Vodacom Problems: Slow Throughput, trying to Connect, DNS, High Latency

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3G/UMTS HSDPA

Jeanmarlee, Limpopo
Burgersfort

I would like to know the signal strength for this area? Often 3G connects and drops to zero strength or reconnect on GPRS.
 
same problem here. i think vodacom disabled the socket protocol or something. I can connect to Mxit(which uses a socket protocol) via HTTP but thats slow. Does anyone know whats going on?
 
vodacom3g said:
Can you both please send me all the details as per the link in my sig. Include as much details as you can think of.
Click to expand...

after reading your link i called 155, there is an automated message stating that there are 3g/internet issues in "southern gauteng" so i guess that's the problem.
Hopefully it'll be fixed soon!
 
vodacom3g said:
Is that where you are?

AFAIK, that problem is resolved. Can you work now?
Click to expand...

technically i'm in central gauteng, westdene, johanesburg.
But i've experience the problems everywhere i've gone in the last couple of days.

still can't get email, i can only browse with opera mini.
all services work fine with mtn sim card inserted.
 
yeah i think i am in south gauteng. has there been a problem since yesterday?

Cause i started having problems yesterday afrternoon already.

It still won't connect via sockets. So there is still a problem!
 
peder said:
yeah i think i am in south gauteng. has there been a problem since yesterday?

Cause i started having problems yesterday afrternoon already.

It still won't connect via sockets. So there is still a problem!
Click to expand...

if you're in Pretoria that's northern gauteng.
yeah i also started experiencing this problem yesterday, early afternoon.
 
oh ok. sorry didn't know its northern gauteng then it means i must not be having this problem!!!

What is going on?

I tried getting on the net at 5 and from then only HTTP protocol works nothing else. Fring doesn't support HTTP(WAP) Either so we're having the same problem.

I just hope they get an answer quick.

I wouldn't be surprised if vodacom disabled that protocol cause its loss of income.
 
peder said:
I wouldn't be surprised if vodacom disabled that protocol cause its loss of income.
Click to expand...

the dark world of isp conspiracy :)

yes, it's confusing that vodacom have acknowledged this problem in southern gauteng, but it seems to be affecting us non-southerners...

guess i'll just use mtn for now
 
assagai said:
the dark world of isp conspiracy :)
Click to expand...
Tell me about it. :rolleyes:

It's often really difficult to provide support when people accuse you, basically to your face, of these kind of things. Sometimes I think I must just stop providing support on this forum and let the normal support channels handle it. But then I realise it's just the immaturity of some people....

yes, it's confusing that vodacom have acknowledged this problem in southern gauteng, but it seems to be affecting us non-southerners...
Click to expand...
Did Vodacom acknowledge this *specific* problem in Southern Gauteng? I did not listen to the 155 message, but I strongly doubt if it is the same problem.

The SG problem was probably something like a major transmission failure affecting a wide area (to end up as a master fault) while it seems you're seeing a port-specific problem.

Please PM me the exact details as per my sig. I already got Peder's PM and want to escalate both at the same time. I suspect I know what the problem could be.
 
vodacom3g said:
Tell me about it. :rolleyes:

Did Vodacom acknowledge this *specific* problem in Southern Gauteng? I did not listen to the 155 message, but I strongly doubt if it is the same problem.

The SG problem was probably something like a major transmission failure affecting a wide area (to end up as a master fault) while it seems you're seeing a port-specific problem.
Click to expand...

According to the 155 message the problem is with "3g/gprs and hsdpa internet connectivity in southern gauteng"

so it sounds like the same thing to me.

will pm you details
 
sorry i'm so ugly about it its just when i phone support and they tell me crap like its the program when i KNOW for a fact it is not the program then i just get pissed off.

Thanx for helping V3G

what could the problem be? V3G
 
assagai said:
According to the 155 message the problem is with "3g/gprs and hsdpa internet connectivity in southern gauteng"

so it sounds like the same thing to me.

will pm you details
Click to expand...

If I understand your problem correctly, you're working ok, but *specific* applications (those that use custom ports, it seems) are not working.

The GS problem (which has been resolved) would have been total loss of service, I suspect.

I suspect it's a firewall / routing change that's causing your problem.
 
vodacom3g said:
If I understand your problem correctly, you're working ok, but *specific* applications (those that use custom ports, it seems) are not working.

The GS problem (which has been resolved) would have been total loss of service, I suspect.

I suspect it's a firewall / routing change that's causing your problem.
Click to expand...


well "working ok" is subjective i suppose.
my most important application, email, is not working :(

also it seems like only opera can connect, the built in nokia browser is not having much success.
 
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