SARS E-Filing 2019/20

So I got some feedback on this query, "4482 IRP5 L/S amount missing" message that I got while trying to file my tax return on eFiling, I have found out that it has something to do with a Pension/Provident fund lump sum payment. I can't edit mine, but apparently the source code 3920 for deductions must be used. I followed up with SARS and they said whoever issued the IRP5 for the lump sum payment must edit the IRP5 . They said it is the IRP5 issuer that has to fix it.

View attachment 886338View attachment 886340
Whenever there is payout from a pension or provident fund, e-filing never does the calculation, but can submit.
 
So I got some feedback on this query, "4482 IRP5 L/S amount missing" message that I got while trying to file my tax return on eFiling, I have found out that it has something to do with a Pension/Provident fund lump sum payment. I can't edit mine, but apparently the source code 3920 for deductions must be used. I followed up with SARS and they said whoever issued the IRP5 for the lump sum payment must edit the IRP5 . They said it is the IRP5 issuer that has to fix it.

View attachment 886338View attachment 886340
Whenever you have a pension or provident payout e-filing never does a calculation, but you can still submit.
 
Yes, they made it real easy to file. :)
Remember to check the second box on your Assessment (ITA34) for compliance information. This will show if you have been selected for audit, or if you have outstanding returns. Audit or outstanding returns means your refund won't be processed until you clear any compliance issues.
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Ive now submitted, but will ask for a dispute, definitely something ****ing from my Payroll people...
Don't dispute until you know what the issue is. When you submit a dispute you must be specific about what you are disputing. If possible do a manual calculation. Often when taxpayers have to pay in (especially with overtime) it is because the payroll office did not apply the taxes correctly, and they are supposed to fix any errors in Feb. If that is the case SARS will simply reject your dispute, you will have to take the matter up with your HR/Payroll.
 
Remember to check the second box on your Assessment (ITA34) for compliance information. This will show if you have been selected for audit, or if you have outstanding returns. Audit or outstanding returns means your refund won't be processed until you clear any compliance issues.
Thank you. SARS already paid the refund and all my compliance items are green. :)
 
Still waiting for payment.. gf did hers and got a substantial amount back so she gonna save it for her emergency fund.
 
Whenever you have a pension or provident payout e-filing never does a calculation, but you can still submit.

So based on this I decided to submit my tax return and got this message back

"Please note that SARS will not process the return, There is a finalised tax directive processed but no lump sum amount is declared on the return. Please contact the Fund administrator/Employer to rectify the error and submit the rectified return."

I emailed this related info to the company I previously worked for and I'm awaiting feedback.
 
I edited my assessment on Monday with additional information. Still waiting for the calculation to take place .... hopefully only a few days
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So based on this I decided to submit my tax return and got this message back

"Please note that SARS will not process the return, There is a finalised tax directive processed but no lump sum amount is declared on the return. Please contact the Fund administrator/Employer to rectify the error and submit the rectified return."

I emailed this related info to the company I previously worked for and I'm awaiting feedback.
Based on many other posts, this appears to be a system problem within e-filing. I suggest you wait and regularly try to submit. SARS usually attends to problems quickly after they get numerous complaints.
 
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