Telkom Internet Uncapped User Feedback.

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Its not.

My latency went haywire from about lunch time. Something cooking in CT again, or all users that have been soft-capped are raping the lines again :D

Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 10 ms 11 ms 10 ms 224-144-1.dsl.subscriber.telkomsa.net [105.224.144.1]
3 265 ms 269 ms 275 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 256 ms 249 ms 244 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 259 ms 267 ms 274 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 292 ms 286 ms 281 ms 196.43.39.166
7 272 ms 271 ms 274 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
8 277 ms 277 ms 274 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.30]
9 303 ms 304 ms 300 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]

Trace complete.
Click to expand...
 
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Same sort of thing here. Unusually high latency on the second hop:

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 2 ms 3 ms 2 ms 192.168.0.254
2 14 ms 12 ms 11 ms 224-168-1.dsl.subscriber.telkomsa.net [105.224.168.1]
3 282 ms 281 ms 285 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 293 ms 293 ms 291 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 284 ms 289 ms 292 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 293 ms 305 ms 310 ms rrba-ip-lir-1-gig-3-0-0.telkom-ipnet.co.za [196.43.11.134]
7 326 ms 320 ms 318 ms 196.43.25.138
8 291 ms 295 ms 301 ms mtn-gw.telkom-ipnet.co.za [196.25.58.18]
9 319 ms 320 ms 320 ms 41.181.139.108
10 313 ms 313 ms 311 ms 196.44.31.97
11 324 ms 326 ms 321 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
12 308 ms 311 ms 310 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
13 299 ms 298 ms 292 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 322 ms 316 ms 311 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
15 279 ms 282 ms 287 ms mybroadband.co.za [41.203.21.137]
Click to expand...

Also, my download speed sucks.

2541200019.png


I've been having issues for the last three days. My Youtube videos keep crashing Chrome's built-in flash player, downloads are awfully slow today, several local sites including MyBB either fail to load or won't work.

Testing with Afrihost was even weirder today, they seem to have some IPv6 action going on.
 
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I see in the plugg thread they noted network issues in Cape Town, maybe it's related.
 
xrapidx said:
I see in the plugg thread they noted network issues in Cape Town, maybe it's related.
Click to expand...

This is SAIX though. And it affects all of the local sites I visit. Even watching my cursor while waiting to write this post took 20 seconds. Something is very wrong here.

2541298353.png


I can't even see my own Speedtest result I've posted here. It loads up to about 90% and then it stops and becomes that annoying little "missing page" icon. A week ago this was a solid 211KB/s download, 50.4KB/s upload with a ping to Joburg of 65 average and a 45 average to Cape Town.
 
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very high EU ping..... Wow what is happening to tha internets..... Webafrica down IS based. Telkom High ping.
 
Where do I check if my account is softcapped / throttled? Been on the phone for 65mins and they say I`m supposed to get a warning message when surfing. Saix shows usage at 165GB. I`m on 4mbit.
 
nazz said:
Where do I check if my account is softcapped / throttled? Been on the phone for 65mins and they say I`m supposed to get a warning message when surfing. Saix shows usage at 165GB. I`m on 4mbit.
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Doubt that you will be capped, but this is the link.

Something is up though. Speeds and latency are terrible.

https://secure.telkomsa.net/titracker/
 
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RoMark said:
https://secure.telkomsa.net/titracker/
Click to expand...

Nope that`s been broken for last few hours or maybe it`s just me? Can you check please?

------------- I get this---------------------
We have encountered an error executing your request

You can report this error to the TelkomInternet Web Administration team
by emailing them at [email protected]

Please include the following information in your email to assist us in correcting the problem as soon as possible:

Time: 2013/02/28 10:37:57 PM


Click here to resubmit your details.
 
nazz said:
Nope that`s been broken for last few hours or maybe it`s just me? Can you check please?

------------- I get this---------------------
We have encountered an error executing your request

You can report this error to the TelkomInternet Web Administration team
by emailing them at [email protected]

Please include the following information in your email to assist us in correcting the problem as soon as possible:

Time: 2013/02/28 10:37:57 PM


Click here to resubmit your details.
Click to expand...

Okay I also receive the message
 
Tested some downloads this morning and seems to be back to normal. Not 100% certain as I am only hitting around 70KBps on my 1Mb line. While capped it hardly ever went over 30/40KBps no matter what I did and or downloaded.

So seems like soft-cap has been removed for the new month.
 
MKFrost said:
Tested some downloads this morning and seems to be back to normal. Not 100% certain as I am only hitting around 70KBps on my 1Mb line. While capped it hardly ever went over 30/40KBps no matter what I did and or downloaded.

So seems like soft-cap has been removed for the new month.
Click to expand...

It has been like this since last night after 11pm
 
Well, for the second time in a row I have had my ADSL service discontinued on the last day of the month because, eish, you have no line, so how can you have ADSL? Never mind the R15K we spent on a wireless link to the exchange and that our account is paid every month.

Does Telkom even have a rep on this forum?
 
FlatspinZA said:
Does Telkom even have a rep on this forum?
Click to expand...

No, but I see they are now a Company that responds on HelloPeter, maybe try there?

BTW If I remember correctly didn't the techs at the exchange organise the initial "line" portion of your wireless set-up? Possibly they can assist.
 
RoMark said:
No.
Ranger gives us feedback if he can and try to give some insight, but he is not an official rep as I understand it.
I wish they would make him though.
Click to expand...

+1

MickZA said:
No, but I see they are now a Company that responds on HelloPeter, maybe try there?

BTW If I remember correctly didn't the techs at the exchange organise the initial "line" portion of your wireless set-up? Possibly they can assist.
Click to expand...

We have the direct number for the manager at our local Telkom branch - he normally sorts it for us, but it would be nice if they could put a note on the system somehow to stop these trigger-happy people that sit behind desks just disconnecting us because we don't have a line. I am sure these Telkom techies & managers have better things to do than convince some clerk that we have an actual service every month. :p
 
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