Telkom Internet Uncapped User Feedback.

[Brawler]

Glad you guys are having fun streaming...

I am on about 45GB on Telkom 2mb and youtube is useless, funny thing is I can still download the youtube vids at fullspeed but not stream them.

Its the same thing for a buddy on the other side of cape town.

 

[Hectic]

Glad you guys are having fun streaming...

I am on about 45GB on Telkom 2mb and youtube is useless, funny thing is I can still download the youtube vids at fullspeed but not stream them.

Its the same thing for a buddy on the other side of cape town.

Maybe try this?
http://mybroadband.co.za/vb/showthread.php?t=516445

 

[BoostedVW]

So no soft capping this month?

 

[xrapidx]

No...and I'm actively trying to find a limit.

 

[MickeyD]

No...and I'm actively trying to find a limit.

213Gb and no issues...

 

[BoostedVW]

Thats good news.
I'll give it another month before I switch.

 

[sitnet]

Well dammit, I upgraded to 4mbps Uncapped, and it seems I'm being throttled on p2p. Only did about 40GB, and I have been getting about 60KBps on torrents since 7PM.

I thought it was Seacom problems, but on normal HTTP international downloads I get 450 - 500KBps.

If this is actually the case, Telkom is losing yet another client. And all was going so well for me before this...

 

[nazz]

213Gb and no issues...

Where can i check my usage?

 

[sitnet]

Where can i check my usage?

http://userstats.adsl.saix.net/

 

[nazz]

http://userstats.adsl.saix.net/

Thanks

February 166GB
March 67GB

 

[Swift-wp]

Has anyone else had an issue where Telkom is still billing you for the uncapped data after cancelling? I'm having this issue and they are rejecting my disputes even though they can see it has been cancelled but billing continues.

 

[blunt]

So far so good since my sign up on the 19th.. 4MB uncapped - no signs of throttling @ all

 

[Hectic]

Is it only me or has the net gone downhill suddenly?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert foxconn.com

Tracing route to foxconn.com [210.80.95.166]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 199 ms 288 ms 300 ms 224-140-1.dsl.subscriber.telkomsa.net [
40.1]
3 259 ms 19 ms 18 ms 226-0-6.dsl.subscriber.telkomsa.net [
]
4 26 ms 26 ms 26 ms 226-0-13.dsl.subscriber.telkomsa.net [
13]
5 26 ms 26 ms 25 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 202 ms 177 ms 175 ms ams-ip-dir-globalc-pos-4-0-0.telkom-ipnet.co.za
[196.43.18.26]
7 552 ms 345 ms 343 ms ge13-42.br01.hkg04.pccwbtn.net [63.218.2.201]
8 * * * Request timed out.
9 351 ms 356 ms 410 ms 0.ge-6-1-2-XT3.HKG2.Alter.Net [210.80.3.113]
10 394 ms 343 ms 381 ms 0.so-2-0-2.XT3.TPE1.Alter.Net [210.80.49.242]
11 448 ms 351 ms 345 ms POS5-0-0.GW1.TPE1.ALTER.NET [210.80.2.42]
12 354 ms 625 ms 473 ms honhai-tw-gw.customer.alter.net [219.90.63.114]

13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 ^C
C:\Users\>tracert saix.net

Tracing route to saix.net [196.25.1.204]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 343 ms 359 ms 386 ms 224-140-1.dsl.subscriber.telkomsa.net [
40.1]
3 429 ms 436 ms 436 ms 226-0-6.dsl.subscriber.telkomsa.net [
]
4 290 ms 292 ms 311 ms 226-0-13.dsl.subscriber.telkomsa.net [
13]
5 341 ms 349 ms 343 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 347 ms 355 ms 356 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
7 * wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [196.43.11.30] repo
rts: Destination net unreachable.

Trace complete.

C:\Users\>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 203 ms 9 ms 9 ms 224-140-1.dsl.subscriber.telkomsa.net [
40.1]
3 113 ms 26 ms 25 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
4 174 ms 202 ms 116 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
5 214 ms 292 ms 200 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 356 ms 363 ms 376 ms lon-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.
43.9.58]
7 384 ms 379 ms 386 ms 196.25.191.146
8 533 ms 586 ms 345 ms 209.85.240.63
9 462 ms 473 ms 503 ms 209.85.253.196
10 574 ms 597 ms 474 ms 209.85.240.28
11 511 ms 321 ms 454 ms 216.239.49.38
12 * * * Request timed out.
13 397 ms 429 ms 450 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Users\Ronald>tracert telkom.co.za

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.810VNTX [10.0.0.2]
2 288 ms 305 ms 310 ms 224-140-1.dsl.subscriber.telkomsa.net [
40.1]
3 343 ms 360 ms 336 ms 226-0-6.dsl.subscriber.telkomsa.net [
]
4 369 ms 359 ms 359 ms 226-0-13.dsl.subscriber.telkomsa.net [
13]
5 368 ms 383 ms 381 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
6 48 ms 49 ms 48 ms 196.43.39.166
7 317 ms 325 ms 49 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.4
3.23.6]
8 288 ms 292 ms 313 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [1
96.43.23.30]
9 341 ms 353 ms 346 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43
.22.222]

Trace complete.


Edit:
Seems okay again.

 

[LomWoss]

I hope someone can tell me if this is right or not.

Yesterday I made the stupid decision to move from a 2Mb Capped account to a 2Mb Uncapped account. Now when I run a speed test I get the following results :
Test conducted on 28 March 2013 03:32:59 PM

Download Speed: 879 kbps (109.9 KB/sec transfer rate)
Upload Speed: 415 kbps (51.9 KB/sec transfer rate)
Latency: 30 ms

I been trying to download a patch from Apple and I get a constant speed of 115k, whereas a download I did before the move to uncapped I used to get about 170k.

What I'm interested in finding out is if this is what a 2Mb Uncapped account should run like or have Telkom done their usual and stuffed it up again? And yes I did phone them and spoke to a person in each and every department and they all swear blind that I am on a 2Mb Uncapped and it all working fine on their side.

 

[MickZA]

I hope someone can tell me if this is right or not.
... and they all swear blind that I am on a 2Mb Uncapped and it all working fine on their side.

Those speeds definitely sound like 1Mb uncapped running on a 2Mb line.

Could be semantics at work here ie: they're saying you're on a 2Mb line and have a DO Uncapped data account.

Question is which DO Uncapped?

Phone again and check that you are on DO Uncapped Advanced (not Basic).

 

[MightyMuffinMan]

I finally reached the limit and my torrents are throttled. But browsing is running very well. (actually running torrent at 1/4 line speed and still browsing with no problems.)

Total downloaded (2 MB uncapped) - 386GB
Total uploaded - 45 GB

from http://userstats.adsl.saix.net/

Youtube streaming very well.
Have yet to test gaming.(however have afrihost 1 GB per month for that)

Very happy with new setup and don't mind the usage limit and its better than last month (Did go abit overboard this month with HD torrents and HD youtube.


from http://userstats.adsl.saix.net/

Sessions 68
Online Time (Seconds) 2305073
Upload (Bytes) 42 197 320 122
Download (Bytes) 405 036 548 014
Combined (Bytes) 447 233 868 136


also: Message on https://secure.telkomsa.net/titracker/ S

The bandwidth consumption on your uncapped account has reached a stage whereby it is having a negative impact on the general performance of our network. In terms of the Telkom Internet Acceptable Use Policy, your account will be managed in a manner that allows us to optimise network efficiency for all users.

 

[LomWoss]

Those speeds definitely sound like 1Mb uncapped running on a 2Mb line.

Could be semantics at work here ie: they're saying you're on a 2Mb line and have a DO Uncapped data account.

Question is which DO Uncapped?

Phone again and check that you are on DO Uncapped Advanced (not Basic).

I did check with them on that, and they say it is a Uncapped 2Mb, although I didn't check the if it was advanced and not Basic. Will call again and make sure once more. This is just really silly

 

[MightyMuffinMan]

I hope someone can tell me if this is right or not.

Yesterday I made the stupid decision to move from a 2Mb Capped account to a 2Mb Uncapped account. Now when I run a speed test I get the following results :
Test conducted on 28 March 2013 03:32:59 PM

Download Speed: 879 kbps (109.9 KB/sec transfer rate)
Upload Speed: 415 kbps (51.9 KB/sec transfer rate)
Latency: 30 ms

I been trying to download a patch from Apple and I get a constant speed of 115k, whereas a download I did before the move to uncapped I used to get about 170k.

What I'm interested in finding out is if this is what a 2Mb Uncapped account should run like or have Telkom done their usual and stuffed it up again? And yes I did phone them and spoke to a person in each and every department and they all swear blind that I am on a 2Mb Uncapped and it all working fine on their side.

They incorrectly loaded your account (if you was limited due to abuse like me than you would have to download at least 200 GB). goto a telkom shop and tell them the account accidently loaded as 1 MB uncapped and not 2 MB uncapped. Happened to friend of mine

also changing to uncapped was a very good decision. Create a free afrihost account as a backup account also easier to top up and use if telkomISP slows down for some reason

 

[MickZA]

Total downloaded (2 MB uncapped) - 405MB
Total uploaded - 42 MB

Pretty sure you meant GB, but I agree that's really pushing it

BTW: any warnings or are you basing your conclusion on torrent/http speeds?

 

[MightyMuffinMan]

In that case you're all set. Just don't sign up until April 1st otherwise you'll be billed in full for March as well (Telkom don't do pro-rata).

yes they do pro rata. its just be warned that its a bit ridiculous to pay R120 for 2 days is all.