sand_man

Honorary Master
Joined
Jun 4, 2005
Messages
35,845
I find they take anywhere from 48-72 hours to respond to queries. It also seems telephonic is their preferred method of communication.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,705
Definitely do not email for support. Either PM Voxy on these forums (very prompt and helpful usually) or call them directly.
 

pkid

Expert Member
Joined
Jul 29, 2005
Messages
1,739
Signed up for the Fatpipe 100 this morning. I am not sure what to make of the account. Latency is amazing. Throughput varies dramatically. Can't stream MTN Frontrow or Twitch. Apple update slow. Anybody else in Durban experiencing this?
 

JesseG

Senior Member
Joined
Aug 2, 2011
Messages
676
Signed up for the Fatpipe 100 this morning. I am not sure what to make of the account. Latency is amazing. Throughput varies dramatically. Can't stream MTN Frontrow or Twitch. Apple update slow. Anybody else in Durban experiencing this?

I signed up yesterday as well....Haven't really tested the account all that much...I was able to stream youtube at 1080p without any buffering....Haven't tried twitch, will try later tonight and post my experience...
 

Fcon_Vpro

Expert Member
Joined
Oct 9, 2007
Messages
2,025
I just signed up for 103 accounts so I can finally maximize my 40meg vdsl line 24/7 yo!
 

pkid

Expert Member
Joined
Jul 29, 2005
Messages
1,739
I signed up yesterday as well....Haven't really tested the account all that much...I was able to stream youtube at 1080p without any buffering....Haven't tried twitch, will try later tonight and post my experience...

Youtube is unbelievably good. The videos start playing pretty much instantly. 1080p fine for me too.
 

Aquiva

Senior Member
Joined
Feb 11, 2007
Messages
767
Can anyone explain why Vox Capped packages only allow 1 concurrent connection?
 

slvR

Expert Member
Joined
Jan 10, 2014
Messages
3,502
The account is linked to a phone number just like most other ISP accounts in this country.

While this is true for Uncapped account, Capped accounts from WA, CW, OW, AH, Axxess, Plugg, Connection and RSAWeb support 4+ concurrent connections
 

AfricanTech

Honorary Master
Joined
Mar 19, 2010
Messages
40,369
While this is true for Uncapped account, Capped accounts from WA, CW, OW, AH, Axxess, Plugg, Connection and RSAWeb support 4+ concurrent connections

Oddly enough, Vox does allow you two concurrent connections on the uncapped product (with the caveat that your bandwidth is halved on both though)
 

slvR

Expert Member
Joined
Jan 10, 2014
Messages
3,502
Oddly enough, Vox does allow you two concurrent connections on the uncapped product (with the caveat that your bandwidth is halved on both though)

Because they use IS for Uncapped accounts.

G4G let me use multiple lines at once too. Can finally say this now that it's discontinued.
 
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