Telkom Internet Uncapped User Feedback.

Status
Not open for further replies.
Lino

Lino

I am back
Joined
Jan 26, 2008
Messages
13,790
cryptic1 said:
Hi guys :), with all this Seacom palava I'm seriously thinking of going Telkom. I average 200-300gig a month and currently with Mweb (since 09/2010) with no issues i.e. warnings, etc. The savings would be great and I would like to know what's the max limit you guys hit before throttling, soft cap or warning e-mails?

Thank you in advance :)

When applying would you have to close your current account (adsl line) and apply for a new service?
Click to expand...

Cryptic please PM me ;)
 
M

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
cryptic1 said:
When applying would you have to close your current account (adsl line) and apply for a new service?
Click to expand...

If your line is with MWeb you will need to ask them to transfer it back to Telkom - usually not a hassle with Mweb (unlike some ISPs).

I've never been throttled or had a warning in respect of usage (or content) in over 2yrs with TI uncapped and did over 300GB on 4Mbs uncapped with no problems in February which was a bad month for some (check this thread from Feb onwards for my & others comments re the soft-capping experienced).

Please note that some MyBB members have expressed dissatisfaction with gaming on TI, as I'm not a gamer I can't comment but it's something to bear in mind.
 
cryptic1

cryptic1

Expert Member
Joined
May 9, 2006
Messages
1,342
MickZA said:
If your line is with MWeb you will need to ask them to transfer it back to Telkom - usually not a hassle with Mweb (unlike some ISPs).

I've never been throttled or had a warning in respect of usage (or content) in over 2yrs with TI uncapped and did over 300GB on 4Mbs uncapped with no problems in February which was a bad month for some (check this thread from Feb onwards for my & others comments re the soft-capping experienced).

Please note that some MyBB members have expressed dissatisfaction with gaming on TI, as I'm not a gamer I can't comment but it's something to bear in mind.
Click to expand...

Thanks for that MickZA, not an online gamer. I only pay R 539.00 to Mweb, pay a fortune to Telkom for the line :(
 
cryptic1

cryptic1

Expert Member
Joined
May 9, 2006
Messages
1,342
I initially tried to apply for the uncapped 4meg from Telkom but was told that I can't, I pay 600 bucks for the line and ADSL. Would applying again be an issue?
 
xrapidx

xrapidx

Honorary Master
Joined
Feb 16, 2007
Messages
40,362
Its rather amusing, all those trolling last month with telkoms soft cap are sitting without internet... again.
 
M

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
cryptic1 said:
I initially tried to apply for the uncapped 4meg from Telkom but was told that I can't, I pay 600 bucks for the line and ADSL. Would applying again be an issue?
Click to expand...

From what you've said your line is already with Telkom in which case check you have following on your Telkom itemised billing:

DSL Fastest - R372.81

If that's there then you need to order TI DO Uncapped Premium - I normally use the Telkom Direct shops for ordering, the call centre can drive you nuts.

Edit: don't order it before April 1st otherwise you'll be billed for in full for March as well, Telkom don't do pro-rata.
 
Last edited:
cryptic1

cryptic1

Expert Member
Joined
May 9, 2006
Messages
1,342
MickZA said:
From what you've said your line is already with Telkom in which case check you have following on your Telkom itemised billing:

DSL Fastest - R372.81

If that's there then you need to order TI DO Uncapped Premium - I normally use the Telkom Direct shops for ordering, the call centre can drive you nuts.

Edit: don't order it before April 1st otherwise you'll be billed for in full for March as well, Telkom don't do pro-rata.
Click to expand...

Yep, R 372.81 :). So I shouldn't order via online, just go to the Telkom Direct shop and process?

And I already paid Mweb...damn. What's your monthly installment MickZA?
 
Last edited:
M

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
cryptic1 said:
Yep, R 372.81 :). So I shouldn't order via online, just go to the Telkom Direct shop and process?

And I already paid Mweb...damn. What's your monthly installment MickZA?
Click to expand...

TI DO Uncapped Premium = R369 vat incl (and worth every cent, it really performs well).
 
10i

10i

Expert Member
Joined
Jan 10, 2009
Messages
1,030
At the moment (where I am) Telkom is doing a very bad job. During most off-peak times the ADSL connection is on. In peak times however, you often battle with loosing connection up to 7 times an hour (for a few minutes each time).

I am not the only person experiencing this. I really miss MWEB uncapped :(
 
MickeyD

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
10i said:
At the moment (where I am) Telkom is doing a very bad job. During most off-peak times the ADSL connection is on. In peak times however, you often battle with loosing connection up to 7 times an hour (for a few minutes each time).

I am not the only person experiencing this. I really miss MWEB uncapped :(
Click to expand...
That is probably Telkom line related and not Telkom ISP related.
 
M

MickZA

Executive Member
Joined
Jan 19, 2007
Messages
7,575
10i said:
I am not the only person experiencing this. I really miss MWEB uncapped :(
Click to expand...

Following the MWeb uncapped thread prior to the SEACOM outage it seems that the MWeb you long for no longer exists - and the natives are getting restless.

Log a fault as MickeyD says, highly unlikely the disconnects are ISP related - have you tested with another ISP account?
 
cavedog

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
22,678
On another note I have used 345Gb so far on my 4Mbps and no softcap so to speak off. Happy with the account. Its performing very good actually
 
J

Jhercules

Well-Known Member
Joined
Jul 9, 2011
Messages
206
Guys what is the total costs if I get 2mb uncapped?

2mb uncapped - R459
Line rental - ??
Installation costs - ??

Do I need to sign a contract for 12 months?

Any help would be greatly appreciated :)
 
Status
Not open for further replies.
Top