Telkom Internet Uncapped User Feedback.

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cavedog

cavedog

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ranger said:
Thanks. I wouldn't mind knowing some representative values (traceroute or local ping).
Click to expand...

No problem. The international latency was a bit lower. I used to have a pretty stable and low 190ms ping to bbc.co.uk and it was way better than my IS account. IS gives me 190ms now. So it usable but still not quite as low as it used to be.

Code: 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    13 ms    13 ms    12 ms  224-12-1.dsl.subscriber.telkomsa.net [105.224.12.1]
  2    26 ms    25 ms    25 ms  105.228.0.6
  3    27 ms    27 ms    26 ms  105.228.0.13
  4    28 ms    28 ms    28 ms  rndf-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.41]
  5    27 ms    27 ms    26 ms  196.43.52.38
  6    28 ms    28 ms    28 ms  196.43.25.138
  7    29 ms    29 ms    29 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  8    69 ms    29 ms    29 ms  41.181.139.108
  9    29 ms    29 ms    29 ms  196.44.31.97
 10    29 ms    29 ms    29 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
 11    29 ms    28 ms    28 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 12    59 ms    30 ms    29 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 13    31 ms    30 ms    30 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 14    29 ms    29 ms    29 ms  mybroadband.co.za [41.203.21.137]


Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

  1    13 ms    13 ms    13 ms  224-12-1.dsl.subscriber.telkomsa.net [105.224.12.1]
  2    26 ms    26 ms    25 ms  105.228.0.6
  3    27 ms    26 ms    26 ms  105.228.0.13
  4    28 ms    28 ms    28 ms  rndf-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.41]
  5   194 ms   194 ms   194 ms  lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.58]
  6   220 ms   220 ms   220 ms  93-126-245-83.packetexchange.net [83.245.126.93]

  7     *        *        *     Request timed out.
  8   236 ms   220 ms   220 ms  ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
  9   223 ms   222 ms   225 ms  132.185.255.60
 10   220 ms   220 ms   220 ms  virtual-vip.thdo.bbc.co.uk [212.58.241.131]

Compare this to my afterhours uncapped account I got from @lantic for R59

Code: 
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

  1    13 ms    13 ms    13 ms  dsl-197-245-2-1.voxdsl.co.za [197.245.2.1]
  2    26 ms    27 ms    26 ms  196.41.25.6
  3    26 ms    27 ms    26 ms  196.41.25.12
  4    27 ms    27 ms    54 ms  41.193.119.13
  5   199 ms   196 ms   196 ms  196.41.24.121
  6   197 ms   196 ms   196 ms  ldn-b3-link.telia.net [213.248.100.161]
  7   196 ms   201 ms   196 ms  siemens-ic-119241-ldn-b2.c.telia.net [213.248.104.70]
  8     *        *        *     Request timed out.
  9   198 ms   197 ms   197 ms  ae1.er01.thdow.bbc.co.uk [132.185.254.18]
 10   199 ms   201 ms   198 ms  132.185.255.92
 11   198 ms   198 ms   198 ms  virtual-vip.thdo.bbc.co.uk [212.58.241.131]
 
Y

Yuu

Executive Member
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Messages
5,259
So ranger will be off the grid till month end however he left some really good info for anyone who has any problems.

So, for any of the issues I have been looking at for users here, please:
1)Send an email to support@telkomsa.net. You should receive an auto-reply with a ticket number. Please include your internet username, the telephone number of the ADSL line you are using, and sufficient technical detail (the better the quality of the information, the better your chances of a quick resolution), e.g. traceroute, URL of a speedtest result indicating the problem etc.
2)If you don't have a resolution within 2 business days, or if it is really urgent, include the ticket number from (1) in a message to @TelkomZA on twitter or TelkomZA on Facebook
Click to expand...


Original thread here :)

Info above will also be in the OP aswell.

All things are good my end.
 
xrapidx

xrapidx

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Messages
40,362
Don't know if this is because of some new day time policy, or if I've already reached a "random" limit, but my speed is currently half line speed (2mb -> 1mb)
 
Hectic

Hectic

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xrapidx said:
Don't know if this is because of some new day time policy, or if I've already reached a "random" limit, but my speed is currently half line speed (2mb -> 1mb)
Click to expand...
I haven't downloaded a lot maybe 8GB or so, but my speeds are fine, although a bit erratic, when it comes to speedtests. (4 Meg line
 
Brawler

Brawler

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Messages
11,475
How do I check my bandwidth usage with TI uncapped? TITracker gives me the following message:

"Thank you for logging onto the Telkom Internet Usage Tracker Tool. You are on an Uncapped product and therefore usage tracking is not applicable to you"
 
Hectic

Hectic

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Messages
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You can from SAIX.net, I think.

Edit:
Then click on support and then on user ADSL stats and log in with your Telkom ISP details.
 
Last edited:
S

saffakanera

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Messages
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Anyways, jokes aside, I deeply regret going from Mweb to Telkom Uncapped, lol, its fkn horrible, twitch.tv used to stream 100% over a 2mb Mweb uncapped account, now, on a Telkom 4mb uncapped account, it buffers every 5 seconds, oh Christ, I'm so stupid it hurts my brain.
 
cavedog

cavedog

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saffakanera said:
Anyways, jokes aside, I deeply regret going from Mweb to Telkom Uncapped, lol, its fkn horrible, twitch.tv used to stream 100% over a 2mb Mweb uncapped account, now, on a Telkom 4mb uncapped account, it buffers every 5 seconds, oh Christ, I'm so stupid it hurts my brain.
Click to expand...


I actually find them better than IS based accounts. For its very good actually.
 
M

moondoggie86

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Messages
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saffakanera said:
Anyways, jokes aside, I deeply regret going from Mweb to Telkom Uncapped, lol, its fkn horrible, twitch.tv used to stream 100% over a 2mb Mweb uncapped account, now, on a Telkom 4mb uncapped account, it buffers every 5 seconds, oh Christ, I'm so stupid it hurts my brain.
Click to expand...

The SO is having a fantastic time with her 2mb Telkom uncapped account. She downloads at 180kb/s during the day on p2p and she can stream 480p whilst downloading.

There were some issues last week but it has been resolved.

I'm still stuck on an unstable 1mb line:eek:
 
cavedog

cavedog

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moondoggie86 said:
The SO is having a fantastic time with her 2mb Telkom uncapped account. She downloads at 180kb/s during the day on p2p and she can stream 480p whilst downloading.

There were some issues last week but it has been resolved.

I'm still stuck on an unstable 1mb line:eek:
Click to expand...

Indeed I get fullspeed on everything during the day. Its allmost if they allow fullspeed usage on everything until you hit that throttled amount. For me that is the bestter option than being shaped badly during the day for the whole month. :)

Torrents and usenet right now is going 420KB/s no problem for me at all. Streaming works fine. I love this account.... The throttling is unfortunate but its priced well so its not a deal breaker for me but I guess it might be for other people.
 
S

saffakanera

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Messages
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OK I phoned them and screamed at them, they reset the line for some reason video streaming is fine now. Whatever.
 
P

PurSpyk!!

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cavedog said:
Its alleged to be around 100GB some say more some say less so its around there somwhere
Click to expand...

and for a 4mb uncapped? I currently use about 200GB on Mweb, but their service on the "Premium" account is really poor lately, not worth the price.
 
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