Telkom FUP cap errors

pierrenel

New Member
Joined
Jan 9, 2020
Messages
2
I talked to another service droid the other day - she said they are "aware of the problem" - I'm paying R1400 a month to get capped for data I didn't download :mad:
 

Hanno Labuschagne

Well-Known Member
Staff member
Joined
Sep 2, 2019
Messages
310
Thank you for the information everyone. We are looking into this.

It would be appreciated if you could post whether you are using a Fibre or ADSL connection.
 

ponder

Honorary Master
Joined
Jan 22, 2005
Messages
78,543
Thank you for the information everyone. We are looking into this.

It would be appreciated if you could post whether you are using a Fibre or ADSL connection.
I'm on fiber but it's affecting dsl & mobile customers as well.
 

nal

Member
Joined
Sep 8, 2010
Messages
14
All now reset on my account - no longer throttled. Usage recorded as zero.
 
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