TelkomZA

[MickeyD]

Btw did you get my memo to ICASA?

Yep, thanks! Agree with your fundamental principle of facilities leasing...

 

[Paul Hjul]

as can be expected the schmucks haven't even acknowledged receipt and I imagine an uphill battle on the hearings front

but to go on topic:
TelkomZA it is worth pointing out that due to Telkom not being able to provision a 10 meg bundle to me you have seen a service downgrade from a 20 gig allocation to a 10 gig allocation. You guys seriously need to look at your bundle options or wholesale provisioning a little closer to retain business.

 

[rob54321]

My pleasure. The link I posted is to the forum post in which you've explained your problem with all the reference numbers etc., so I'm sure they'll be in touch soon.

I have still had no response from telkom. I suppose I should be patient. I have escalated my call on their website several times but I dont even get a reference number via email.
Maybe its time to move to 3g and all those hassels. The joys of living in the third world.

 

[HowTo]

TelkomZa

Send you PM. See if you can get my speed back. Sync all the time at 4096kbps. Can currently get only 1Mbps download speed.

 

[Lo0k]

TelkomZa,

Send you a PM. It is chaos here, my line wont synchronize and the technicians keep coming to my home looking for a problem. They know the problem is at the exchange and not here. They're asking ME to report a broken exchange at the transmission department???? as if i am working for telkom.

PLEASE get me connected !

 

[koeks525]

Is the Telkom Rep still alive around here?

I had sent him 2 PM's about a week ago, I havn't gotten response from them. I eventually solved the issues by calling Telkom (thought TelkomZA would solve the issues real quick )

 

[mercurial]

They hardly check here. Use twitter. They respond quickly.

 

[spiff]

newB to telkom 2Mb adsl - so how do I check my data usage?

 

[supervegeta41]

newB to telkom 2Mb adsl - so how do I check my data usage?

https://secure.telkomsa.net/titracker/

 

[spiff]

https://secure.telkomsa.net/titracker/

great thanks supervegeta41

 

[Kyubi_ZA]

Anyone know what is going with pings in game? my ping in lol is 650 and unplayable.

 

[supervegeta41]

Anyone know what is going with pings in game? my ping in lol is 650 and unplayable.

Yeah its an issue on the Telkom network I think. Have not checked gaming but on saix.net to jhb server getting a wonderful 18ms.

 

[supervegeta41]

Has anyone gotten any kind of response from Telkom?

 

[Richard101]

Anyone know what is going with pings in game? my ping in lol is 650 and unplayable.

Yep, Also got 600-700 ping in Dota 2, it started at around 1pm today and its still going on. Phoned Telkom and told me they have a problem with their network, but do not know the ETA for it to be fixed.

 

[supervegeta41]

Yep, Also got 600-700 ping in Dota 2, it started at around 1pm today and its still going on. Phoned Telkom and told me they have a problem with their network, but do not know the ETA for it to be fixed.

Yeah but its only Telkom that seems to be affected as other ISP's seem to have no issues with latency.

 

[liambotha]

http://www.speedtest.net/my-result/3226219047


Please help its been like this for days and i sent a pm's.. I am ion 4meg uncapped

 

[PostmanPot]

10Mbit 20 + 20GB capped... http://www.speedtest.net/my-result/3226337817

 

[MickeyD]

All fingers point to Cape Town...

 

[dt513]

http://www.speedtest.net/my-result/3226219047


Please help its been like this for days and i sent a pm's.. I am ion 4meg uncapped

Exact Same problem on my side, but my other accounts work perfect.

Gaming on telkom is a no no now, get a small capped account from Afrihost for gaming. Only way Ive come right.

 

[borro]

http://speedtest.ookla.com/result/2455505308.png