Telkom Internet Capped/Uncapped User Feedback (Pt2)

(-(-_(-_-)_-)-) said:
Code: 
Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  home.gateway [10.0.0.2]
  2   440 ms   417 ms   428 ms  ti-224-132-01.telkomadsl.co.za [105.224.132.1]
  3   500 ms   521 ms   499 ms  ti-228-0-06.telkomadsl.co.za [105.228.0.6]
  4   508 ms   518 ms   507 ms  ti-228-0-13.telkomadsl.co.za [105.228.0.13]
  5   504 ms   507 ms   519 ms  165.165.216.217
  6   559 ms   502 ms   452 ms  196.43.11.202
  7   584 ms   582 ms   569 ms  196.43.25.138
  8   591 ms   542 ms   552 ms  internet-solutions-gw.telkom-ipnet.co.za [196.25
.46.90]
  9   561 ms   546 ms   579 ms  ar2-rba-gi0-0.ip.isnet.net [196.26.0.33]
 10   505 ms   426 ms   371 ms  mi-za-rba-gsrpe2-gi1-1-0.ip.isnet.net [168.209.8
6.250]
 11     *        *        *     Request timed out.
 12   583 ms   524 ms   545 ms  CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.
10G.za.africainx.net [41.84.12.151]
 13   572 ms   534 ms   504 ms  41-66-132-242-f2.HET001-CPE-1-to-GP-CN-HET-MEE-1
.africainx.net [41.66.132.242]
 14   577 ms   631 ms   647 ms  core-access-switch1.jnb1.host-h.net [197.189.193
.1]
 15   639 ms   647 ms   669 ms  row-access-switch1-row7-8.jnb1.host-h.net [197.1
89.193.39]
 16   638 ms   518 ms   486 ms  41.203.24.42
 17   607 ms   597 ms   624 ms  197.242.89.170

Trace complete.

This happens every night around 18:00.

Can anyone tell me what's going on/how to fix? :(
Click to expand...

That's exchange congestion. Notify Telkom of it on the phone if you have time, or tell your neighbourhood to get off Netflix. Only things you can do.


Got a reply from TelkomZA with regards to some YouTube streaming issues quite a lot of people seem to be encountering. Apparently a new IPC was set up about a week ago, which might be the cause of the problem. I was given a test account and have replied with some (hopefully) relevant information. Will post when they reply.
 
RoMark said:
Seems like it is dead Mick.
Keeps on asking to renter details.

Edit:
Same for http://userstats.adsl.saix.net/
Click to expand...

Your password probably needs to be changed to a "suitable" password. Needs to start with an uppercase character, have upper and lower-case characters, have special characters and numerical characters. It's some weird thing with Telkom.

EDIT: Took this entirely out of context

My TITracker shows absolutely nothing right now for some reason.
titracker.png

I've used 19GB this month, which I guess is irrelevant for 10mbps.
 
Last edited:
And so load shedding begins...just when telkoms speed gets better and I'm halfway downloading updates...you just can't win:what:
 
Last resort.

Can anyone please point me in the Direction of a Telkom Thread with regional supervisor Contact details?

Been searching for half an hour on my phone but I can't find it...
 
I was actually able to use my TI last night. Lets hope its sorted now.
 
Been good today so far. Torrents are non-existent, which I'm not really too phased about. I'd rather be able to browse the internet and watch youtube videos than download "Linux Distros".

Now let's see if it handles the infamous 18:30-21:00PM traffic.
 
ambroseg1 said:
This I don't understand. Reading through the "TELKOMZA" thread here http://mybroadband.co.za/vb/showthread.php/544781-TelkomZA/page50 it seems they seem to be responding (very selectively) to certain people. Others (like me) are simply ignored point blank!
Click to expand...

I feel the people that are suffering from ISP congestion due to poor planning (from the ISP's part) are being ignored as there is nothing that can be done until they get more IPC and are only responding to people with telkom infrastructure problems ie; line/exchange issues?
 
Wackyza said:
If i was canceling due to wanting to go to a different ISP purely for kicks then yes, no biggie. However, the fact that I am cancelling due to not receiving the service i have been paying for, for the past 4 months does justify why I dont want to pay them the difference.
Click to expand...

IMHO, all ISP's are the same when they are in this situation, and we end up being treated like mushrooms which are kept in the dark.

I've had this with AH, WA, the 2 biggies in my situation. MWEB, OW just had crap accounts to begin with (uncapped premium and gold original), and at the end of the day, one has to cut your losses and pay 2 ISP's literally to keep ones sanity, which has taught me never to sign up with an ISP that has a calendar month notice policy.

Joy's of living in africa I'm sad to say.
 
copacetic said:
Last night's ping to Path of Exile:

View attachment 103674

This is absolutely fantastic.

Keep it up.
Click to expand...

Well, as soon as the weekend rolled around, this went completely pear-shaped.

A speed test shows perfect latency, and max line speeds:



Actual game latency is utterly awful, and downloading a Youtube video gives:

NJS1pV0.png


What is going on?

We are now back to the situation where speedtest results are amazing, but the actual performance is virtually unusable.

I would very much appreciate feedback about this ASAP.

Thanks.
 
I'm having a problem browsing local... International seems fine Thou. Anybody else having the same issue?
 
My speed-tests and browsing is fie but I am struggling to stream Rdio... whats up?
 
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