Reliable and Consistent Alternatives to Afrihost

MoonOwl

Active Member
Joined
Dec 25, 2016
Messages
41
Hi everybody :)

Afrihost has been terrible in the evenings and I am on a 20 Mbps Premium Uncapped account. The service is completely unusable in the evenings. Which DSL ISP have you found to be reliable and consistent for someone who clocks in around 600 - 800 GB a month?

I don't mind anything being shaped as long as it is explicitly clear and not vague in the T&C's, FUP or AUP what kind of service I can expect. I have looked at Axxess but don't know if I will suffer just as much with them.

Thanks
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
25,079
Sorry I asked the wrong question... Do they do line rentals?
Yes, select the package and select that you wish to sign up with and go through the sign-up process. Say you wish for them to manage the line.
 

MoonOwl

Active Member
Joined
Dec 25, 2016
Messages
41
Would you recommend keeping my 20 Mbps line with Afrihost and using CrystalWeb's data service to avoid downtime?
 

SYNERGY

Executive Member
Joined
Jul 13, 2007
Messages
5,542
Mweb Premium. Not on their website, you'll have to call them.
 

MoonOwl

Active Member
Joined
Dec 25, 2016
Messages
41
Mweb Premium. Not on their website, you'll have to call them.
Thank you for suggesting MWeb. From the time I was a little kid, MWeb was always as bad as you can get before Telkom and OpenWeb knock on your door unless you can highlight any improvements you have experienced
 
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SYNERGY

Executive Member
Joined
Jul 13, 2007
Messages
5,542
Thank you for suggesting MWeb. From the time I was a little kid, MWeb was always as bad as you can get before Telkom and OpenWeb knock on your door unless you can highlight any improvements you have experienced
Their rock solid. I make use of them in 2 business sites, and at home. I do +/- 800GB @ home.
 

MoonOwl

Active Member
Joined
Dec 25, 2016
Messages
41
Their rock solid. I make use of them in 2 business sites, and at home. I do +/- 800GB @ home.
I need to decide between them and Crystal Web. I will read around the forums on people's experience with them
 

Necropolis

Executive Member
Joined
Feb 26, 2007
Messages
8,401
Try a few test accounts from different ISPs to see who gives you the best performance in the time period where you are having issues.

You might be facing an exchange congestion issue - in which case a different ISP isn't going to make a difference.
 

MoonOwl

Active Member
Joined
Dec 25, 2016
Messages
41
Try a few test accounts from different ISPs to see who gives you the best performance in the time period where you are having issues.

You might be facing an exchange congestion issue - in which case a different ISP isn't going to make a difference.
If you read the thread https://mybroadband.co.za/vb/showthread.php/868934-Afrihost-Uncapped-DSL-Feedback?p=19652432#post19652432 Afrihost has been terrible in the evenings. It all starts at exactly 7pm and ends at exactly 10pm. I suspect they are oversubscribed and during peak hours they are throttling all accounts and then applying their shaping policies afterwards. Despite them admitting that they have been experiencing unexpected demand in the evenings, this has been going on for long
 
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skillet

Well-Known Member
Joined
Nov 10, 2006
Messages
168
Crystalweb FTW! I have wasted so much time troubleshooting and logging tickets with all the rest. Those days are finally over!
 

Necropolis

Executive Member
Joined
Feb 26, 2007
Messages
8,401
If you read the thread https://mybroadband.co.za/vb/showthread.php/868934-Afrihost-Uncapped-DSL-Feedback?p=19652432#post19652432 Afrihost has been terrible in the evenings. It all starts at exactly 7pm and ends at exactly 10pm. I suspect they are oversubscribed and during peak hours they are throttling all accounts and then applying their shaping policies afterwards. Despite them admitting that they have been experiencing unexpected demand in the evenings, this has been going on for long
I haven't had any issues with AH.

But regardless - try a few test accounts out and see what performs the best?
 
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