Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

[Praeses]

EDGE/HSDPA is dead here in bloem. It connects but nothing happens after that. Sigh...

 

[morkhans]

Things are looking good here!

 

[Just_Ice]

EDGE/HSDPA is dead here in bloem. It connects but nothing happens after that. Sigh...

GPRS on my phone is dead as well. No mxit since this afternoon.
Called 155, the first thing they say is that they have throughput problems try again later.

 

[morkhans]

Things are looking good here!

Spoke too soon. Just had my second disconnect in the past hour.

 

[Bedford]

Well i still experience the timeout issues here in JHB, last night was a pain and this afternoon on my internet APN it was horrific. But when i switched to unrestricted only every 8 or so pings did i get 1 or 2 timeouts.

 

[Philus]

Vodacom Slow Data Thru-put

Can somebody from Vodacom please explain to me why is the data throughput so erratical lately?




No it is not my data card or anythong else on my pc and if I call 155 most of the times the voice prompts already confirms my problems.

Regards

Theo

 

[Steinie]

Can somebody from Vodacom please explain to me why is the data throughput so erratical lately?




No it is not my data card or anythong else on my pc and if I call 155 most of the times the voice prompts already confirms my problems.

Regards

Theo

Yesterday was particularly bad! I had no throughput from around 16:00 till late night!

 

[BBSA]

Same here; I have to switch to GPRS almost every evening just to get some data.

Not acceptable Vodacom!

 

[kronoSX]

they are in the process of fixing this error,I guess the wait will be long

 

[Spamhater]

my HSDPA speed is much beter at the moment , milnerton area

 

[Grouter]

Vodacom - please take the remainder of my contract value - 7 months = R3143 - off my account now. Take your modem back, or if you don't want it I'll throw it in the bin. I struggle daily with your bum network. I don't care what your excuses are, I really don't. I gave up caring months ago. R3143 is a small price to pay to be rid of this crap forever. Thank goodness I have Telkom ADSL and Axxess prepaid.

 

[AirWolf]

Vodacom - please take the remainder of my contract value - 7 months = R3143 - off my account now. Take your modem back, or if you don't want it I'll throw it in the bin. I struggle daily with your bum network. I don't care what your excuses are, I really don't. I gave up caring months ago. R3143 is a small price to pay to be rid of this crap forever. Thank goodness I have Telkom ADSL and Axxess prepaid.

You would need to direct this to Vodacom.

 

[Colin62]

The network went down at 00:09 this morning in Hilton. I was still connected and could connect, but got timeouts when trying to open websites from either my modem or my phone.

I logged it with 155. And here I must say that the last couple of times I have had to log errors with 155, I have been treated courteously and they have been quite happy to log the fault without querying my settings.

 

[hschutte]

Is anyone else currently experiencing extremely slow throughput on HSDPA?

 

[Hummercellc]

Vodacom - please take the remainder of my contract value - 7 months = R3143 - off my account now. Take your modem back, or if you don't want it I'll throw it in the bin. I struggle daily with your bum network. I don't care what your excuses are, I really don't. I gave up caring months ago. R3143 is a small price to pay to be rid of this crap forever. Thank goodness I have Telkom ADSL and Axxess prepaid.

I agree with you dude! i will make them take there bum modem back.
Had enough!

GOING TO START A THREAD EVERYONE PLEASE POST SO EVERYONE CAN SEE HOW USELESS VODACOM IS!!!!!

 

[Pilgrim]

And a good night to you too vodacom.

Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.

WWWWWWWHHHHHHHHYYYYYYYYYYY?!?!?!?!

And yes, the link works. A friend pasted it into google talk and told me to have a look. I had to tell him I cannot because vodacom SUCKS!!!

Oh well. Time for bed anyway.

 

[Zangetsu]

And a good night to you too vodacom.



WWWWWWWHHHHHHHHYYYYYYYYYYY?!?!?!?!

And yes, the link works. A friend pasted it into google talk and told me to have a look. I had to tell him I cannot because vodacom SUCKS!!!

Oh well. Time for bed anyway.

i hear you, friend. tried iBurst? I hear their (pretty awesome) R49 per month is a winner.

 

[ginggs]

Regarding the error messages I posted about here, which I've been getting on and off since 2008/07/19.

Network Error (tcp_error)

A communication error occurred: "<some error>"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.

I'm fairly sure these messages are coming from Vodacom's proxy server, although no-one has confirmed or denied this. I have suggested to them to make the source of the message clearer, but this seems to have fallen on deaf ears.

This error seems to be a general error message from the proxy; the proxy was busy, it was unable to resolve the hostname of the website, it was unable to reach the website, the page contains improperly formatted HTML, etc.

If you see this message, try refreshing the page. If a whole website becomes unavailable for an extended period then report that you are unable to access that particular website on 155. The report will get to the right people who can bypass the proxy for that site.

 

[vodacom3g]

Regarding the error messages I posted about here, which I've been getting on and off since 2008/07/19.

I'm fairly sure these messages are coming from Vodacom's proxy server, although no-one has confirmed or denied this. I have suggested to them to make the source of the message clearer, but this seems to have fallen on deaf ears.

This error seems to be a general error message from the proxy; the proxy was busy, it was unable to resolve the hostname of the website, it was unable to reach the website, the page contains improperly formatted HTML, etc.

If you see this message, try refreshing the page. If a whole website becomes unavailable for an extended period then report that you are unable to access that particular website on 155. The report will get to the right people who can bypass the proxy for that site.

Tx, I'll pick this up. If you any more more thoughts on this, mail me on my VC e-mail, won't you. I tend to agree with your views but have asked for confirmation.

 

[Iam3G]

At about 11pm last night 3G signal just disappeared here at Gordon's Bay.