It's rated 75 Wh isn't it?
75/20 = 3.75 hours
So it sounds about right. Your average load was probably more like (75/5.5 = ) 13 W.
(The mAh rating of these things is worse than useless. Capacity depends on a second factor, namely cell voltage, which in this case is apparently 3.125 V. Only use Wh when comparing UPSes.)
Hmmm ok, so that website is talking kak then.