Solitude
Executive Member
That's interesting. In the last while our connection has also been very bad in the evenings but in the mornings it's running perfectly.
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Vodacom fibre
- Thread starter tRoN
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marhsava
Expert Member
Crap speeds again, like clockwork
Solitude
Executive Member
Same here.
marhsava
Expert Member
I wonder if this is only in the JHB area , anyone outside JHB can confirm this ?
I can confirm Alberton and Edenvale for a week now.
marhsava
Expert Member
I am also in Edenvale so can confirm that
Solitude
Executive Member
I'm in the West. Roodepoort area. So it's quite a large selection of people affected.
marhsava
Expert Member
True so I am guessing the whole of JHB
Frustrated and powerless, nobody at Vodacom is even willing to investigate.
marhsava
Expert Member
Lol oh yeah, the usual response is do a speed test and send it to them ..
I am affected in Pretoria east also.
ICASA complaint lodged. Lets see if that will help.
marhsava
Expert Member
Vodacom just called me, told me they found the problem and fixed it , I should test tonight and let them know if it's fixed, wtf lol 
Solitude
Executive Member
Vodacom just called me, told me they found the problem and fixed it , I should test tonight and let them know if it's fixed, wtf lol
Well that would be awesome if they fixed it. I sent through my speed test results last night. They haven't contacted me yet.
Solitude
Executive Member
It's bad that when you send them an email with the required screenshots then you get an email in return with your service request number plus the following words:
And then they don't contact you.
Interestingly on fast.com I consistently get just under 5 Mbps.
On Speedtest.net to a Vodacom server I get just over 10 Mbps
On Mybroadband's speedtest I get consistently just under 20 Mbps.
Something really dodgy going on here.
And this is on a 40 Mbps line.
And then they don't contact you.
Interestingly on fast.com I consistently get just under 5 Mbps.
On Speedtest.net to a Vodacom server I get just over 10 Mbps
On Mybroadband's speedtest I get consistently just under 20 Mbps.
Something really dodgy going on here.
And this is on a 40 Mbps line.
Solitude
Executive Member
Trying these tests some more and fast.com stays at under 5 Mbps. Speedtest.net fluctuates and can be anything from 10 to 15 Mbps on the various servers I tried. The MyBroadband one stays the fastest at around 15 to 20 Mbps.
Solitude
Executive Member
Vodacom just called me, told me they found the problem and fixed it , I should test tonight and let them know if it's fixed, wtf lol
Is yours fixed now?
marhsava
Expert Member
Lol I wish I knew, currently not at home , gone to watch infity wars
