Telkom Internet Capped/Uncapped User Feedback (Pt2)

[RudderVator]

Seems like we have issues again today. Cannot even load GIF’s on whatsapp. Yet DSTV now is working fine?

Facebook has really been slow on Telkom all day. If I switch to Axxess it's fine. It's a strange problem.

 

[Fox1]

Seems like we have issues again today. Cannot even load GIF’s on whatsapp. Yet DSTV now is working fine?

Yeah it's an issue related to FB, WhatsApp and Instagram. When I switch to Axxess it's fine.

 

[Fox1]

Check your Telkom bill this month. I've just been double billed.

 

[Spontaneous spinach]

I see this winter special for fibre, this mean we could see a price drop?

 

[FapCop]

Anyone on telkom able to get on kiwifarms.net?

 

[Spontaneous spinach]

Anyone on telkom able to get on kiwifarms.net?

No response

 

[Spontaneous spinach]

Ffs price increase

 

[Fox1]

Massive price increase.

 

[FapCop]

Not really. It's like just shy of two packs of smokes.

 

[Christo4]

What R1000.

 

[FapCop]

What R1000.

What service are you getting from them that's going up by R1000?

 

[Christo4]

2 packet of smokes. T/C

 

[Spontaneous spinach]

Can't afford increase, best i aim my telescope at my neighbors window when he's typing his wifi password

 

[Ryan Innes]

Anyone in the south of Cape Town battling with Telkom today?

 

[avr-rulez]

Southern Suburbs was borked yesterday and still this am.....

 

[Sayrian]

Anyone else having problems with Telkom and being unable to access specific websites? I can't access sites like Twitch, SoundCloud, Reddit and Spotify (It works, but the album art on songs refuses to load over my network). A DNS Switch to something like 1.1.1.1 fixes reddit, but the rest are still broken.

 

[OtakuD]

Anyone else having problems with Telkom and being unable to access specific websites? I can't access sites like Twitch, SoundCloud, Reddit and Spotify (It works, but the album art on songs refuses to load over my network). A DNS Switch to something like 1.1.1.1 fixes reddit, but the rest are still broken.

Exactly this! Been arguing with Telkom for over a week now that there is a problem with their DNS but they deny everything and keep marking the case as "resolved". Opened my last case now, if it's not fixed I will give notice.

 

[Genisys]

People still use their ISP's DNS servers? Why not just use 1.1.1.1?

 

[wona12]

Okay for those to lazy to find original thread... Telkom Internet connections have gone pear shaped since beginning of January with some users report pings of over 600 to EU servers. Telkom have identified the problem, but for some reason do not as yet want to fix it. Sigh, so if you are still a Telkom ISP customer hold on, they are going to fix it SOON :wtf:
For the more sane people out their move on, cancel as fast as you can.
And yes I have cancelled but I am stuck being their customer till the end of the Month as per their cancellation policy.

 

[Devo1]

Do anyone know how to convince Telkom to sort out disconnects on my ADSL line?

My internet dies for about 2 minutes exactly every 8 to 9 hours. Had 3 technicians over already. They say my line is in perfect shape and they cant see anything wrong and cannot fix something that isnt broken.

They said I must change all my equipment and cables. I bought 4 different brand new routers already and it is still the same.

It all started in April. My line died and they sent out a technician. He came and had a look and went out to the box on the corner. Came back and said the fault was there and he fixed it. Internet was working again, but now I am stuck with this stupid error.

Log on the router as well as the connection history on Telkom Internet Portal describes the termination reason as "Lost Carrier".

ANY help will be appreciated.

Oh and I am on UnlimitedHome 10mb.

Tia