Anybody else experiencing a very low, hollow and not natural noise when "low bass" background music is playing in a series or movie?
I mainly use the TV for watching movies and series via XBMC and with a specific low sound there is a very hollow and disturbing sound (that fills the whole house) coming from the speakers. Almost like the speaker cannot handle the frequency. Speaker volume is always on 40 and then I control the volume via XBMC.
I really don't know how to explain it any better.
I know what you are talking about and my set has it too, but not THAT bad - if it fills the whole house there is definitely something wrong.
Mine also only does it on high volume (like 70) but the hollow sound isn't too loud.
I would take it back probably (your issue sounds bad) if I were you, hear what they say.
Also remember that the flatscreens of today are a lot thinner than the sets of 4 years ago - and as such the sound gets worse as there is no where to put the speakers
I think Samsung add sound so that the TV works, but know that many people will install/purchase external speakers or home theatres.
(if one can spend R9-10K on the TV, surely they would spend R1K or more on speakers)
These TVs just aren't made for audio... lol
TL;DR: So yeah - if you're gonna buy some speakers I wouldn't really worry.... else you might probably wanna take it back.
Edit: Also, try the "clear voice" setting - that's what i'm doing as a temporary fix until I get my Home Theatre Setup.