vodacom3g
Vodacom Representative
Yes, I'm consistently above 1.2Mb/s.
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Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency
- Thread starter vodacom3g
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Yes, I'm consistently above 1.2Mb/s.
ajax
Executive Member
As usual at this time of the morning I get full speed on the Vodacom test
vodacom3g
Vodacom Representative
Because civilised people are still in bed!
Can you log the speed test over the course of the day, so we can build a graph of what you see?
stix
Expert Member
// It wasn't so hot again when i woke up this morning and now i get nothing but 619 errors
// Using GPRS - nada nothing zip all on 3g
* 8:56am update - 3g back
// Using GPRS - nada nothing zip all on 3g
* 8:56am update - 3g back
Last edited:
ajax
Executive Member
I will try, but this is at home. At work I use the ADSL line.
Just now at home got 122 kbits/sec. When I look at the graph with Bandwidth Monitor it is a solid red block, i.e. no starts and stops, but it just can't seem to get any higher than 122 kbits/sec - not even a short burst higher than that.
[For some reason I can't get Irfanview to screengrab the image
]122kbits/sec is the usual daytime speed I've been seeing over the last 3 weeks. It is still usable, last night was terrible though with pages stopping to load halfway through and then starting up again a few seconds later.
Between changing nappies and doing all the house work I will try and do some more testing
Just finished my PPDB and guess what! I can connect perfectly everytime. Now, if vodacom dont sort out their PPDB service then i dont think customers are gonna be very happy. I'm glad mine is over. Atleast i can connect properly now.
Still having major problems here, error 619's disconnects, losing 3G signal etc. Speeds are generally ok when I actually have a stable 3G signal. GPRS is just about unusable though, pages time out, IM connections drop etc.
Someone from Vodacom came out a few days ago to do tests, they still seem convinced its a local problem to do with signal from the tower, cell breathing etc. but it doesn't seem to be to me.
Someone from Vodacom came out a few days ago to do tests, they still seem convinced its a local problem to do with signal from the tower, cell breathing etc. but it doesn't seem to be to me.
piranha786
Expert Member
what other apn's can I use? cause everytime I try to log in I have to do it 5 times. currently using "internet"
vodacom3g
Vodacom Representative
Are you on pre-paid or contract?
Different apn's should not affect your login experience.
stix
Expert Member
// Getting variable speeds, at times i am flying at other times i struggle to open local sites and international crawls
vodacom3g
Vodacom Representative
Where are you and on which APN?
piranha786
Expert Member
Currently using Prepaid bundles.
If contract gonna make any difference I won't mind to change back, cause my speeds is way less thn 3G. I've full signal bars
stix
Expert Member
// Cape Town city bowl, Not sure which APN - how do i check ?
vodacom3g
Vodacom Representative
I'm seeing the same low throughput on the internet apn. Started about 8am. Have got they guys on it.
JimM
Expert Member
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I would like to EXPERIENCE a logon once in a while! Ten attempts this morning and once finally connected it was s-l-o-w!
Thinking of getting a 56K dial-up modem as an upgrade to HSDPA!
Once in a while and most people would accept this type of thing, but this poor service has been going on for some weeks now and really is no longer acceptable at all.
Highly
Slow
Data
Packages
Available
vodacom3g
Vodacom Representative
2 whole days and no complaints????
Bugger off!
You're just going to wake up the gremlins!!I think the problems are slowing coming under control. The sudden drop in performance we've seen (primarily in Cpt) seems to have been resolved.
The difficulty to connect for pre-paid is still being sorted and is mostly due to load on the pre-paid systems. Pre-paid bundles + the new pricing have caused a much bigger jump in the number of users than we predicted.
The 'normal' growth in capacity (resulting in sub-optimal speeds, is managed as part of the ongoing performance management process, so please keep on logging any problem with the Call Desk.
Hobbit
Active Member
Well I'm still crawling at 77kbps down on EDGE connected to the Yzerfontein Reservior tower... its going on for a month now since I last got close to EDGE speed in the evening between 17:00 and midnight.... surprisingly up speed seems Ok at about 27kbps.... I wish this would get sorted..
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