Telkom Internet Uncapped User Feedback.

[MrSmith]

So, I have switched over to Telkom uncapped since Saturday. Downloaded about 50GB so far. Account is performing very well.

Which speed package?

 

[blunt]

So I just completed the sign up form.. got a confirmation page saying someone will call me; no confirmation email, nada - is this normal?

 

[Hectic]

Good to hear.
I have no complaints either. Very happy.
Moved during January to uncapped, but line issues were only sorted on 7th of March. Done 70 GB on 4MB. Mostky gaming and updates.

 

[abs1]

Good to hear.
I have no complaints either. Very happy.
Moved during January to uncapped, but line issues were only sorted on 7th of March. Done 70 GB on 4MB. Mostky gaming and updates.

I concur, line still performing admirably, also had my line synced at 2Mps instead of 1.5Mps.

Test conducted on 20/3/2013 08:29:53 (local)

Download Speed: 1751 kbps (218.9 KB/sec transfer rate)
Upload Speed: 424 kbps (53 KB/sec transfer rate)
Latency: 60 ms

Youtube HD, most of the time no buffering .

Supersport streaming, no buffering.

No soft capping or severe shaping experienced.

I don't play online games so can't comment.

Good work Telkom Internet even though I hate you guys as a parastatal. :twisted:

 

[Yuu]

Edit: Speeds are back to normal .

Test conducted on Thursday, March 21, 2013 02:54:08

Download Speed: 1892 kbps (236.5 KB/sec transfer rate)

Upload Speed: 855 kbps (106.9 KB/sec transfer rate)

Latency: 36 ms

International

Test conducted on Thursday, March 21, 2013 02:55:03

Download Speed: 2026 kbps (253.3 KB/sec transfer rate)

Upload Speed: 788 kbps (98.5 KB/sec transfer rate)

Latency: 236 ms

Thanks Ti for working hard at night .

Maybe nothing but i had high latency playing Planetside 2 just a short while ago so had to quit. Updating APB Reloaded now and that is going slow too.

Hadn't used the net since this morning 9am .

mybb speedtest locally

Your Latest Results

Test conducted on Wednesday, March 20, 2013 23:45:51

Download Speed: 1068 kbps (133.5 KB/sec transfer rate)

Upload Speed: 666 kbps (83.3 KB/sec transfer rate)

Latency: 171 ms (last speedtest about a day ago yielded 37ms)

Just tried international mybb speedtest and...

Your Latest Results

Test conducted on Thursday, March 21, 2013 00:00:13

Download Speed: 261 kbps (32.6 KB/sec transfer rate)

Upload Speed: 691 kbps (86.4 KB/sec transfer rate)

Latency: 371 ms

Will post a tracert aswell shortly.

Looks bad, hope it isn't exchange congestion O_O

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.0.0.2
  2    11 ms    10 ms    10 ms  224-xx-x.dsl.subscriber.telkomsa.net [105.224.xx.x]
  3   161 ms   160 ms   161 ms  224-xx-x.dsl.subscriber.telkomsa.net [105.224.xx.x]
  4   160 ms   161 ms   160 ms  224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
  5   161 ms   162 ms   161 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
  6   162 ms   163 ms   162 ms  196.43.52.42
  7   162 ms     *      161 ms  196.43.25.138
  8   162 ms   162 ms   161 ms  mtn-gw.telkom-ipnet.co.za [196.25.58.18]
  9   163 ms   163 ms   162 ms  41.181.139.108
 10   163 ms   162 ms   163 ms  196.44.31.97
 11   162 ms   163 ms   163 ms  ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
 12   162 ms   162 ms   162 ms  vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
 13   164 ms   163 ms   164 ms  core-router1.jnb2.host-h.net [196.30.213.108]
 14   163 ms   163 ms   163 ms  core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
 15   163 ms   164 ms   163 ms  mybroadband.co.za [41.203.21.137]

Trace complete.

[B]International[/B]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\>tracert www.cnn.com

Tracing route to cnn-lax-tmp.gslb.vgtf.net [157.166.241.10]
over a maximum of 30 hops:

  1    <1 ms     1 ms     1 ms  10.0.0.2
  2    11 ms    11 ms    12 ms  224-xx-x.dsl.subscriber.telkomsa.net [105.224.xx.x]
  3   160 ms   159 ms     *     224-xx-x.dsl.subscriber.telkomsa.net [105.224.x.x]
  4   158 ms   158 ms   158 ms  224-0-13.dsl.subscriber.telkomsa.net [105.224.0.13]
  5   160 ms   161 ms   161 ms  rrba-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.37]
  6   345 ms   345 ms   345 ms  fra-ip-hsll-1-gig-0-1-0.telkom-ipnet.co.za [196.43.9.102]
  7   350 ms   374 ms   350 ms  s5-0-0-16.ipa4.lon1.bbnplanet.net [195.16.162.129]
  8   503 ms     *      502 ms  vlan80.csw3.Frankfurt1.Level3.net [4.69.154.190]
  9   497 ms   497 ms   497 ms  ae-81-81.ebr1.Frankfurt1.Level3.net [4.69.140.9]
 10   501 ms   501 ms   501 ms  ae-47-47.ebr2.Paris1.Level3.net [4.69.143.142]
 11   500 ms   500 ms   500 ms  ae-44-44.ebr2.Washington1.Level3.net [4.69.137.62]
 12   501 ms   501 ms   501 ms  ae-92-92.csw4.Washington1.Level3.net [4.69.134.158]
 13   499 ms   499 ms   499 ms  ae-91-91.ebr1.Washington1.Level3.net [4.69.134.141]
 14   503 ms   504 ms   503 ms  ae-4-4.ebr3.LosAngeles1.Level3.net [4.69.132.81]
 15   502 ms   502 ms   502 ms  ae-93-93.csw4.LosAngeles1.Level3.net [4.69.137.46]
 16   503 ms     *      503 ms  ae-4-90.edge1.LosAngeles9.Level3.net [4.69.144.202]
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\>

Something definitely off but hopefully not for too long. I think i get around 300ms to CNN otherwise EU pings are a solid 220-230ms.

 

[Big Bean]

Telkom Not peering with Mweb in CPT?

Resolved 03/04/13

Hey it seems that telkom does not peer with mweb in cpt, it seems to route via JHB:

Mweb CS go server (in CPT):
Tracing route to 152.111.192.239 over a maximum of 30 hops

1 37 ms 36 ms 36 ms 224-80-1.dsl.subscriber.telkomsa.net [105.224.80
.1]
2 11 ms 10 ms 11 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
3 11 ms 10 ms 12 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
4 12 ms 12 ms 14 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
5 35 ms 37 ms 33 ms 196.43.11.202
6 39 ms 38 ms 41 ms 196.43.25.138
7 46 ms 46 ms 49 ms gigabitethernet1-1-2.vic-pr-1.mweb.co.za [197.80
.4.118]
8 51 ms 48 ms 46 ms tengig0-0-0-1.vic-p-1.mweb.co.za [197.80.4.140]

9 46 ms 45 ms 47 ms tengig0-7-0-0.vic-p-2.mweb.co.za [197.84.4.36]
10 43 ms 42 ms 46 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

11 53 ms 48 ms 45 ms 196.28.178.115
12 34 ms 37 ms 37 ms 196.28.178.70
13 33 ms 32 ms 34 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]

14 34 ms 34 ms 36 ms 152.111.192.239

Trace complete.

Mweb Dota 2 Server (in CPT)
Tracing route to 152.111.192.244 over a maximum of 30 hops

1 10 ms 12 ms 10 ms 224-80-1.dsl.subscriber.telkomsa.net [105.224.80
.1]
2 12 ms 9 ms 10 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
3 9 ms 11 ms 11 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
4 10 ms 11 ms 11 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
5 34 ms 34 ms 35 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.
43.11.134]
6 35 ms 35 ms 55 ms 196.43.25.138
7 49 ms 35 ms 34 ms gigabitethernet1-1-2.vic-pr-1.mweb.co.za [197.80
.4.118]
8 37 ms 34 ms 35 ms tengig0-0-0-1.vic-p-1.mweb.co.za [197.80.4.140]

9 42 ms 36 ms 36 ms tengig0-7-0-0.vic-p-2.mweb.co.za [197.84.4.36]
10 43 ms 37 ms 38 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

11 33 ms 31 ms 85 ms 196.28.178.115
12 48 ms 52 ms 54 ms 196.28.178.70
13 36 ms 41 ms 30 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]

14 * * * Request timed out.

 

[blunt]

After the first few days with TI Uncapped 4MB and I'm still smiling; but as I've learned many times before the first week(s) are fairly meaningless.

How much data have you guys put through on a monthly basis without any issues?

 

[moondoggie86]

Been quite happy with my Telkom account. I've got two 2mb lines (one for me and the other for the SO) running on one 2mb uncapped data package.

We are both running at full line speed (in her case at least, I'm syncing at 1600kbps) and have done close to 200gb so far for this month.

I get full line speed on youtube 24/7 which is gosh darn excellent

My EU pings is a little bit higher (210 - 240) than with my previous ISP but I have a much better overall experience than when I was getting pings of 180.

 

[xrapidx]

My connection has just ground to a a halt. :-/ If I try download something, it sits at 40KB/s, much like last months soft capping.

Speed Test gives me a "Download Error" when trying to start a test.

 

[xrapidx]

Oh my ****.. my account has been closed, they keep saying I called in this morning and closed it.

Can't seem to grasp that I would remember calling in 6 hours ago... but they seem adamant I called it and closed it this morning.

 

[Lino]

Oh my ****.. my account has been closed, they keep saying I called in this morning and closed it.

Can't seem to grasp that I would remember calling in 6 hours ago... but they seem adamant I called it and closed it this morning.

:wtf: keep us updated

 

[Hectic]

Oh my ****.. my account has been closed, they keep saying I called in this morning and closed it.

Can't seem to grasp that I would remember calling in 6 hours ago... but they seem adamant I called it and closed it this morning.

That is pathetic or a cruel joke. Don't they normally check identity by asking a couple of questions?

 

[xrapidx]

I'm now waiting for them to call back .. I asked them how the account was closed without an ID check, they don't know.

 

[Hectic]

I'm now waiting for them to call back .. I asked them how the account was closed without an ID check, they don't know.

This is really bad. You know I heard a story the other day where someone apparently said that they are going to phone and cancel someone else's Adsl. This was said in a gaming conversation. I do not know if they were joking around or were serious, but my thoughts were that they woukd not be able to do it.

This is really terrible if this can happen and equally bad if it was a case of an admin error.

 

[sitnet]

Well I upgraded to Uncapped 4Mbps today, hope all goes well... So far the speed is what is to be expected, ~400Kbps, so far, so good.

 

[xrapidx]

This is really bad. You know I heard a story the other day where someone apparently said that they are going to phone and cancel someone else's Adsl. This was said in a gaming conversation. I do not know if they were joking around or were serious, but my thoughts were that they woukd not be able to do it.

This is really terrible if this can happen and equally bad if it was a case of an admin error.

Well - no call back, but they SMS'd me new logon details.

 

[Hectic]

Well - no call back, but they SMS'd me new logon details.

Just make sure they don't double charge you, either for having 2 accounts or creating a new account.

 

[sitnet]

Well from my side, when I upgraded my account, they wanted everything, my address, my ID number, and they even sent me an OTP to confirm that the cellphone number I gave them is really mine. So I don't know what idiot went and deactivated an account without confirmation.

Hopefully they put in some effort to try and find out who the operator was at the call center that deactivated the account.

 

[xrapidx]

Just make sure they don't double charge you, either for having 2 accounts or creating a new account.

I'm expecting that, although the username is the same.

 

[cryptic1]

Hi guys , with all this Seacom palava I'm seriously thinking of going Telkom. I average 200-300gig a month and currently with Mweb (since 09/2010) with no issues i.e. warnings, etc. The savings would be great and I would like to know what's the max limit you guys hit before throttling, soft cap or warning e-mails?

Thank you in advance

When applying would you have to close your current account (adsl line) and apply for a new service?