Copper theft, weather and contractor cable damage are not Telkom problems. They are the result of crime, incompetent workers and your chosen deity.
I have a feeling it is much more to do with this mobile broadband explosion, where suddenly a tower must support 200 data users and the voice traffic/smses end up getting lost in the flood. Also, in the last 5 years or so, many many new complexes have been built in gauteng. So before, 1 tower would serve maybe 100 houses. Now it's 100 houses and 3000 people living in multilevel complexes. But the lead time on new towers and transmission capacity are years, not months.
I have a feeling it is much more to do with this mobile broadband explosion, where suddenly a tower must support 200 data users and the voice traffic/smses end up getting lost in the flood. Also, in the last 5 years or so, many many new complexes have been built in gauteng. So before, 1 tower would serve maybe 100 houses. Now it's 100 houses and 3000 people living in multilevel complexes. But the lead time on new towers and transmission capacity are years, not months.