Telkom LTE Speed Problems dropped from 50mbs to 8mbs

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DIE_POEF

New Member
Joined
Jul 20, 2009
Messages
8
Anyone here on Telkom LTE? Recently my speed has dropped from 30-50mbs to if I'm luck 7 - 20mbs.

Last night tested all my equipment and suspected that my Poynting Dual Polarised High Gain LTE Antenna may be defective. After testing, it wasn't, but what i did discover is that using my bunny ear aerials gets me better up and down then my R1000 bucks booster which was working fine till recently.

I am going to try and roll back my Huawei B315s router tonight to see if there is a difference.

Is there anyone that knows anything about this? and why my booster wouldn't work anymore on new update?

The only 2 things i can think of is:
The software update on router somehow made my Antenna absolute
Telkom changed something that made the Antenna absolute
 
Dretastic06

Dretastic06

Senior Member
Joined
Oct 9, 2015
Messages
948
Did you check the settings perhaps it changed which port to use either auto on for antenna or auto on for internal?
 
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DIE_POEF

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Joined
Jul 20, 2009
Messages
8
Yes checked setting, played around with it, the works still the same

pointed antenna to different locations with no win, my friend in edenvale has the same where the antenna has no effect, he also gets better signal just using the rabbit ears that comes with the router

my router has 4 bars of signal now but i used to get 50mb on 3 bars
 
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digitalp

Senior Member
Joined
Oct 21, 2007
Messages
504
DIE_POEF said:
Anyone here on Telkom LTE? Recently my speed has dropped from 30-50mbs to if I'm luck 7 - 20mbs.

Last night tested all my equipment and suspected that my Poynting Dual Polarised High Gain LTE Antenna may be defective. After testing, it wasn't, but what i did discover is that using my bunny ear aerials gets me better up and down then my R1000 bucks booster which was working fine till recently.

I am going to try and roll back my Huawei B315s router tonight to see if there is a difference.

Is there anyone that knows anything about this? and why my booster wouldn't work anymore on new update?

The only 2 things i can think of is:
The software update on router somehow made my Antenna absolute
Telkom changed something that made the Antenna absolute
Click to expand...

Telkom recently activated the 1800MHZ band which isnt really great. You may be connected to an antenna sector that is 1800MHZ instead of the 2300MHZ. Also, I noticed that my speeds were very bad after the software update despite having very good signal readings. Rolling back to factory defaults solved the problem for me.
 
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simstim

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Joined
Sep 2, 2011
Messages
53
Having a similar problem. I was using an XPOL-6 external antenna and the signal quality dropped dramatically during the last few days. I also now get a better signal without the antenna, or with an XPOL-2 that connects to a different tower.

I am wondering if the 2300Mhz signal on some towers has been negatively affected by Telkom turning on LTE for 1800MHz?
 
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DIE_POEF

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Joined
Jul 20, 2009
Messages
8
i will reset my router tonight and see what happens.

how do i see the mhz of the signal, i found a huawei testing software which i will also be trying to figure out tonight.

i have asked the manufactures of the antenna and they have no idea whats going on...

logically this doesn't make sense how can the bunny ears get a better signal than the antenna
 
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DIE_POEF

New Member
Joined
Jul 20, 2009
Messages
8
digitalp said:
Telkom recently activated the 1800MHZ band which isnt really great. You may be connected to an antenna sector that is 1800MHZ instead of the 2300MHZ. Also, I noticed that my speeds were very bad after the software update despite having very good signal readings. Rolling back to factory defaults solved the problem for me.
Click to expand...
how did you roll back? do you have a guide?
 
S

SaiYaN

Well-Known Member
Joined
Feb 27, 2009
Messages
244
Okay im annoyed now. Since this weekend the tower I connect to seems to have disappeared
Really tried everything. Moved the antenna on the roof. Took modem around house and played with the bunny antennas. Factory reset.
Gone from 4 bars down to 2 bars. 40mb to 6mb. Any advice would be welcome..
 
Noob-Noob

Noob-Noob

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Joined
Feb 1, 2010
Messages
7,030
SaiYaN said:
Okay im annoyed now. Since this weekend the tower I connect to seems to have disappeared
Really tried everything. Moved the antenna on the roof. Took modem around house and played with the bunny antennas. Factory reset.
Gone from 4 bars down to 2 bars. 40mb to 6mb. Any advice would be welcome..
Click to expand...

http://mybroadband.co.za/vb/showthread.php/797784-Degrading-Telkom-LTE-Uncapped-speeds
Advice,
Make peace with it, you can stand on your head and fluit Jan pierewiet deur jou hol, Telkom will not resolve this.
 
Sneeky

Sneeky

Honorary Master
Joined
May 5, 2004
Messages
12,129
5bar signal, line of sight, toti
482959660.png


Telkom feel nothing.

edit:
this is my result this morning and typical of midnght hours and during the day speeds.
5427430418.png


In the evenings though the service morphs into an unusable state as per 1st image.
 
Last edited:
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DIE_POEF

New Member
Joined
Jul 20, 2009
Messages
8
The antenna is absolutely useless now, i will be testing with a capped sim and a older version of the router i have to see if the account is capped or is it because of the routers software.

If this doesnt work it means its telkom!
 
Last edited:
S

SFW007

Expert Member
Joined
Jan 26, 2005
Messages
1,620
WTF

RSRP: -99dBm
SINR: 0dB

The external ant. went from 4 bars to 2 bars, replaced the bunny ears and still on 2 bars but from 10mbs to 25mbs+-
 
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digitalp

Senior Member
Joined
Oct 21, 2007
Messages
504
I finally discovered how to force set the network band on the B315 using the toolbox.

go to /api/net/net-mode

replace

<request>
<NetworkMode>03</NetworkMode>
<NetworkBand>3FFFFFFF</NetworkBand>
<LTEBand>7FFFFFFFFFFFFFFF</LTEBand>
</request>

with

<request>
<NetworkMode>03</NetworkMode>
<NetworkBand>8000000000</NetworkBand>
<LTEBand>8000000000</LTEBand>
</request>

and write to API

Your modem will connect only to 2300MHz base stations.
 
W

wizzypow

Well-Known Member
Joined
Sep 17, 2013
Messages
113
digitalp said:
I finally discovered how to force set the network band on the B315 using the toolbox.

go to /api/net/net-mode

replace

<request>
<NetworkMode>03</NetworkMode>
<NetworkBand>3FFFFFFF</NetworkBand>
<LTEBand>7FFFFFFFFFFFFFFF</LTEBand>
</request>

with

<request>
<NetworkMode>03</NetworkMode>
<NetworkBand>8000000000</NetworkBand>
<LTEBand>8000000000</LTEBand>
</request>

and write to API

Your modem will connect only to 2300MHz base stations.
Click to expand...

Thank you! Saved me days of frustration having to try explain this to Telkom support :) Only problem now - I need two LTE routers as the 1800Mhz band gives an awesome upload speed of 10Mbps vs the 3 or 4 I get from 2300Mhz :/
Also - latency is on 1800 is 10ms less than latency on the 2300Mhz band :/
 
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DIE_POEF

New Member
Joined
Jul 20, 2009
Messages
8
digitalp you are the man!!!! i dont care about the little higher latency or upload speeds!!!! After struggling for months you found the solution!!
 
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