So (I'm porting from MTN), I would port to the 200mb a month, then change tarrif plans to sim sonke?
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So (I'm porting from MTN), I would port to the 200mb a month, then change tarrif plans to sim sonke?
oomdomy
Active Member
the ported numbers seems to have an issue changing the tariff plan, it says "request being processed" and then nothing happens afterwards, but with normal Telkom Mobile numbers tariff change works fine.
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Ok here are the steps to follow then..... I have not yet ported a number so as oomdomy said you will have a problem changing tarrifs when you ported your number. It will most likely get fixed but here is for a problem free port to the internet staterpack for R49
Step 1: Buy the staterpack for R49 and rica it.
Step 2: Put the sim into a phone and let it activate with a 081 or 061 number
Step 3: Change the price plan to sim sonke via *180# option 6 then option 2 then option 2 for sim sonke then option 1 to confirm.
Step 4: You get a popup message saying sim updated. Just restart the phone and confirm its on sim sonke by checking if you have the option for free calls under the *180# menu. Should be option 7. Now you are on sim sonke with the recurring bundle also.
Step 5: Now you port your number to the staterpack.
So now you have sim sonke + 200mb for 12 months and you can port your number to it...
Step 1: Buy the staterpack for R49 and rica it.
Step 2: Put the sim into a phone and let it activate with a 081 or 061 number
Step 3: Change the price plan to sim sonke via *180# option 6 then option 2 then option 2 for sim sonke then option 1 to confirm.
Step 4: You get a popup message saying sim updated. Just restart the phone and confirm its on sim sonke by checking if you have the option for free calls under the *180# menu. Should be option 7. Now you are on sim sonke with the recurring bundle also.
Step 5: Now you port your number to the staterpack.
So now you have sim sonke + 200mb for 12 months and you can port your number to it...
ajax
Executive Member
Ok here are the steps to follow then..... I have not yet ported a number so as oomdomy said you will have a problem changing tarrifs when you ported your number. It will most likely get fixed but here is for a problem free port to the internet staterpack for R49
Step 1: Buy the staterpack for R49 and rica it.
Step 2: Put the sim into a phone and let it activate with a 081 or 061 number
Step 3: Change the price plan to sim sonke via *180# option 6 then option 2 then option 2 for sim sonke then option 1 to confirm.
Step 4: You get a popup message saying sim updated. Just restart the phone and confirm its on sim sonke by checking if you have the option for free calls under the *180# menu. Should be option 7. Now you are on sim sonke with the recurring bundle also.
Step 5: Now you port your number to the staterpack.
So now you have sim sonke + 200mb for 12 months and you can port your number to it...
This post should be a sticky
How do you do this?Step 5: Now you port your number to the staterpack.
According to the call centre, who probably can't be trusted for accurate info:
- You can't change tariff to sim sonke, you have to buy the starter pack with 2 sims
- You can't port a number to sim sonke sim
All the above is very inacurate... You can now change tarrif plans once a month. You can port to sim sonke or 8ta more.
Sadly the only way to port is by going to a telkom or telkom mobile store.... You need to take both your sim sonke number that is already activated and the number that you want to port with you. They will send you a OTP to the number you want to port while you are in store and the port will be done by 7pm same day or 7pm next day.
Cool. Final question, is it possible to get a nano SIM Sonke sim, or do I:
- get a new normal TM nano SIM
- switch to SIM sonke tariff plan
- port current number to new sim
So I should just buy a R49 starter pack thing, then port to sim sonke with that number.
After that is done, I port my MTN number to my TM sim?
Sorry just trying to get everything in order.
Cut your sim yourself (or some stores have punches that do it...)
I have yet to see sim sonke sims that have the nano size. I think they only come in standard size that breaks out into a micro sim. Best way would be to cut it or if you can get 1 on 8ta more no problem... Just activate the 8ta more sim and then change the tarrif plan then port your number. Don't port your number before you have changed the tarrif plan.
Yes. Buy it. Switch it on. Change tarrif plan via *180# then once your tarrif plan is changed port your number. Sorted. Tarrid change is intstant so you can even do it while you are in store.
Awesome thanks
I.am.Sam
Honorary Master
i have a cell sim with mtn number
can i also just buy the r49 starter pack and then port to telkom mobile ?
i already have a sim sonke sim btw ...paid R1 for it
can i also just buy the r49 starter pack and then port to telkom mobile ?
i already have a sim sonke sim btw ...paid R1 for it
Yes you can if you want to. The prepaid staterpack is on 8ta more but you will be able to change it to sim sonke if you want to. Just do it before porting
I just want to say a big thank you to Millie from Telkom Mobile who phoned me, after my PM to Telkom Mobile.
She confirmed that you can now switch to sim sonke via *180#. I told her I tried yesterday and it failed. She asked me to try again and let her know if it didn't work, she would have them do it manually.
It didn't, told me I had already ported this month - so I emailed her. 2 hours later I get an SMS about international roaming being disabled, and check - I'm on sim sonke!
Thanks TM!
She confirmed that you can now switch to sim sonke via *180#. I told her I tried yesterday and it failed. She asked me to try again and let her know if it didn't work, she would have them do it manually.
It didn't, told me I had already ported this month - so I emailed her. 2 hours later I get an SMS about international roaming being disabled, and check - I'm on sim sonke!
Thanks TM!
Diesal
Expert Member
Ok here are the steps to follow then..... I have not yet ported a number so as oomdomy said you will have a problem changing tarrifs when you ported your number. It will most likely get fixed but here is for a problem free port to the internet staterpack for R49
Step 1: Buy the staterpack for R49 and rica it.
Step 2: Put the sim into a phone and let it activate with a 081 or 061 number
Step 3: Change the price plan to sim sonke via *180# option 6 then option 2 then option 2 for sim sonke then option 1 to confirm.
Step 4: You get a popup message saying sim updated. Just restart the phone and confirm its on sim sonke by checking if you have the option for free calls under the *180# menu. Should be option 7. Now you are on sim sonke with the recurring bundle also.
Step 5: Now you port your number to the staterpack.
So now you have sim sonke + 200mb for 12 months and you can port your number to it...
I did all this and was denied the porting, the assistant said that I had to ask the him to port the number while rica'ing the new TM number? Now I'm stuck any ideas what I have to do?
Edit: I was not advised either during the process that if I needed to port the number I'd have to do it before the number was allocated.
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Scooby_Doo
Honorary Master
can you port your number from another network?
That person does not know what he/she is talking about. The staterpack needs to be activated with a number before you can port.
Example.... You tell them you want your current number 083/082/073/072 ect ect to replace the 061 number your got. That is how it works and confirmed by the guy that I was in telkom mobile store talking to. If you port and buy a new pack. They also just activate it and get the new number then do the port.
The person that helped you is ill-informed about the porting process unless it changed very very recently