*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

Well the "The connection was reset..... The connection to the server was reset while the page was loading." problem seems to be back, every other page either give that message, or myBB css just doesn't load, and reading the forums with out a style sheet really sucks....
 
Hi, not sure if this is an Iburst thing or something else but for the past week I have been unable to update Microsoft Security Essentials or Windows.
I keep getting errors that indicate connection problems. Yet I can browse, download and update Avira without problems...
Two different computers - 1 running XP SP3 and 1 running Win7... same issues...
 
Durandal said:
Mercy, have started getting DNS errors again... Storm damage, Rooi? Highveld had some pretty awesome fireworks past two nights.
Click to expand...

Hi,

sorry, but only visited MyBB last night, and the site kept giving me the DNS error messages. I can only check other sites tonight when I get home.
 
Nixlu said:
Well the "The connection was reset..... The connection to the server was reset while the page was loading." problem seems to be back, every other page either give that message, or myBB css just doesn't load, and reading the forums with out a style sheet really sucks....
Click to expand...

We are working on identifying the issue as it does not seem to be generic. Will keep you posted.
 
After midday, browsing has become unusable again. I had hoped we were out of the disaster. Once again, the problem lies with Iburst - I can browse fine through Vodacom.
Iburst - you surely cannot make us pay a full month's subscription for December???
 
17h00 and browsing seems OK again. Driving Iburst is like driving bad roads - just when you are making headway you hit another pothole. The unreliability these past two weeks is unforgivable.
Advice please - reading between the lines it appears that part of Iburst's problem is maintaining a working DNS. If so, how much does it help to use a non-Iburst DNS? I have just switched to the Comodo DNS at 154.156.70.22 and 154.156.71.22 and so far so good, but is this valid reasoning?
 
X-Gamer said:
So why is iBurst ONLY affected? My Vodacom 3G works perfectly?
Click to expand...

Ok, I'll explain.

There is a 10 000 pound gorilla on the Internet called akamei http://www.akamai.com/

Most popular websites use akamei for content distribution and worldwide there are over 12000 servers available. As an example, when facebook or farmville is loading you will see it using static.ak.facebook.com and static.farmville.com These are not facebook or farmville servers but akamei servers.

In South Africa there are 3 akamei server farms: Internet Solutions, SAIX and Vodacom. akamei controls which server farm you use by DNS and makes a determination which one is best on your network automatically. Typically these name resolutions will be there for 12 hours.

On the iBurst network akamei has determined that the akamei server farm at Internet Solutions is the one assigned for current use. On the 3G network the akamei server farm at Vodacom is assigned.

Hence the failure at Internet Solutions impacted browsing to certain sites using akamei while on 3G it wasn't.

PS: Beside FB and FV, the following also use akamei: apple, microsoft, symantec, advertising sites, image sites, etc.
 
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r00igev@@r said:
Ok, I'll explain.

There is a 10 000 pound gorilla on the Internet called akamei http://www.akamai.com/

Most popular websites use akamei for content distribution and worldwide there are over 12000 servers available. As an example, when facebook or farmville is loading you will see it using static.ak.facebook.com and static.farmville.com These are not facebook or farmville servers but akamei servers.

In South Africa there are 3 akamei server farms: Internet Solutions, SAIX and Vodacom. akamei controls which server farm you use by DNS and makes a determination which one is best on your network automatically. Typically these name resolutions will be there for 12 hours.

On the iBurst network akamei has determined that the akamei server farm at Internet Solutions is the one assigned for current use. On the 3G network the akamei server farm at Vodacom is assigned.

Hence the failure at Internet Solutions impacted browsing to certain sites using akamei while on 3G it wasn't.

PS: Beside FB and FV, the following also use akamei: apple, microsoft, symantec, advertising sites, image sites, etc.
Click to expand...

So this potentially explains why I couldn't update Windows or Microsoft products BUT the fact is that I WASTED nearly 300 Megs on download attempts which went almost to completion before failing, plus the additional virus products and signatures I downloaded to check to see if perhaps my machines were infected and causing the problem!!
If this had been posted earlier the 300 Megs would not have been unnecessarily wasted!!!
 
divv said:
So this potentially explains why I couldn't update Windows or Microsoft products BUT the fact is that I WASTED nearly 300 Megs on download attempts which went almost to completion before failing, plus the additional virus products and signatures I downloaded to check to see if perhaps my machines were infected and causing the problem!!
If this had been posted earlier the 300 Megs would not have been unnecessarily wasted!!!
Click to expand...

Sorry, I'm a bit slow on the update, must be old age setting in.
 
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