. The average delivery is sitting at about 7.1 working days, with 95% within the stated delivery times on the site.
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Will you be issuing monthly coupons and will you accept ebucks soon?Common people stop playing it safe, we actually need competition for Takealot.Consider merging with Loot while you are at it. You wont gain marketshare by playing it safe.
 
absynth said:
With the amount of times Sony Network has been hacked,I wouldn't leave my Credit Card details with them.
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Customer information was only compromised ONCE.

The rest of the hacks don't even qualify as real backs.

Besides its the banks money. Use your card as much as you can, if it gets defrauded you get refunded and get a new one.

Funny though that someone would avoid being hacked on a major global company system.....by buying online from a much smaller and more likely to be compromised local company.
 
arr0w said:
Will you be issuing monthly coupons and will you accept ebucks soon?Common people stop playing it safe, we actually need competition for Takealot.Consider merging with Loot while you are at it. You wont gain marketshare by playing it safe.
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A battle of vouchers will be won by takealot as they have more funding. Simple as that.
 
SauRoNZA said:
Customer information was only compromised ONCE.

The rest of the hacks don't even qualify as real backs.

Besides its the banks money. Use your card as much as you can, if it gets defrauded you get refunded and get a new one.

Funny though that someone would avoid being hacked on a major global company system.....by buying online from a much smaller and more likely to be compromised local company.
Click to expand...

Correct. CC is the safest way to buy online. It's insured as well.
 
arr0w said:
Will you be issuing monthly coupons and will you accept ebucks soon?Common people stop playing it safe, we actually need competition for Takealot.Consider merging with Loot while you are at it. You wont gain marketshare by playing it safe.
Click to expand...

I do believe they need to be trading for at least two years before they will be allowed into the eBucks program.

Vouchers do not a better retailer make, only a desperate one.
 
arr0w said:
Hmm I wonder if the SA consumer shares the same sentiment
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Vouchers have never been a factor in my purchases. When I bought it was based on price and ease of service and I let quite a few vouchers pass which I could have made use of.
 
Swa said:
Vouchers have never been a factor in my purchases. When I bought it was based on price and ease of service and I let quite a few vouchers pass which I could have made use of.
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This.

People that ask for vouchers are generally just cheapskates. They'll jump to whoever is offering vouchers at the time. Where's basically. Not really the clientele you want anyway.
 
Does anyone else here use iVeri as their payment gateway? They seem to be having some problems today. We've been told Credit Card transactions will be off-line for a few hours.
 
Mighty said:
Ok I have found another site, apparently offers free shipping?

has anyone on the forum made use of this site and what were your experiences please?

http://www.dx.com/

View attachment 231544
Click to expand...

Very similar to aliexpress and ebay. Hit and miss about quality. Also takes ages to ship from whereever they ship and import duty might need to be paid when you receive it.
 
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