Sign up with GoogleThat was an assumption made by MyBB members based on their experiences in February, I suspect that the TI dev team initially responsible for implementing soft-capping on capped accounts only have been rapped over the knuckles and uncapped account behaviour has reverted to the pre-February model for the time being.
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Telkom Internet Uncapped User Feedback.
- Thread starter Yuu
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That was an assumption made by MyBB members based on their experiences in February, I suspect that the TI dev team initially responsible for implementing soft-capping on capped accounts only have been rapped over the knuckles and uncapped account behaviour has reverted to the pre-February model for the time being.
Oh, clearly I had that wrong. Thanks for the information.
In this case... Could I get an indication of the amount of GB's downloaded before severe shaping/throttling occurred? (2MB TI uncapped account)
You'll find long term TI uncapped users a secretive bunch
... rather ask if any 2Mb uncapped users got over 200GB and were not throttled (I used to get over 300GB/mth on 2Mb uncapped prior to February and was never penalized in any manner - now on 4Mb uncapped).I suspect it was the 24/7 down-loaders that were targeted but that's just my opinion.
Only got it in February and did over 300GB with no sign of throttling. Have to say I'm very happy with the new QoS TI have implemented and will possibly downgrade my TI 20GB capped account I use for business to 5GB depending on how TI uncapped performs in the coming months.
akescpt
Honorary Master
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Thanks for the feedback. I'd definitely be playing games online. I'll report back once I've got some information about this.
I applied for the 2MB uncapped account + line at Telkom yesterday. R459 a month is actually a really good deal.
What I was most surprised about was the fact that the DSL line should be ready by Thursday afternoon / Friday morning. Yay internet for this weekend!!
However, shame on the person that processed my application @ Telkom Direct, Bayside Centre, Table View. He told me to pickup my modem on Friday. That automatically told me that he was signing me into a 24 month contract, which I obviously don't want! Thank god I put the brakes on that...
Regarding that softcap... It appears that 200GB is the limit before throttling takes place, but I can't read this anywhere on Telkom's site (apologies if I haven't looked hard enough...) Is this true???
you sure its R459? so its come down from R607? that crazy since that was the 1mb uncapped price.
edit. its without line cost
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Hectic
Executive Member
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Good grief! Had to search on page 2 for this thread!
;D
Getting this message again when trying to stream live video from www.supersport.com
Anybody else?
;D
Getting this message again when trying to stream live video from www.supersport.com
Anybody else?
saffakanera
Expert Member
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- Sep 25, 2006
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- 4,370
BEHOLD! The power of Telkom Uncapped 4mb Premium!
saffakanera
Expert Member
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- Sep 25, 2006
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My 3rd day using it... downloaded 3 series so far.
saffakanera
Expert Member
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It's uh, pretty fkn horrible. I kind of want my money back right now.
MickeyD
RIP
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Phone and make sure you are on the correct package, i.e. 4Mbps line speed and 4Mbps uncapped account. There have been a few errors lately!
Hectic
Executive Member
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I agree. I had the same problem. I was on uncapped basic instead of premium. Since then full speed.
@Mickey
Telkom is upgrading our congested exchange tonight. They phoned me 18:00 to inform me.
Not sure how I get fullspeed now, but maybe my latency will improve now as well.
xrapidx
Honorary Master
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Yeh... Something's wrong. Log a fault
My exchange at home was just upgraded to 10 Mbps so cancelling 4 Mbps MWeb Uncapped and going with http://telkom.co.za/broadband/offer...lans/uncappedbundle/do-uncapped-premium-plus/
which is only R35 more expensive than the combined total I was paying MWeb and Telkom for 4 Mbps uncapped.
Never really do more than 200GB pm so guessing I should be ok and escape the soft cap.
which is only R35 more expensive than the combined total I was paying MWeb and Telkom for 4 Mbps uncapped.
Never really do more than 200GB pm so guessing I should be ok and escape the soft cap.
Hectic
Executive Member
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Lucky fish.
Nobody have reported being soft capped this month afik (in this thread).
Either the guys are more cautious or TI is not so trigger happy this month.
You will definitely be safe with 200GB
Lucky fish.
Nobody have reported being soft capped this month afik (in this thread).
Either the guys are more cautious or TI is not so trigger happy this month.
You will definitely be safe with 200GB
When I spoke to TI yesterday regarding my Do Uncapped premium, they mentioned that they removed the soft cap. Would like confirmation on this.
Yep, R459.. Thought it was a pretty good deal. But unfortunately, I'm having problems.
The line got activated on Friday night. Only tried the line out on Saturday morning. First thing I did was a Speedtest, got around 1.6Mbps down and 0.5mbps up. This lasted for about 45min before the line dropped to 0.6mbps down, with no bursting of a higher speed.
Maybe I haven't been signed up as a 2mb uncapped user..
I've already logged a call with TI, though I should probably call in to follow up.
Restarted my router several times, no difference.
Just some feedback on the complaint in regards to the capping of uncapped services by Telkom. The complaint is now officially in the system and was sent to Telkom for their comments in this regard.
1) http://mybroadband.co.za/vb/showthr...ser-Feedback?p=9878210&viewfull=1#post9878210
2) http://mybroadband.co.za/vb/showthr...ser-Feedback?p=9893390&viewfull=1#post9893390
Received this from ASA:
1. The complaints have been sent to the advertiser for written comment. The advertiser will be given an opportunity to respond to the complaints.
2. All complaints will be dealt with as speedily as possible. Delays may, however, occur when it is necessary to obtain, among others, technical or expert advise.
3. The ASA Directorate will investigate and rule on the matter or refer it to the Advertising Standards Committee for a ruling.
4. Any party who feels aggrieved by the ruling of the Directorate may, within ten working days of the date of notification, appeal against such ruling to the Advertising Standards Committee. The notice of appeal must be given in writing and must be communicated to the ASA in any manner acceptable for the lodging of complaints, and should set out concisely the grounds of the appeal. The other party or parties to the matter will be entitled to reply to the notice of appeal within 10 working days of the date of the date of receipt thereof.
5. Any party who feels aggrieved by the ruling of the Advertising Standards Committee may, within 20 working days of the date of notification, appeal such a ruling to the Final Appeal Committee. Notice of appeal must be given in writing and must be communicated to the ASA in any manner acceptable for the lodging of complaints. The notice of appeal should set out concisely the grounds of appeal and should be accompanied by the ruling which is being appealed and by reasons given for it, as well as all written representations and documentation submitted to Advertising Standards Committee. The other party or parties to the matter will be entitled to reply to the notice of appeal within 10 working days of the date of receipt thereof.
6. Rulings of the Directorate and the Advertising Standards Committee must be adhered to until reversed.
..........
1) http://mybroadband.co.za/vb/showthr...ser-Feedback?p=9878210&viewfull=1#post9878210
2) http://mybroadband.co.za/vb/showthr...ser-Feedback?p=9893390&viewfull=1#post9893390
Received this from ASA:
1. The complaints have been sent to the advertiser for written comment. The advertiser will be given an opportunity to respond to the complaints.
2. All complaints will be dealt with as speedily as possible. Delays may, however, occur when it is necessary to obtain, among others, technical or expert advise.
3. The ASA Directorate will investigate and rule on the matter or refer it to the Advertising Standards Committee for a ruling.
4. Any party who feels aggrieved by the ruling of the Directorate may, within ten working days of the date of notification, appeal against such ruling to the Advertising Standards Committee. The notice of appeal must be given in writing and must be communicated to the ASA in any manner acceptable for the lodging of complaints, and should set out concisely the grounds of the appeal. The other party or parties to the matter will be entitled to reply to the notice of appeal within 10 working days of the date of the date of receipt thereof.
5. Any party who feels aggrieved by the ruling of the Advertising Standards Committee may, within 20 working days of the date of notification, appeal such a ruling to the Final Appeal Committee. Notice of appeal must be given in writing and must be communicated to the ASA in any manner acceptable for the lodging of complaints. The notice of appeal should set out concisely the grounds of appeal and should be accompanied by the ruling which is being appealed and by reasons given for it, as well as all written representations and documentation submitted to Advertising Standards Committee. The other party or parties to the matter will be entitled to reply to the notice of appeal within 10 working days of the date of receipt thereof.
6. Rulings of the Directorate and the Advertising Standards Committee must be adhered to until reversed.
..........
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